Public Tickets
Jon
Division By ZeroClosed
Kalium 3
Updated July 13, 2016 at 1:23pm
3
Most recent comment from [deleted]:Hi Jon,Hmm this is very strange, can you please send us your WP credentials? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply ...
Sergio
Gallery image sizeClosed
Kalium 3
Updated July 13, 2016 at 1:15pm
6
Most recent comment from [deleted]:Hi Sergio,
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure ...
Cathrine
HTTP ERROR 500Closed
Kalium 3
Updated July 13, 2016 at 1:13pm
3
Most recent comment from [deleted]:Glad to hear that :)
Claire Lettice
font sizesClosed
Aurum
Updated July 13, 2016 at 1:13pm
6
Most recent comment from [deleted]:Glad to hear that :)
Jonathan Felizari
Plugin Instagram - Shots.Closed
Kalium 3
Updated July 12, 2016 at 7:02pm
2
Most recent comment from [deleted]:Hi Jonathan,We use WP Instagram Widget for some of our demos :)
Mathias
Backend problemsClosed
Kalium 3
Updated July 12, 2016 at 6:59pm
5
Most recent comment from [deleted]:Hi Marhias,Glad to hear that the problem is solved now :)
Karl Allemyr
Black bars vimeoClosed
Kalium 3
Updated July 12, 2016 at 1:50pm
4
Most recent comment from [deleted]:Hi Karl,Glad to hear that :)
bram
AccordionClosed
Kalium 3
Updated July 12, 2016 at 1:46pm
2
Most recent comment from [deleted]:Hi Bram,You are using an old version of our theme (1.8.9.1) and the latest version for the moment is (1.9.1), please update your theme first and then the premium plugins too.
The easiest way to u ...
Andreas
Post Grid SettingsClosed
Aurum
Updated July 12, 2016 at 1:40pm
2
Most recent comment from [deleted]:Hi Andreas,You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.3), please update your theme first and then the premium plugins too.
The easiest way to ...
Dan West
Install IssuesClosed
Kalium 3
Updated July 12, 2016 at 1:13pm
2
Most recent comment from [deleted]:Hi Dan,You are probably are trying to install the main zip file that you downloaded from themeforest, you must extract that folder first and then you will see kalium.zip, that is the file that you ne ...
Christopher
SubmenuClosed
Aurum
Updated July 12, 2016 at 1:04pm
2
Most recent comment from [deleted]:Hi Christopher,You are using an old version of our theme (2.9.1) and the latest version for the moment is (2.9.3), please update your theme first and then the premium plugins too.
The easiest wa ...
Ximo
Mouse scroll symbolClosed
Kalium 3
Updated July 12, 2016 at 1:02pm
4
Most recent comment from [deleted]:Glad to hear that Ximo :)
bram
margin full width portfolioClosed
Kalium 3
Updated July 12, 2016 at 1:00pm
5
Most recent comment from [deleted]:Hi Bram,Don't worry, glad to hear that the problem is solved now :)
Carlos
H3 inside anchor add to cartClosed
Aurum
Updated July 12, 2016 at 12:59pm
2
Most recent comment from [deleted]:Hi Carlos,Thanks for providing to us that information :)
Jeroen
Portfolio page custom query and display options does not work correctClosed
Kalium 3
Updated July 12, 2016 at 12:46pm
11
Most recent comment from [deleted]:Hi Jeroen,I'm glad to hear that :)