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Public Tickets

Alex Mayans Small issuesClosed   Kalium 3   Updated July 6, 2016 at 3:50pm   6 Most recent comment from [deleted]:Hi Alex, Very glad to hear that :) If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open ... Jeroen Team member block not entirely clickableClosed   Kalium 3   Updated July 6, 2016 at 3:48pm   2 Most recent comment from [deleted]:Hi Jeroen,Thank you for your suggestion. For the moment we don't have any solution about this but i just wrote your comment on our to-do list and we will check if we can do anything about this on t ... Marjolein HeaderClosed   Kalium 3   Updated July 6, 2016 at 3:43pm   3 Most recent comment from Laborator:Hi Marjolein,1. We have this in our 2.0 version plans, we will soon start work on it so it will be available in Kalium 2.02. That's really strange, can you update the theme to 1.9.3 as we have recentl ... Caio Menescal Portfolio "broken" after 1.9.1Closed   Kalium 3   Updated July 6, 2016 at 3:41pm   14 Most recent comment from [deleted]:You can freely update your theme.Please backup your theme files for any case. Roel the site is not vissable after logout administratorClosed   Kalium 3   Updated July 6, 2016 at 3:39pm   2 Most recent comment from [deleted]:Hi Roel,When i go to the site that you provided, i can see your Coming Soon mode (view large version)You can deactivate Coming Soon mode in Theme Options. Valentin Page templates and curtom stylesClosed   Kalium 3   Updated July 6, 2016 at 3:38pm   2 Most recent comment from Laborator:Hi Valentin,1. You can apply any kind of custom layout by editing these pages or by using the Custom CSS if you are a creative freak and want to implement something completely different.2. This can b ... Leandro Silva Error StoreClosed   Aurum   Updated July 6, 2016 at 3:36pm   4 Most recent comment from [deleted]:Hi Leandro,You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too. The easiest way to ... Wim logo fontsizeClosed   Kalium 3   Updated July 6, 2016 at 3:24pm   4 Most recent comment from [deleted]:Hi Wim,Can you please add the code below to Custom CSS .header-logo { font-size: 20px !important;}When your site is online just write us again if you need help. Ali Changing the background photos Closed   Kalium 3   Updated July 6, 2016 at 3:22pm   2 Most recent comment from [deleted]:Hi Ali,You just need to click Edit Portfolio Item, or just create a new Portfolio item.Just follow the instructions of this video that i made for you to better understand this procedure. http://drop ... Yihan Zhang can't see the slider revolution on mobile phoneClosed   Kalium 3   Updated July 6, 2016 at 2:28pm   3 Most recent comment from Laborator:Glad to hear that :) Manolis Update Kalium to 1.9.2Closed   Kalium 3   Updated July 6, 2016 at 2:05pm   2 Most recent comment from Laborator:Hi Manolis,You can update your theme with the Envato Market plugin. Please note that you need oAuth key on this plugin and not API key, but the plugin itself has the guide inside so I'm sure that y ... Ternary London How to take off delivery charges on the websiteClosed   Aurum   Updated July 6, 2016 at 2:00pm   3 Most recent comment from Ternary London :Hi there Ylli,  Will find someone to do it for us as last we tried to do ourselves we broke the whole site as we didn't know how to run the other updates and etc... so too scary doing it ourselves ... Alessio Font FamilyClosed   Aurum   Updated July 6, 2016 at 12:49pm   2 Most recent comment from [deleted]:Hi Alessio,This is very strange, can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution. Mariana So simple-- where to edit the heading??Closed   Kalium 3   Updated July 6, 2016 at 12:45pm   4 Most recent comment from [deleted]:Hi Mariana,Can you please send us your URL first (and WP credentials) in case i need them?Please make sure to choose Private Reply when you send us sensitive informations! Yihan Zhang can't install slider revolution templateClosed   Kalium 3   Updated July 6, 2016 at 12:37pm   4 Most recent comment from [deleted]:Hi there,Revolution Slider has made some features that are activated only if you purchase their plugin, those features (extra sliders) are not included for the users who get the plugin from a theme. S ...