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Public Tickets

bram full width portfolioClosed   Kalium 3   Updated July 11, 2016 at 7:48pm   6 Most recent comment from [deleted]:Hi Bram, I think that i replied to your ticket with the same question, please don't make multiple tickets anymore as we see all of them and we reply them one by one. P.S: I updated WordPres ... Onyx Custom search bar in headerClosed   Aurum   Updated July 11, 2016 at 7:28pm   2 Most recent comment from [deleted]:Ho Onyx,Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we wont support you on finding the problem, so we recommend you to use a ... bram portfolio designClosed   Kalium 3   Updated July 11, 2016 at 7:15pm   4 Most recent comment from [deleted]:Hi Bram,Glad to hear that :) Bernd Contact FormClosed   Kalium 3   Updated July 11, 2016 at 6:47pm   3 Most recent comment from [deleted]:Hi Bernd, Our theme don't have this feature but you can use Ninja Forms plugin which i supported by our theme and then install Ninja Forms - reCAPTCHA plugin that will enable captchas for this plu ... Hien Staging environmentClosed   Kalium 3   Updated July 11, 2016 at 5:34pm   4 Most recent comment from [deleted]:Hi Hien, That is happening because you have clicked to not be searched when you have installed Wordpress on your server. Just go to Wordpress dashboard > Settings > Reading and deacti ... Jason URGENT. Full-width portfolio item.Closed   Kalium 3   Updated July 11, 2016 at 5:23pm   16 Most recent comment from [deleted]:Hi Jason,Hmm this is a very interesting scenario it seems, i just wrote this on our to-do list, and we will try to fix this on the next version of the theme :) dumont Contact Form Closed   Kalium 3   Updated July 11, 2016 at 5:11pm   2 Most recent comment from [deleted]:Hi Dérek,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server. ... Zoe remove link underlineClosed   Kalium 3   Updated July 11, 2016 at 5:07pm   4 Most recent comment from [deleted]:Hi Zoe,Very glad to hear that :) Sean Upload errorClosed   Kalium 3   Updated July 11, 2016 at 5:00pm   2 Most recent comment from [deleted]:Hi Sean, You are probably trying to install the main zip file that you downloaded from the themeforest. You must extract that zip first and then upload kalium.zip on the theme section. You ... Andrew Broken fixes for categories landing pageClosed   Aurum   Updated July 11, 2016 at 4:47pm   6 Most recent comment from [deleted]:Hi Andrew,Your CSS is not being applied because you have made a mistake and forgot to close the bracket, then the entire code below has not been correct. (view large version)I fixed that CSS code for ... Pejman Showing Categories in Portfolio detail pageClosed   Kalium 3   Updated July 11, 2016 at 4:32pm   2 Most recent comment from [deleted]:Hi Pejman,I'm sorry but this option is not possible for the moment. Paul missing Envato ToolkitClosed   Aurum   Updated July 11, 2016 at 4:09pm   5 Most recent comment from [deleted]:Hi Paul,We have used Envato Toolkit plugin before, but now Envato has deprecated this plugin and has released Envato Toolkit plugin, so when you need to update your theme you can do it from the Env ... Helen Revolution SliderClosed   Kalium 3   Updated July 11, 2016 at 4:06pm   2 Most recent comment from [deleted]:Hi Helen,We don't provide support for third-party plugins, but  I just checked that and i don't see any problem there. Also you are using the latest version of the plugin. Jacob a few minor thingsClosed   Kalium 3   Updated July 11, 2016 at 3:25pm   2 Most recent comment from [deleted]:Hi Jacob,1— You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too. The easiest wa ... Ahmed Demo Content InstallerClosed   Kalium 3   Updated July 11, 2016 at 3:11pm   2 Most recent comment from [deleted]:Hi Ahmed,Can you please send us your website URL, WP Credentials and FTP first?Make sure to choose Private Reply when you send us sensitive informations!It looks that you have a very old version of ...