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Public Tickets

Rex icon missingClosed   Kalium 3   Updated July 1, 2016 at 12:16pm   4 Most recent comment from [deleted]:Hi Rex, You can  update your theme manually by just going to your Downloads tab on themeforest > go to our item and click Download > then go to your downloads folder and unzip our theme > open fo ... Juanra Share portfolio itemsClosed   Kalium 3   Updated July 1, 2016 at 11:54am   2 Most recent comment from [deleted]:Hi Juanra,Option to share Lightbox gallery type items is not possible, but we will see what we can do about this on the future updates :) Juanra Template revolution sliderClosed   Kalium 3   Updated July 1, 2016 at 11:52am   6 Most recent comment from [deleted]:Hi Juanra,Very glad to hear that Juanra :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just op ... Toan Unable to choose custom logo and menu skin on Revolution sliderClosed   Kalium 3   Updated July 1, 2016 at 11:32am   2 Most recent comment from [deleted]:Hi Toan,You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.2), please update your theme first and then the premium plugins too. The easiest way to up ... Alexander Wassbjer Fatal Error!Closed   Aurum   Updated June 30, 2016 at 9:43pm   6 Most recent comment from Alexander Wassbjer:Okay thanks alot!Very helpful :) Eric Menu background colorClosed   Kalium 3   Updated June 30, 2016 at 6:51pm   5 Most recent comment from Eric:Okay. Never mid. Thanks. Please close ticket. Eamon Portfolio Mobile SettingsClosed   Kalium 3   Updated June 30, 2016 at 4:42pm   4 Most recent comment from [deleted]:The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :) Important: Afte ... Younes Bug - white spaceClosed   Aurum   Updated June 30, 2016 at 2:31pm   2 Most recent comment from Laborator:Hi Younes,This is a problem that occurred in the latest update of WooCommerce and the theme is not compatible with it yet, later today we will release the theme update so stay tuned to get it, that wi ... chris Moving Portfolio to top of pageClosed   Kalium 3   Updated June 30, 2016 at 2:18pm   6 Most recent comment from [deleted]:Hi Chris,As i said please use any of Laborator elements on Visual Composer, they will look exactly as we have designed them. (view large version) Dialnfashion Search Not WorkingClosed   Aurum   Updated June 30, 2016 at 2:05pm   3 Most recent comment from [deleted]:Hi Dialnfashion,Please download this file search.php and replace it to wp-content > themes > aurum. Joanna Sizes not displaying properlyClosed   Oxygen   Updated June 30, 2016 at 1:48pm   2 Most recent comment from [deleted]:Hi Joanna,I think that you are using and plugin to do that, please disable all third-party plugins (plugins that don't come with our theme) and then try it again. Thomas Udbye Styling a tagsClosed   Kalium 3   Updated June 30, 2016 at 1:46pm   2 Most recent comment from [deleted]:Hi Thomas,Can you please add the code below to Custom CSS .sidebar-box-holder.wp-widget.text-12.widget_text a:after { background-color: transparent;} Gabriel Change Product Size on Category PageClosed   Aurum   Updated June 30, 2016 at 1:35pm   5 Most recent comment from Laborator:Hi Gabriel,Have you tried typing large or original in the Catalog thumbnail size? (view large version) Alex change the url of portfolio categoryClosed   Kalium 3   Updated June 30, 2016 at 1:19pm   13 Most recent comment from Laborator:Hi Alex,The code I pasted above is for disabling the links, and I am pasting it again:  .portfolio-holder .thumb .hover-state .info p a { pointer-events: none !important; } This doesn't seem ... Eshen too big icons on the mobileClosed   Kalium 3   Updated June 30, 2016 at 1:09pm   4 Most recent comment from [deleted]:Glad to hear that!