Public Tickets
Alexander Wassbjer
Fatal Error!Closed
Aurum
Updated June 30, 2016 at 9:43pm
6
Most recent comment from Alexander Wassbjer:Okay thanks alot!Very helpful :)
Eric
Menu background colorClosed
Kalium 3
Updated June 30, 2016 at 6:51pm
5
Most recent comment from Eric:Okay. Never mid. Thanks. Please close ticket.
Eamon
Portfolio Mobile SettingsClosed
Kalium 3
Updated June 30, 2016 at 4:42pm
4
Most recent comment from [deleted]:The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
Important: Afte ...
Younes
Bug - white spaceClosed
Aurum
Updated June 30, 2016 at 2:31pm
2
Most recent comment from Laborator:Hi Younes,This is a problem that occurred in the latest update of WooCommerce and the theme is not compatible with it yet, later today we will release the theme update so stay tuned to get it, that wi ...
chris
Moving Portfolio to top of pageClosed
Kalium 3
Updated June 30, 2016 at 2:18pm
6
Most recent comment from [deleted]:Hi Chris,As i said please use any of Laborator elements on Visual Composer, they will look exactly as we have designed them. (view large version)
Dialnfashion
Search Not WorkingClosed
Aurum
Updated June 30, 2016 at 2:05pm
3
Most recent comment from [deleted]:Hi Dialnfashion,Please download this file search.php and replace it to wp-content > themes > aurum.
Joanna
Sizes not displaying properlyClosed
Oxygen
Updated June 30, 2016 at 1:48pm
2
Most recent comment from [deleted]:Hi Joanna,I think that you are using and plugin to do that, please disable all third-party plugins (plugins that don't come with our theme) and then try it again.
Thomas Udbye
Styling a tagsClosed
Kalium 3
Updated June 30, 2016 at 1:46pm
2
Most recent comment from [deleted]:Hi Thomas,Can you please add the code below to Custom CSS
.sidebar-box-holder.wp-widget.text-12.widget_text a:after { background-color: transparent;}
Gabriel
Change Product Size on Category PageClosed
Aurum
Updated June 30, 2016 at 1:35pm
5
Most recent comment from Laborator:Hi Gabriel,Have you tried typing large or original in the Catalog thumbnail size? (view large version)
Alex
change the url of portfolio categoryClosed
Kalium 3
Updated June 30, 2016 at 1:19pm
13
Most recent comment from Laborator:Hi Alex,The code I pasted above is for disabling the links, and I am pasting it again:
.portfolio-holder .thumb .hover-state .info p a {
pointer-events: none !important;
}
This doesn't seem ...
Eshen
too big icons on the mobileClosed
Kalium 3
Updated June 30, 2016 at 1:09pm
4
Most recent comment from [deleted]:Glad to hear that!
Zainal
Payment GatewayClosed
Aurum
Updated June 30, 2016 at 1:07pm
2
Most recent comment from [deleted]:Hi Zainal,I think that this WooCommerce documentation will help you BACS (Bank Transfer)
Silvia
related productClosed
Kalium 3
Updated June 30, 2016 at 12:56pm
2
Most recent comment from [deleted]:Hi Silvia,Can you please add the code below to Custom CSS
.woocommerce.single-product .single-product .related.products { display: none !important;}
Sara
Suport doubtClosed
Kalium 3
Updated June 30, 2016 at 12:51pm
4
Most recent comment from [deleted]:Glad to hear that Sara :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A ...
Kelly
theme update/ring size sortingClosed
Aurum
Updated June 30, 2016 at 12:51pm
2
Most recent comment from [deleted]:Hi Kelly,1— We are doing our best to release the update this week :)2— This is how WooCommerce orders them, because they order numbers and words alphabetically.1 2 3 4 5 6 7 8 9 and then the l ...