Public Tickets
Till Erdmenger
Google Fonts used without intentionClosed
Updated October 7, 2024 at 8:27am
4
Most recent comment from Laborator:Hi Till,
I’ve checked the issue, and even if the theme is switched to a default WordPress theme, the problem still persists. This means it’s not theme-related, but more likely tied to the plugin i ...
Rahmat H.
still ‘upgrading to Kalium 4’: WP Bakery went haywire.Closed
Updated October 7, 2024 at 8:00am
8
Most recent comment from Laborator:Hi there,
I tried to edit your site and fix the problem with the products, but as I said I can't do anything as it loads extremely slow. The problem is not related only to me, I have tested it in ...
Rahmat H.
still ‘upgrading to Kalium 4’: Custom CSS is not working.Closed
Updated October 6, 2024 at 8:27am
2
Most recent comment from Laborator:Hi there,
Most of the custom CSS you've added should work fine, but on some cases where we have changed the structure such as the menu it may not work.
To fix the menu CSS you've added you ...
Rahmat H.
Product catalogue page errorClosed
Updated October 6, 2024 at 8:21am
6
Most recent comment from Laborator:Hi again,
This has nothing to do with the theme, even when switching to another theme your site is still very slow which explains that it is not coming from the theme.
Now I was able to login and ch ...
Rahmat H.
still ‘upgrading to Kalium 4’: Error appears in single productClosed
Updated October 6, 2024 at 8:16am
6
Most recent comment from Laborator:Hi again,
They are not errors it was just warnings, which when the debug mode is on start showing but that's nothing to worry about. The debug mode is only for when you want to see where certain ...
grzegorzdudek
plugin updatesClosed
Updated October 5, 2024 at 5:29pm
4
Most recent comment from Laborator:Happy to hear that Grzegorz, have a great weekend :)
NextAgentur
Transfer 3 > 4Closed
Kalium 3
Updated October 5, 2024 at 10:06am
2
Most recent comment from Laborator:Hello,
To find the assigned licenses for your projects, please visit this link: https://api.laborator.co/?assigned-licenses. It will show your purchase codes, license keys, and domains.
P.S. When the ...
Cody Gibbens
Kalium 4 FailureClosed
Updated October 5, 2024 at 10:00am
2
Most recent comment from Laborator:Hi there,
Have you run the complete upgrade using the Migrate Database Upgrade as explained in our docs:
https://docs.kaliumtheme.com/getting-started/migrating-from-kalium-3-to-4/migrating-automatical ...
joemurias
Contact FormClosed
Kalium 3
Updated October 3, 2024 at 8:39pm
2
Most recent comment from Laborator:Hi there,
By default the WordPress admin email will be used, unless you change it under the "Receiver":
(view large version)
nvareskic
Mobile menuClosed
Updated October 3, 2024 at 8:27pm
6
Most recent comment from Laborator:You’re welcome! Please note that your current license support and updates will expire in 3 months from now, as we’ve processed a refund for your ThemeForest purchase to allow you to take advantage ...
Till Erdmenger
image sizeClosed
Updated October 3, 2024 at 8:24pm
8
Most recent comment from Laborator:You're welcome Till, have a great day :)
tintinhh
WPBakery Grid BuilderClosed
Updated October 2, 2024 at 9:21am
11
Most recent comment from tintinhh:Forget it, I just made it :)
krzychu1
whishlist icon does't workClosed
Aurum
Updated October 2, 2024 at 8:17am
16
Most recent comment from [deleted]:Hi,
I have added the following code:
// Reposition the product ID
add_action( 'init', function() {
remove_action( 'woocommerce_product_meta_start', 'aurum_woocommerce_displa ...
krzychu1
price filterClosed
Aurum
Updated October 1, 2024 at 6:15pm
2
Most recent comment from Laborator:Hi there,
If you're using the new widgets then use the "Filter by Price" widget as shown in the image, use the search bar to search for it:
(view large version)
einundsiebzig
Problem with PHP8 and WPBackery 7.9yClosed
Kalium 3
Updated October 1, 2024 at 6:09pm
4
Most recent comment from Laborator:Hi there,
The problem with the other user was from a 3rd party plugin called Intense used for shortcodes, that was causing the issue with PHP 8.
Can you please let us know what kind of issues you have ...