Public Tickets
Karl Allemyr
Setting up the portfolio page with correct permalinkClosed
Kalium 3
Updated July 13, 2016 at 3:41pm
3
Most recent comment from [deleted]:Hi Karl,
1— You just need to add a portfolio project and attach a featured image to it then your projects will show on www.yoursite.com/portfolio
2— Yes there (http://www.allemyr.com/port ...
Simon Ergas
carousel updateClosed
Aurum
Updated July 13, 2016 at 3:33pm
8
Most recent comment from [deleted]:Yes for sure :) I'm writing this to mark the ticket as read, but you only need to reply on this comment on the 19 Jul and Art will see the ticket and respond to you :)
Jeroen
Mobile version contentClosed
Kalium 3
Updated July 13, 2016 at 3:19pm
2
Most recent comment from [deleted]:Hi Jeroen,That is happening because you have added paddings on your Visual Composer on the Column settings, (view large version)and those changes apply on all screen sizes.
andres
google mapsClosed
Oxygen
Updated July 13, 2016 at 3:06pm
4
Most recent comment from [deleted]:Thank you Andres :)
Jon
Division By ZeroClosed
Kalium 3
Updated July 13, 2016 at 1:23pm
3
Most recent comment from [deleted]:Hi Jon,Hmm this is very strange, can you please send us your WP credentials? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply ...
Sergio
Gallery image sizeClosed
Kalium 3
Updated July 13, 2016 at 1:15pm
6
Most recent comment from [deleted]:Hi Sergio,
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure ...
Cathrine
HTTP ERROR 500Closed
Kalium 3
Updated July 13, 2016 at 1:13pm
3
Most recent comment from [deleted]:Glad to hear that :)
Claire Lettice
font sizesClosed
Aurum
Updated July 13, 2016 at 1:13pm
6
Most recent comment from [deleted]:Glad to hear that :)
Jonathan Felizari
Plugin Instagram - Shots.Closed
Kalium 3
Updated July 12, 2016 at 7:02pm
2
Most recent comment from [deleted]:Hi Jonathan,We use WP Instagram Widget for some of our demos :)
Mathias
Backend problemsClosed
Kalium 3
Updated July 12, 2016 at 6:59pm
5
Most recent comment from [deleted]:Hi Marhias,Glad to hear that the problem is solved now :)
Karl Allemyr
Black bars vimeoClosed
Kalium 3
Updated July 12, 2016 at 1:50pm
4
Most recent comment from [deleted]:Hi Karl,Glad to hear that :)
bram
AccordionClosed
Kalium 3
Updated July 12, 2016 at 1:46pm
2
Most recent comment from [deleted]:Hi Bram,You are using an old version of our theme (1.8.9.1) and the latest version for the moment is (1.9.1), please update your theme first and then the premium plugins too.
The easiest way to u ...
Andreas
Post Grid SettingsClosed
Aurum
Updated July 12, 2016 at 1:40pm
2
Most recent comment from [deleted]:Hi Andreas,You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.3), please update your theme first and then the premium plugins too.
The easiest way to ...
Dan West
Install IssuesClosed
Kalium 3
Updated July 12, 2016 at 1:13pm
2
Most recent comment from [deleted]:Hi Dan,You are probably are trying to install the main zip file that you downloaded from themeforest, you must extract that folder first and then you will see kalium.zip, that is the file that you ne ...
Christopher
SubmenuClosed
Aurum
Updated July 12, 2016 at 1:04pm
2
Most recent comment from [deleted]:Hi Christopher,You are using an old version of our theme (2.9.1) and the latest version for the moment is (2.9.3), please update your theme first and then the premium plugins too.
The easiest wa ...