Public Tickets
Halley
Search F'n not working on home pageClosed
Oxygen
Updated July 8, 2016 at 12:09pm
8
Most recent comment from [deleted]:The problem is coming from the Ultimate Addons for Visual Composer, we don't recommend using this plugin because it is very buggy, it has created a lot of problems to some users that we have seen us ...
Sergio
menu items collapsed / angularClosed
Xenon
Updated July 8, 2016 at 10:47am
2
Most recent comment from [deleted]:Hi Sergio,I just wanted to inform you you that this question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme deve ...
Mindaugas
Moile viewClosed
Kalium 3
Updated July 8, 2016 at 10:35am
2
Most recent comment from [deleted]:Hi Mindaugas,Can you please add the code below to Custom CSS
@media screen and (max-width: 480px) {
.woocommerce .product.catalog-layout-default .item-info .price {
margin-top: 54px;
...
Sandra
Google Maps API error: MissingKeyMapError Closed
Aurum
Updated July 8, 2016 at 10:21am
9
Most recent comment from [deleted]:Hi Hassan,We have released Aurum 2.9.3 and you can find the option to put Google API key on the Theme Options > Other Settings (view large version)
Shane
Portfolio ThumbnailsClosed
Kalium 3
Updated July 8, 2016 at 10:18am
4
Most recent comment from [deleted]:Hi Shane,This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.Our theme developer Arlind can help you with this, but he is ...
Iordanis
Product page display problem.Closed
Kalium 3
Updated July 8, 2016 at 10:16am
13
Most recent comment from [deleted]:Hi Lordanis,
Great, glad to hear that :)When your site is online please create new ticket.
Markus Roche
Google maps not workingClosed
Kalium 3
Updated July 8, 2016 at 10:12am
4
Most recent comment from [deleted]:Hi Markus,I'm very glad to hear that the problem is solved now, it's seems like magic worked :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from ...
Albert
Mobile view problemClosed
Aurum
Updated July 8, 2016 at 9:59am
8
Most recent comment from [deleted]:Glad to hear that Albert :)
Halley
Ajax FilteringClosed
Oxygen
Updated July 7, 2016 at 6:25pm
5
Most recent comment from Halley:Okay good to know. I will ensure it is turned off.
heymama
Checkout formClosed
Oxygen
Updated July 7, 2016 at 5:53pm
2
Most recent comment from Laborator:Hi heymama,This is more a WooCommerce related question, this is what I found by searching on Google:http://calebburks.com/conditionally-showhide-woocommerce-checkout-fields/
Ali
Do not have the THEME I downloaded installed under PgaesClosed
Kalium 3
Updated July 7, 2016 at 5:08pm
2
Most recent comment from [deleted]:Hi Ali,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Also can you please send us your UR ...
Ansel
Product PageClosed
Kalium 3
Updated July 7, 2016 at 5:07pm
2
Most recent comment from [deleted]:Hi Ansel,I don't see any slider on the page that you have send to us, maybe you have fixed this problem?
Sébastien
Social Share Closed
Kalium 3
Updated July 7, 2016 at 4:46pm
2
Most recent comment from Laborator:Hi Sébastien,The theme has the basic SEO settings set and it SEO friendly, if you are a SEO and marketing expert we suggest the Yoast SEO plugin which is the most popular and advanced SEO plugin ...
Evelyn
Blog and Visual ComposerClosed
Kalium 3
Updated July 7, 2016 at 4:22pm
2
Most recent comment from Laborator:Hi Evelyn,The Visual Composer is not implemented in the blog post it just works fine but there are some small bugs on it, we will check this in the upcoming updates of the theme as now we don't have ...
Alona Elkayam
Sticky Nav Link COlorsClosed
Kalium 3
Updated July 7, 2016 at 4:13pm
4
Most recent comment from [deleted]:Hi Alona, You must be on the latest version of the theme in order to receive support, we specify this on this page too. As you know all products release updates in order to fix some bugs, and relea ...