Public Tickets
Aylin Kemal
Shop variation gallery plugin recommendationClosed
Kalium 3
Updated 2 weeks ago
2
Most recent comment from Laborator:Hi,
We’ve seen good compatibility with the plugin Woo Variation Swatches, many of our users have successfully used it with Kalium and I have even used it for myself weeks ago. However, please note t ...
dschilt
Plugin "Portfolio Post Type"Closed
Kalium 3
Updated June 8, 2025 at 9:31pm
2
Most recent comment from Laborator:Hi,
We’re aware of this situation with the “Portfolio Post Type” plugin, but unfortunately, we can’t do anything about it. However, in Kalium 4 we have already included this feature within the ...
Latif
Envato API Error During Kalium Theme ActivationClosed
Kalium 3
Updated May 13, 2025 at 11:07am
11
Most recent comment from Laborator:We have refunded the purchase you made through Envato, thanks for your cooperation :)
smarttribedigital
ElementorClosed
Kalium 3
Updated May 6, 2025 at 7:15am
6
Most recent comment from Laborator:Hi,
The item page where you purchased Kalium 3 clearly states that the included starter sites are built with WPBakery Page Builder. It also mentions that Elementor starter sites are only available wit ...
sergiogk
WPBakery Backend Editor not showingClosed
Kalium 3
Updated February 7, 2025 at 8:08am
2
Most recent comment from Laborator:Hi there,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials ...
Rafael Fróes
Header's links colours not right and not updating.Closed
Kalium 3
Updated January 29, 2025 at 12:46pm
2
Most recent comment from Laborator:Hi Rafael,
For Kalium 4 support, please submit your ticket here:
https://support.laborator.co/
It’s possible that the header link colors were overwritten by specific page parameters or other theme o ...
kugljiri
formattingClosed
Kalium 3
Updated January 17, 2025 at 1:11pm
5
Most recent comment from kugljiri:Worked like a charm, thank you for your help!Thats all I needed, thank you and have a nice weekendJiri Kugl
Jutta Haeuser
Order Portfolio Items on Portfolio PageClosed
Kalium 3
Updated January 13, 2025 at 9:10am
5
Most recent comment from Jutta Haeuser:Hi Art,Thank you very much! Kind regardsJutta
kuyui
Wrong color of search iconClosed
Kalium 3
Updated January 2, 2025 at 12:46pm
2
Most recent comment from Laborator:Hi there,
You can add this CSS to Custom CSS:
.header-search-input.menu-skin-light .search-icon a svg {
fill: #000;
}
kuyui
transparency on logoClosed
Kalium 3
Updated January 2, 2025 at 12:45pm
2
Most recent comment from Laborator:Hi there,
Try adding this CSS to Custom CSS area of that page:
.header-logo.logo-image {
opacity: 0.5;
}
kuyui
Mail Sending OperationClosed
Kalium 3
Updated December 11, 2024 at 10:30am
2
Most recent comment from Laborator:Hi there,
To ensure your clients’ emails reach you, please edit the Contact Form element in your site. You can add your corporate email address as the recipient email within the form’s settings. O ...
kuyui
Contact - MapsClosed
Kalium 3
Updated December 11, 2024 at 10:29am
2
Most recent comment from Laborator:Hi there,
That's because you will need to login to your Google account and get an API key, then follow the instructions here:
https://documentation.laborator.co/kb/kalium/fix-the-missing-google-m ...
kuyui
Language Support for TRClosed
Kalium 3
Updated December 10, 2024 at 9:52pm
12
Most recent comment from kuyui:I see, thanks for the advice. I changed everything manually to Turkish for now.. I will check your recommendation Art for auto translating into English later on. We can close this issue. I will check ...
kuyui
Thumbnail of portfolio itemClosed
Kalium 3
Updated December 10, 2024 at 9:51am
5
Most recent comment from kuyui:You are an angel, thank you, we can close this one
kuyui
Turning off one of the Portfolio type featureClosed
Kalium 3
Updated December 10, 2024 at 7:24am
4
Most recent comment from kuyui:we can close this one