Public Tickets
gasaceves
blog poststClosed
Kalium 3
Updated May 4, 2026 at 7:20am
2
Most recent comment from Laborator:Hi there,
Can you share the login credentials so we can check this, have you checked if it's not a draft or private?
The News page is an automatically generated page by WordPress (default blog pa ...
aislingd5654
Demo downloadClosed
Kalium 3
Updated April 22, 2026 at 11:24am
2
Most recent comment from Laborator:Hi there,
The Furniture demo you're looking for is unfortunately not available in Kalium 3. This is something we've made clear on ThemeForest, the product listed there is specifically Kalium ...
Daniel Visbal
New WooCommerce Version 10.7.0Closed
Aurum
Updated April 20, 2026 at 10:19am
2
Most recent comment from Laborator:Hi Daniel,
We have released new version of Aurum so you can update from your WP admin dashboard.
lharpmen
I can't activate my licenseClosed
Kalium 3
Updated April 15, 2026 at 9:35pm
2
Most recent comment from Laborator:Hi there,
Can you please share any screenshot or more information on your issue? If you're trying to activate Kalium 3 you can do it from the activation screen by logging in with Envato.
Majid
Demo reportClosed
Kalium 3
Updated March 30, 2026 at 3:37pm
4
Most recent comment from Laborator:Hi again,
We would like to clarify that the version you mentioned is no longer just “another version.” As communicated to our customers, Kalium 4 is now exclusively sold on our own platform for a ...
Konstantin
No Sliders after UpdateClosed
Kalium 3
Updated March 27, 2026 at 7:38am
1
Most recent comment from Konstantin:Hi, after Update Slider Revolutions to the newest version (I use Kalium - upgrade to 4.6.1) all Sliders are gone / are invisible. What is the problem?
wdub35
Project Link LocationClosed
Kalium 3
Updated March 23, 2026 at 8:25pm
3
Most recent comment from wdub35:Perfect, Thanks! Worked great. :)
Daniel Visbal
New WooCommerce Version 10.6.0Closed
Aurum
Updated March 16, 2026 at 8:19am
2
Most recent comment from Laborator:Hi Daniel,
Thank you for letting us know.
WooCommerce releases updates very frequently, and we usually review them carefully before confirming compatibility with Aurum. At the moment, we don’t have ...
studio247
Upgrade from 2.9 to 3.0Closed
Kalium 3
Updated March 9, 2026 at 11:09am
3
Most recent comment from studio247:Worked smoothly. Thanks and have a nice day.
wdub35
Manually Hiding Portfolio ItemsClosed
Kalium 3
Updated March 6, 2026 at 7:03am
2
Most recent comment from wdub35:Nevermind, I got it. I removed the featured image and it removed it from the list. :)
Anni
Captcha for Contact Form without Google APIsClosed
Aurum
Updated February 27, 2026 at 8:22am
2
Most recent comment from Laborator:Hi,
At the moment, Aurum only includes built-in styling and integration for Google reCAPTCHA. We don’t provide a native non-Google captcha option inside the theme itself.
However, you can try WPForm ...
chuenwong2004
unable to register new bought licenseClosed
Kalium 3
Updated February 26, 2026 at 12:15pm
10
Most recent comment from Laborator:Hi there,
To request a refund for your ThemeForest purchase, visit the Envato refund request page and submit your request there.
Daniel Visbal
WooCommerce V 10.5.0 2026-02-04Closed
Aurum
Updated February 18, 2026 at 8:28am
3
Most recent comment from Laborator:Hi Daniel.
You can find compatibility details for WooCommerce versions in the Aurum release notes here:
https://documentation.laborator.co/kb/aurum/aurum-release-notes/
If a specific WooCommerce versi ...
Anni
Optimal Product Image Dimension for AurumsClosed
Aurum
Updated January 20, 2026 at 9:01am
2
Most recent comment from Laborator:Hi,
Aurum doesn’t define fixed or “optimal” image dimensions. Image sizes are handled by WooCommerce, so the theme simply adapts to whatever sizes you set there. The 2048 × 1582 px image you’ ...
Zoltán Néder
Plugins for Kalium 3Closed
Kalium 3
Updated December 19, 2025 at 5:10pm
9
Most recent comment from Zoltán Néder:Hi there,I'll create a temporary login for you once I get back to my computer, thanks.Also, somehow my self-hosted videos won't show up in a portfolio page, nothing appears, Vimeo / YouTube ...