Public Tickets
adayinalife
LicenceClosed
Kalium 3
Updated 1 week ago
7
Most recent comment from adayinalife:all is ok thank you. It's not simple this stuff !
drzsistemi
can't modify pages /wpbakery dosen't startClosed
Kalium 3
Updated 1 week ago
2
Most recent comment from Laborator:Hi there,
I checked this in our demo sites and we do not have such an issue, have you tried disabling all 3rd party plugins or any custom JS because I see you also have renamed the theme as well.
Zoltán Néder
Plugins for Kalium 3Closed
Kalium 3
Updated 1 week ago
4
Most recent comment from Laborator:Hi there,
Have you tried it again and did the issue occur again? Could you please share your website login credentials so I can test this. To safely include your credentials click the Insert Credent ...
Daniel Visbal
WooCommerce 10.3.5Closed
Aurum
Updated 2 weeks ago
2
Most recent comment from Laborator:Hi there.
We don’t have a specific update planned for that WooCommerce version right now, but new releases for all our themes that should be available by the end of this month or the beginning of ne ...
Daniel Visbal
New WooCommerce Ver 10.3.0Closed
Aurum
Updated October 24, 2025 at 8:02am
2
Most recent comment from Laborator:It is not recommended to update WooCommerce until the theme is updated to support it. As it is a bigger update than usual please wait for the update.
Daniel Visbal
WooCommerce Version 10.2.1Closed
Aurum
Updated October 13, 2025 at 6:59pm
3
Most recent comment from Daniel Visbal:Now WooCommerce is at version 10.2.2 2025-09-29
robyrad
about registration of the itemClosed
Kalium 3
Updated September 9, 2025 at 9:35pm
2
Most recent comment from Laborator:Hi there,
Yes, you can do that. You can first register the license on www.robyrad.com and later move it to www.luglioeditore.it once the site is ready. You can manage this by yourself through this pag ...
zakeiapayne
I need my license key to activate the theme in wordpressClosed
Kalium 3
Updated September 1, 2025 at 6:46am
2
Most recent comment from Laborator:Hi there,
Were you able to get it sorted?
From what I can see, you originally purchased Kalium on ThemeForest and later upgraded to Kalium 4 on our website. Kalium 4 is only available on kaliumtheme.c ...
Daniel Visbal
WooCommerce version 10.xClosed
Aurum
Updated August 15, 2025 at 5:01am
3
Most recent comment from Daniel Visbal:Now:WooComerce is at 10.1.0 2025-08-12
thehouseofmoments
Advanced Custom Fields PROClosed
Kalium 3
Updated July 24, 2025 at 7:10am
2
Most recent comment from Laborator:Hi there,
Please go to WordPress admin → Dashboard → Updates and click the “Check again” link. After that, head over to Kalium → Plugins and try installing Advanced Custom Fields PRO again.
Aylin Kemal
Shop variation gallery plugin recommendationClosed
Kalium 3
Updated June 28, 2025 at 10:06am
2
Most recent comment from Laborator:Hi,
We’ve seen good compatibility with the plugin Woo Variation Swatches, many of our users have successfully used it with Kalium and I have even used it for myself weeks ago. However, please note t ...
netman49
Upgrade to WordPress 6.8.xClosed
Aurum
Updated June 19, 2025 at 8:45am
3
Most recent comment from netman49:Great!Please also upgrade then to WooCommerce 9.9.xBeste regards,Gert
Daniel Visbal
Support for WooCommerce Version 9.9.3 2025-06-09Closed
Aurum
Updated June 16, 2025 at 8:18am
2
Most recent comment from Laborator:Hi there,
Support for WooCommerce 9.9.3 will be included in the upcoming update, which we plan to release later this month for all our themes.
dschilt
Plugin "Portfolio Post Type"Closed
Kalium 3
Updated June 8, 2025 at 9:31pm
2
Most recent comment from Laborator:Hi,
We’re aware of this situation with the “Portfolio Post Type” plugin, but unfortunately, we can’t do anything about it. However, in Kalium 4 we have already included this feature within the ...
Latif
Envato API Error During Kalium Theme ActivationClosed
Kalium 3
Updated May 13, 2025 at 11:07am
11
Most recent comment from Laborator:We have refunded the purchase you made through Envato, thanks for your cooperation :)