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Public Tickets

Daniel Visbal Wordpress 6.7 and WPBakery Page Builder 8.4Closed   Aurum   Updated 1 week ago   2 Most recent comment from Laborator:As mentioned, the new update of Aurum is being released this week. It includes compatibility with WordPress 6.8 and WPBakery 8.4, so you’ll be all set once it’s available. Daniel Visbal ACF new versionClosed   Aurum   Updated 2 weeks ago   2 Most recent comment from Laborator:Hi Daniel, The latest ACF version (6.4.0) is already available on our servers, so you can update it automatically from your WordPress dashboard. Also, just a heads-up — we’re releasing a theme upd ... Daniel Visbal Support for WooCommerce 9..8.1Closed   Aurum   Updated 2 weeks ago   3 Most recent comment from Laborator:Hi Daniel, We’re releasing a new update next week that will include support for the latest WooCommerce version and updated template files for Aurum. Daniel Visbal Support for WooCommerce 9.6Closed   Aurum   Updated March 20, 2025 at 11:50am   6 Most recent comment from Laborator:Hi Daniel, The update will be released today, regarding the issue with new tickets - can you please share a screenshot of the issue? sergiogk WPBakery Backend Editor not showingClosed   Kalium 3   Updated February 7, 2025 at 8:08am   2 Most recent comment from Laborator:Hi there, Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials ... Rafael Fróes Header's links colours not right and not updating.Closed   Kalium 3   Updated January 29, 2025 at 12:46pm   2 Most recent comment from Laborator:Hi Rafael, For Kalium 4 support, please submit your ticket here: https://support.laborator.co/ It’s possible that the header link colors were overwritten by specific page parameters or other theme o ... bigalcy Form ValidationClosed   Neon   Updated January 24, 2025 at 8:41am   2 Most recent comment from [deleted]:Hi, Such form validation is done using custom JavaScript. To implement conditional form validation where a field (like checkboxes) is validated only if a specific value is selected in a dropdown, you ... kugljiri formattingClosed   Kalium 3   Updated January 17, 2025 at 1:11pm   5 Most recent comment from kugljiri:Worked like a charm, thank you for your help!Thats all I needed, thank you and have a nice weekendJiri Kugl Jutta Haeuser Order Portfolio Items on Portfolio PageClosed   Kalium 3   Updated January 13, 2025 at 9:10am   5 Most recent comment from Jutta Haeuser:Hi Art,Thank you very much! Kind regardsJutta stevenniuniu Install PluginsClosed   Aurum   Updated January 8, 2025 at 8:19am   3 Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a t ... kuyui Wrong color of search iconClosed   Kalium 3   Updated January 2, 2025 at 12:46pm   2 Most recent comment from Laborator:Hi there, You can add this CSS to Custom CSS: .header-search-input.menu-skin-light .search-icon a svg { fill: #000; } kuyui transparency on logoClosed   Kalium 3   Updated January 2, 2025 at 12:45pm   2 Most recent comment from Laborator:Hi there, Try adding this CSS to Custom CSS area of that page: .header-logo.logo-image { opacity: 0.5; }   Daniel Visbal WooCommerce Version 9.5.1Closed   Aurum   Updated December 18, 2024 at 8:08am   2 Most recent comment from Laborator:Hi there, Thanks for bringing this to our attention, I will add this to our to-do list and it should be fixed in the next update. kuyui Mail Sending OperationClosed   Kalium 3   Updated December 11, 2024 at 10:30am   2 Most recent comment from Laborator:Hi there, To ensure your clients’ emails reach you, please edit the Contact Form element in your site. You can add your corporate email address as the recipient email within the form’s settings. O ... kuyui Contact - MapsClosed   Kalium 3   Updated December 11, 2024 at 10:29am   2 Most recent comment from Laborator:Hi there, That's because you will need to login to your Google account and get an API key, then follow the instructions here: https://documentation.laborator.co/kb/kalium/fix-the-missing-google-m ...