Okay

Public Tickets

Jakob Lund video linkClosed   Kalium 3   Updated July 19, 2016 at 11:01am   2 Most recent comment from [deleted]:Hi Jakob,I can see that this video is uploaded with no sound, you can see the original file on this link. Luigi Auto type textClosed   Kalium 3   Updated July 19, 2016 at 10:59am   2 Most recent comment from [deleted]:Hi Luigi, Yes you can :) Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution. Ryan Yoast SEO conflictClosed   Aurum   Updated July 18, 2016 at 9:01am   3 Most recent comment from Ryan:I've been using Aurum 2.9.3 w/ all plugins updated. I'll reach out to Yoast support to see what is going on. From everything I've been reading w/ this error, it's either Yoast, Visual Composer, or The ... KAVIRAJAN Menu ColorClosed   Kalium 3   Updated July 15, 2016 at 11:47pm   4 Most recent comment from [deleted]:1— How this can be, can you please check again it must be there http://drops.laborator.co/1andq2— As we always wrote on our theme changelog: If you can't update LayerSlider, go to Plugins and d ... claude categories as in 'Agency' demoClosed   Kalium 3   Updated July 15, 2016 at 11:40pm   3 Most recent comment from [deleted]:Hi Claude,This is how we have done that on our Agency demo http://drops.laborator.co/19bCE, you just need to Yes on the Category Filter area. pat show more bugClosed   Kalium 3   Updated July 15, 2016 at 11:28pm   2 Most recent comment from [deleted]:Hi Pat, You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too. The easiest way to ... Alice Search FunctionClosed   Kalium 3   Updated July 15, 2016 at 11:11pm   2 Most recent comment from [deleted]:Hi Alice,It seems like a bug, because i tried this on our live demo too and the same is happening. I just wrote this on our to-do list and we will fix this on our next update.Thank you very much for ... SW Social IconsClosed   Aurum   Updated July 15, 2016 at 11:08pm   2 Most recent comment from [deleted]:Hi SW,1— We use an fonts icons library that is not updated anymore, we will try to add font-awesome icons on the next theme updates. I just added this on our to-do list.2— Can you please add the ... Markus Roche Pages not displaying correctlyClosed   Kalium 3   Updated July 15, 2016 at 11:05pm   2 Most recent comment from [deleted]:Hi Markus,That is happening because you have not installed or activated Visual Composer plugin from the Appearance > Install Plugins. Ascha Pedersen Different url desktop/mobileClosed   Kalium 3   Updated July 15, 2016 at 11:01pm   2 Most recent comment from [deleted]:Hi Ascha,Kalium is a responsive theme, and it doesn't offer mobile or pc versions separately. On those days only the old structures website are still using this method. Sonja Filitz product priceClosed   Aurum   Updated July 15, 2016 at 10:55pm   2 Most recent comment from [deleted]:Hi Sonja,It seems that this is a specific WooCommerce question, and it's better if you can contact WooCommerce Help Desk directly. Ramina Shortcode for a recipeClosed   Kalium 3   Updated July 15, 2016 at 10:54pm   2 Most recent comment from [deleted]:Hi Ramina,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer. Ascha Pedersen Post grid in accordionClosed   Kalium 3   Updated July 15, 2016 at 10:52pm   3 Most recent comment from [deleted]:Hi Ascha,1— That is not possible.2 and 3— Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solutio ... christophe branchu Are you sure you want to do this?Closed   Kalium 3   Updated July 15, 2016 at 10:49pm   4 Most recent comment from [deleted]:Hi christophe,Yes, that can create this problem too, please contact your hosting provider and ask them to increase the PHP limits to our recommendations. Liliane Add to Cart Button not showing anymoreClosed   Aurum   Updated July 15, 2016 at 10:46pm   6 Most recent comment from [deleted]:Hi Liliane, I'm very glad to hear that :) P.S: It would be very good if you can increase your rating on our theme :) A huge thank you from Laborator in advance and have a great weekend! K ...