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Public Tickets

krzychu1 Create shopClosed   Aurum   Updated June 10, 2024 at 11:35am   2 Most recent comment from Laborator:Hi there,Did the importing process go without any error? If yes then you just have to assign the shop page under WooCommerce settings.Please share your website login credentials so I can test this. T ... Robert Vrlak LicenseClosed   Kalium 3   Updated June 10, 2024 at 11:32am   2 Most recent comment from Laborator:Hi there, That's because the license which you're trying to register has already been refunded: (view large version) karnister unregister licenseClosed   Kalium 3   Updated June 10, 2024 at 11:21am   2 Most recent comment from Laborator:Hi there,I revoked your old license, so now you can activate the license in the final domain. P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the ... maurytravel LayerSlider plugin updateClosed   Kalium 3   Updated May 27, 2024 at 2:11pm   5 Most recent comment from maurytravel:Ok Perfect retake7 MigrateClosed   Kalium 3   Updated May 26, 2024 at 6:29pm   2 Most recent comment from Laborator:Hi there,If you want to use the theme in another domain it is mandatory to get another license, but regarding the migration you can use a migration tool such as this plugin as the theme does not have ... Coquillette Multiple portfoliosClosed   Kalium 3   Updated May 23, 2024 at 8:40am   6 Most recent comment from Coquillette:Hello,Amazing! Thanks for your help :-)Have a lovely day,Manon ep Image size optimisationClosed   Kalium 3   Updated May 23, 2024 at 8:21am   2 Most recent comment from [deleted]:Hi ep,The images you are talking about are automatically inserted from WordPress (though sizes exist) to show proper image size based on viewport scale.This behavior can be disabled using a plugin, t ... stefanoprive hide image nameClosed   Kalium 3   Updated May 22, 2024 at 11:31am   6 Most recent comment from Laborator:Happy to hear that, have a great day joaoduartemorgado Dropdown list category filteringClosed   Kalium 3   Updated May 20, 2024 at 8:06pm   2 Most recent comment from Laborator:Hi there,Unfortunately the filter only works the way as it is, it is not possible to use a dropdown as a filter. As a workaround you can use fewer categories and put other categories as subcategories. joaoduartemorgado Fixed Height GalleryClosed   Kalium 3   Updated May 20, 2024 at 8:04pm   6 Most recent comment from Laborator:You're welcomeIf you have a spare moment, I kindly request that you consider sharing your positive experience with us on G2. Your review would not only make our day but also help other potential ... zacandzac Child Theme Not Page CachingClosed   Kalium 3   Updated May 19, 2024 at 10:41am   2 Most recent comment from Laborator:Hi there,If the page changes and updates are not showing then that is a caching problem, in that case you will have to clear the cache and not cache it. Make sure you also do not have any extra server ... steven_fan DevexpressClosed   Xenon   Updated May 19, 2024 at 10:36am   2 Most recent comment from Laborator:Hi there,We have already noted that in the item page, if you scroll down you will notice this information banner:You can get a refund by submitting refund request to Envato support https://themeforest ... stefanoprive portfolio filterClosed   Kalium 3   Updated May 19, 2024 at 10:30am   2 Most recent comment from Laborator:Hi there,Sure, you can add the following CSS to Custom CSS of that page which is located in Parameters and Options: .portfolio-title-holder {     justify-content: center !important; } ep Search barClosed   Kalium 3   Updated May 16, 2024 at 1:28pm   6 Most recent comment from Laborator:Hi again, By default, WordPress does not include product categories and tags in its search functionality. The standard search only covers product titles and descriptions. However, there are ways to ex ... prunecollombet pleine largeur (suite à la réponse au premier ticket)Closed   Kalium 3   Updated May 15, 2024 at 9:18pm   2 Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ...