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Public Tickets

pdomrose Change domain licenseClosed   Kalium 3   Updated June 25, 2024 at 7:28am   2 Most recent comment from Laborator:Hi there,I revoked your old license, so now you can activate the license in the final domain. P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the ... tpedesign LicenseClosed   Kalium 3   Updated June 25, 2024 at 7:27am   2 Most recent comment from Laborator:Hi there,Sure, once you're done with the test domain just let us know via the support system or via e-mail and we will release the license so you can register it in the final domain. onwiththenew moving Kalium from sub domain to main domainClosed   Kalium 3   Updated June 23, 2024 at 5:33pm   2 Most recent comment from Laborator:Hi Mike,You can use the same license on many subdomains without any issue, so you don't need to worry about it and you just manage the migration process. If you encounter any issue with the licen ... joemurias More iconsClosed   Kalium 3   Updated June 20, 2024 at 8:20am   6 Most recent comment from Laborator:Hi again,I have updated the WPBakery Page Builder from Laborator > Update Plugins. And regarding the icons, I have searched for them everywhere but unfortunately could not find which icon set has b ... netman49 Support of WooCommerce 9.0.0Closed   Aurum   Updated June 19, 2024 at 8:49am   3 Most recent comment from netman49:Hi, Thanks for your quick update of the theme!!Best regards,Gert mimisport70 responsive problemClosed   Kalium 3   Updated June 18, 2024 at 7:46am   2 Most recent comment from Laborator:Hi there,Can you please try and update WPBakery Page Builder from version 7.7 to 7.7.1 under Laborator > Update Plugins ethanhuang Import demo failedClosed   Kalium 3   Updated June 18, 2024 at 7:41am   2 Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ... gluon Column alignment big problem with WP Bakery 7.7Closed   Kalium 3   Updated June 15, 2024 at 6:18pm   6 Most recent comment from Laborator:Hi there, We're pleased to inform you that WPBakery 7.7.1 is now available on our servers. This update addresses the issues caused by the previous version. We apologize for any inconvenience this ... bluegraphics Portfolio IconClosed   Kalium 3   Updated June 14, 2024 at 7:58am   3 Most recent comment from bluegraphics:Hello Art!Dahhhh! So simple. thanks for taking the time to answer, as always! all best! Bruno van Branden aurum theme: in stock and quantity buttonClosed   Aurum   Updated June 13, 2024 at 11:47am   4 Most recent comment from Laborator:Hi there,I've added several CSS code to remove the unwanted parts from the theme. ep Cumulative layout shift (CLS)Closed   Kalium 3   Updated June 12, 2024 at 9:56am   5 Most recent comment from ep:Ah. So nothing Kalium/WPBakery related... Ok thank you! Carlos Abal DesignClosed   Kalium 3   Updated June 11, 2024 at 7:37am   2 Most recent comment from Laborator:Hi Carlos,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ... HalilFX Footer CustomizationClosed   Kalium 3   Updated June 10, 2024 at 11:40am   2 Most recent comment from Laborator:Hi there, Because you're using the Law demo it does have some custom code and to change that go to Appearance > Theme File Editor and make the following changes on the style.css file on line 377 ... krzychu1 Create shopClosed   Aurum   Updated June 10, 2024 at 11:35am   2 Most recent comment from Laborator:Hi there,Did the importing process go without any error? If yes then you just have to assign the shop page under WooCommerce settings.Please share your website login credentials so I can test this. T ... Robert Vrlak LicenseClosed   Kalium 3   Updated June 10, 2024 at 11:32am   2 Most recent comment from Laborator:Hi there, That's because the license which you're trying to register has already been refunded: (view large version)