Public Tickets
ethanhuang
Import demo failedClosed
Kalium 3
Updated June 18, 2024 at 7:41am
2
Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ...
gluon
Column alignment big problem with WP Bakery 7.7Closed
Kalium 3
Updated June 15, 2024 at 6:18pm
6
Most recent comment from Laborator:Hi there,
We're pleased to inform you that WPBakery 7.7.1 is now available on our servers. This update addresses the issues caused by the previous version. We apologize for any inconvenience this ...
bluegraphics
Portfolio IconClosed
Kalium 3
Updated June 14, 2024 at 7:58am
3
Most recent comment from bluegraphics:Hello Art!Dahhhh! So simple. thanks for taking the time to answer, as always! all best!
Bruno van Branden
aurum theme: in stock and quantity buttonClosed
Aurum
Updated June 13, 2024 at 11:47am
4
Most recent comment from Laborator:Hi there,I've added several CSS code to remove the unwanted parts from the theme.
ep
Cumulative layout shift (CLS)Closed
Kalium 3
Updated June 12, 2024 at 9:56am
5
Most recent comment from ep:Ah. So nothing Kalium/WPBakery related... Ok thank you!
Carlos Abal
DesignClosed
Kalium 3
Updated June 11, 2024 at 7:37am
2
Most recent comment from Laborator:Hi Carlos,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ...
HalilFX
Footer CustomizationClosed
Kalium 3
Updated June 10, 2024 at 11:40am
2
Most recent comment from Laborator:Hi there,
Because you're using the Law demo it does have some custom code and to change that go to Appearance > Theme File Editor and make the following changes on the style.css file on line 377 ...
krzychu1
Create shopClosed
Aurum
Updated June 10, 2024 at 11:35am
2
Most recent comment from Laborator:Hi there,Did the importing process go without any error? If yes then you just have to assign the shop page under WooCommerce settings.Please share your website login credentials so I can test this. T ...
Robert Vrlak
LicenseClosed
Kalium 3
Updated June 10, 2024 at 11:32am
2
Most recent comment from Laborator:Hi there,
That's because the license which you're trying to register has already been refunded:
(view large version)
karnister
unregister licenseClosed
Kalium 3
Updated June 10, 2024 at 11:21am
2
Most recent comment from Laborator:Hi there,I revoked your old license, so now you can activate the license in the final domain.
P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the ...
maurytravel
LayerSlider plugin updateClosed
Kalium 3
Updated May 27, 2024 at 2:11pm
5
Most recent comment from maurytravel:Ok Perfect
retake7
MigrateClosed
Kalium 3
Updated May 26, 2024 at 6:29pm
2
Most recent comment from Laborator:Hi there,If you want to use the theme in another domain it is mandatory to get another license, but regarding the migration you can use a migration tool such as this plugin as the theme does not have ...
Coquillette
Multiple portfoliosClosed
Kalium 3
Updated May 23, 2024 at 8:40am
6
Most recent comment from Coquillette:Hello,Amazing! Thanks for your help :-)Have a lovely day,Manon
ep
Image size optimisationClosed
Kalium 3
Updated May 23, 2024 at 8:21am
2
Most recent comment from [deleted]:Hi ep,The images you are talking about are automatically inserted from WordPress (though sizes exist) to show proper image size based on viewport scale.This behavior can be disabled using a plugin, t ...
stefanoprive
hide image nameClosed
Kalium 3
Updated May 22, 2024 at 11:31am
6
Most recent comment from Laborator:Happy to hear that, have a great day