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Public Tickets

infomalistudiocreativo Bug caricamento portfolioClosed   Kalium 3   Updated November 9, 2024 at 8:39am   2 Most recent comment from Laborator:Hi there, This isn’t a typical issue, so we recommend turning off your plugins one by one to see if that resolves the problem. If it persists, please share your website login credentials so I can te ... Jens Gerber Change to Kalium 4Closed   Kalium 3   Updated November 9, 2024 at 8:37am   2 Most recent comment from Laborator:Hi Jens, We’ve built a transitioning mechanism that should automatically handle the switch from Kalium 3 to Kalium 4, retaining your adjustments. However, to avoid any unexpected issues, especially ... booksandmore Kalium 4 Update (Elementor)Closed   Kalium 3   Updated November 5, 2024 at 10:25am   2 Most recent comment from Laborator:Hi there,No data will be deleted, but the pages are completely built with Elementor so you will have to use Elementor to add your own content to these existing pages. While products will not be touche ... caocuong791 How to edit Footer in Fitness themeeClosed   Kalium 3   Updated October 24, 2024 at 4:44pm   2 Most recent comment from Laborator:Hi there, Go to Appearance > Widgets and locate Footer to edit it there. bluegraphics Update errorsClosed   Updated October 18, 2024 at 3:17pm   20 Most recent comment from [deleted]:Hi, Sorry for the delay of response, as we have moved to support.laborator.co and there is now the main support forum. You can add the same code on other sites in functions.php (end of file) if you ar ... Iñigo Upgrade issueClosed   Updated October 18, 2024 at 7:59am   20 Most recent comment from Iñigo:Thanks, Art.Best,Iñigo Regina To many Envato purchase codesClosed   Kalium 3   Updated October 15, 2024 at 12:55pm   4 Most recent comment from Laborator:You can directly deactivate from the site I provided, then go to these pages where you want to activate Kalium and activate it. sociality Show all portfolio itemsClosed   Updated October 11, 2024 at 6:55am   12 Most recent comment from [deleted]:That’s great! Thank you as well for reporting this important issue, its a valuable input! ulrichk Responsiveness after updateClosed   Updated October 7, 2024 at 2:22pm   6 Most recent comment from Laborator:Happy to hear that Ulrich, have a great week :) Till Erdmenger Google Fonts used without intentionClosed   Updated October 7, 2024 at 8:27am   4 Most recent comment from Laborator:Hi Till, I’ve checked the issue, and even if the theme is switched to a default WordPress theme, the problem still persists. This means it’s not theme-related, but more likely tied to the plugin i ... Rahmat H. still ‘upgrading to Kalium 4’: WP Bakery went haywire.Closed   Updated October 7, 2024 at 8:00am   8 Most recent comment from Laborator:Hi there, I tried to edit your site and fix the problem with the products, but as I said I can't do anything as it loads extremely slow. The problem is not related only to me, I have tested it in ... Rahmat H. still ‘upgrading to Kalium 4’: Custom CSS is not working.Closed   Updated October 6, 2024 at 8:27am   2 Most recent comment from Laborator:Hi there, Most of the custom CSS you've added should work fine, but on some cases where we have changed the structure such as the menu it may not work.  To fix the menu CSS you've added you ... Rahmat H. Product catalogue page errorClosed   Updated October 6, 2024 at 8:21am   6 Most recent comment from Laborator:Hi again, This has nothing to do with the theme, even when switching to another theme your site is still very slow which explains that it is not coming from the theme.  Now I was able to login and ch ... Rahmat H. still ‘upgrading to Kalium 4’: Error appears in single productClosed   Updated October 6, 2024 at 8:16am   6 Most recent comment from Laborator:Hi again, They are not errors it was just warnings, which when the debug mode is on start showing but that's nothing to worry about. The debug mode is only for when you want to see where certain ... grzegorzdudek plugin updatesClosed   Updated October 5, 2024 at 5:29pm   4 Most recent comment from Laborator:Happy to hear that Grzegorz, have a great weekend :)