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Public Tickets

ilcapitanova Accidentally deleted “departments” from main pageClosed   Kalium 3   Updated July 8, 2024 at 7:47am   5 Most recent comment from Laborator:Hi there,There is an option to roll back the versions of a page through Rollbacks, I have already rolled back to a previous version (4 days ago) where the departments are shown: (view large version) abhiram57 Change of license from IP address to domainClosed   Kalium 3   Updated July 8, 2024 at 7:40am   3 Most recent comment from Laborator:Hi there, I revoked your license (f5267a86-121d-4904-816a-272428b0cac6), so now you can activate the license in the final domain. P.S: If you navigate to Laborator > License page and you still see the ... Mattia The project cannot be foundClosed   Aurum   Updated July 4, 2024 at 7:36am   2 Most recent comment from Laborator:Hi Mattia,Can you please be more specific, I am not sure I understand what the issue with the theme is here and how we can help. What kind of project you're trying to embed? Laura Murray ACF Pro PluginClosed   Kalium 3   Updated July 3, 2024 at 8:04am   2 Most recent comment from Laborator:Hi Laura, The issue you're experiencing with Advanced Custom Fields Pro (ACF Pro) crashing and displaying a "0" on your website is likely not related to the Kalium theme itself. However, I'm ... Rainetta Hiding title and subtitle on portfolio itemsClosed   Kalium 3   Updated July 2, 2024 at 12:23pm   6 Most recent comment from Rainetta:Thanks a lot, it works perfectly!And the first problem is fixed with the update indeed. :) Thanks! ethanhuang My domain changed IP address and need to re-activate licenseClosed   Kalium 3   Updated July 1, 2024 at 7:21am   9 Most recent comment from Laborator:Hi Ethan, I revoked your license again so you can register it in another domain. Necronar Play Icon persistenceClosed   Kalium 3   Updated June 30, 2024 at 12:48pm   7 Most recent comment from Laborator:Hi again,Could you please include a screenshot or a video screen recording of the issue as I am not able to reproduce the same issue on my computer, or at least let us know when the issue occurs and h ... LaurentCarcelle Extending support licenceClosed   Kalium 3   Updated June 28, 2024 at 8:22am   2 Most recent comment from Laborator:Hi Laurent,I am sorry to hear you are facing these kind of issues, I have refreshed the support information data manually by and now it shows that the support is valid. Could you please try again and ... Necronar Number of items in portfolio pageClosed   Kalium 3   Updated June 28, 2024 at 8:07am   2 Most recent comment from Laborator:Hi there, You can set it here for the whole site: (view large version) Or you can set it here for that page only: (view large version) pdomrose Change domain licenseClosed   Kalium 3   Updated June 25, 2024 at 7:28am   2 Most recent comment from Laborator:Hi there,I revoked your old license, so now you can activate the license in the final domain. P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the ... tpedesign LicenseClosed   Kalium 3   Updated June 25, 2024 at 7:27am   2 Most recent comment from Laborator:Hi there,Sure, once you're done with the test domain just let us know via the support system or via e-mail and we will release the license so you can register it in the final domain. onwiththenew moving Kalium from sub domain to main domainClosed   Kalium 3   Updated June 23, 2024 at 5:33pm   2 Most recent comment from Laborator:Hi Mike,You can use the same license on many subdomains without any issue, so you don't need to worry about it and you just manage the migration process. If you encounter any issue with the licen ... joemurias More iconsClosed   Kalium 3   Updated June 20, 2024 at 8:20am   6 Most recent comment from Laborator:Hi again,I have updated the WPBakery Page Builder from Laborator > Update Plugins. And regarding the icons, I have searched for them everywhere but unfortunately could not find which icon set has b ... netman49 Support of WooCommerce 9.0.0Closed   Aurum   Updated June 19, 2024 at 8:49am   3 Most recent comment from netman49:Hi, Thanks for your quick update of the theme!!Best regards,Gert mimisport70 responsive problemClosed   Kalium 3   Updated June 18, 2024 at 7:46am   2 Most recent comment from Laborator:Hi there,Can you please try and update WPBakery Page Builder from version 7.7 to 7.7.1 under Laborator > Update Plugins