Public Tickets
Pejman
Showing Categories in Portfolio detail pageClosed
Kalium 3
Updated July 11, 2016 at 4:32pm
2
Most recent comment from [deleted]:Hi Pejman,I'm sorry but this option is not possible for the moment.
Paul
missing Envato ToolkitClosed
Aurum
Updated July 11, 2016 at 4:09pm
5
Most recent comment from [deleted]:Hi Paul,We have used Envato Toolkit plugin before, but now Envato has deprecated this plugin and has released Envato Toolkit plugin, so when you need to update your theme you can do it from the Env ...
Helen
Revolution SliderClosed
Kalium 3
Updated July 11, 2016 at 4:06pm
2
Most recent comment from [deleted]:Hi Helen,We don't provide support for third-party plugins, but I just checked that and i don't see any problem there. Also you are using the latest version of the plugin.
Jacob
a few minor thingsClosed
Kalium 3
Updated July 11, 2016 at 3:25pm
2
Most recent comment from [deleted]:Hi Jacob,1— You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest wa ...
Ahmed
Demo Content InstallerClosed
Kalium 3
Updated July 11, 2016 at 3:11pm
2
Most recent comment from [deleted]:Hi Ahmed,Can you please send us your website URL, WP Credentials and FTP first?Make sure to choose Private Reply when you send us sensitive informations!It looks that you have a very old version of ...
kusunokiwks
theme-optionsClosed
Kalium 3
Updated July 11, 2016 at 2:53pm
4
Most recent comment from [deleted]:Hi kusunokiwks,This problem is showing on your Theme Options, it can be that you must edit your theme files and apply 777 privileges, so it's better if you contact you hosting provider for this issue ...
Niko D.
Cart View | Square ThumbnailsClosed
Aurum
Updated July 11, 2016 at 2:49pm
2
Most recent comment from [deleted]:Hi Niko,I'm sorry but this option is not available on WooCommerce.
Zainal
Social NetworkClosed
Aurum
Updated July 11, 2016 at 2:25pm
8
Most recent comment from [deleted]:Hi Zainal,I'm sorry but this option is not available, our social icons are fonts and are made made with code and yours are as images.
nir
mobile menu rtlClosed
Aurum
Updated July 11, 2016 at 2:23pm
4
Most recent comment from [deleted]:Hi Nir,
Can you please add the code below to Custom CSS area.
header.mobile-menu ul.mobile-menu li a {
padding-right: 70px !important;
}
Nils
mobile hover and 2 col landscape mobileClosed
Kalium 3
Updated July 11, 2016 at 1:14pm
2
Most recent comment from [deleted]:Hi Nils,You are using an old version of our theme and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest way to update our ...
Vanessa
plug-in clashClosed
Aurum
Updated July 11, 2016 at 12:58pm
5
Most recent comment from [deleted]:Hi Vanessa,I just wanted to inform you you that this question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme de ...
bram
envato toolkitClosed
Kalium 3
Updated July 11, 2016 at 12:47pm
4
Most recent comment from [deleted]:Hi Bram,I'm very glad that the problem is solved now :)
Lauren
Getting errors re: invalid linksClosed
Kalium 3
Updated July 11, 2016 at 12:33pm
2
Most recent comment from [deleted]:Hi Lauren,This is not a theme problem, please contact your hosting provided about this issue, maybe your folders need to edit their chmod 777 or something else.When you contact you hosting provider, ...
AMAO
Theme option Typography tab can't saveClosed
Kalium 3
Updated July 11, 2016 at 12:22pm
4
Most recent comment from [deleted]:Hi Amao,I'm very glad to hear that you managed to solve this problem :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, ( ...
heymama
Visual ComposerClosed
Oxygen
Updated July 11, 2016 at 12:19pm
6
Most recent comment from [deleted]:Hi Tiago,Please create a new thread about your issue.