Public Tickets
cararosa
portfolio item type mappingClosed
Kalium 3
Updated April 10, 2017 at 8:50am
2
Most recent comment from Laborator:Hi Randall,We haven't tested with other Import/Export plugins rather than the original WordPress Importer plugin, give this plugin a try and tell us if it was successful.
Garry
Visual Composer separator since updating to v2.9.7Closed
Aurum
Updated April 10, 2017 at 7:15am
8
Most recent comment from [deleted]:Hi Garry,Glad to hear thatWill set this ticket as solved from here.
sassan_mi
technicalClosed
Kalium 3
Updated April 10, 2017 at 7:15am
2
Most recent comment from Laborator:Hi this,This is a rare issue that has happened to some users, can you please provide us your login credentials, we need to login to your site and see this issue live. Your information is safe (private ...
Kateotte
Site widthClosed
Kalium 3
Updated April 10, 2017 at 7:12am
2
Most recent comment from [deleted]:Hi Kateotte,Our site width is based on Bootstrap Grid System, if you want to change the width for the large (desktop website) you must edit your changes with CSS through our Custom CSS area.For exam ...
Daniel Saito
Revolution Slider ErrorClosed
Kalium 3
Updated April 10, 2017 at 6:28am
24
Most recent comment from [deleted]:Hi Daniel,We just revoked your license, now you can register your site on your new domain again.
Christoph
rename "TAG" to COLORClosed
Kalium 3
Updated April 8, 2017 at 11:18am
8
Most recent comment from [deleted]:Hi Christoph1) Translation is ready from Tag to Color2) Message card update seems to be ok see the image blow (view large version)3) I drop a new fuction on function.phpA huge thank you from Laborat ...
William
Looping ProjectsClosed
Kalium 3
Updated April 7, 2017 at 9:55am
2
Most recent comment from [deleted]:Hi William,In the first (or last post), click Edit portfolio item and assign a "manual" next and previous links, this is the only way to make next/prev navigation loop. I have recorded a video for you ...
meatpremium
Slider PluginClosed
Aurum
Updated April 7, 2017 at 8:59am
2
Most recent comment from [deleted]:Hi there,Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update t ...
sohailmamdani
Blog preview textClosed
Kalium 3
Updated April 7, 2017 at 8:01am
2
Most recent comment from [deleted]:Hi there,Can you please write URL of this exact page please?Please make sure to disable coming soon/maintenance mode if you have activated any of them.
Vander Cross
Revolution SliderClosed
Kalium 3
Updated April 7, 2017 at 7:49am
3
Most recent comment from Vander Cross:No problem. I change it to layer slider
deriusa90
Outdated PluginsClosed
Kalium 3
Updated April 7, 2017 at 7:16am
2
Most recent comment from [deleted]:Hi deriusa90,
If any of theme required plugins has new update after Kalium 2.0.6.1 was released, we will include the latest version of that plugin in the next theme update.
So, premium plugins don ...
Damien Lemaitre
Invoice for Buying Kalium ThemeClosed
Kalium 3
Updated April 7, 2017 at 7:04am
2
Most recent comment from [deleted]:Hi Damien,The invoice is provided by Envato, for more information how to receive your invoice please just read this article View & Download Invoices.
mlhdesignsjewelry
Updating to Latest VersionClosed
Aurum
Updated April 7, 2017 at 6:54am
2
Most recent comment from Laborator:Hi there,
As we always write this information in Aurum changelog... "Laborator recommends not updating WooCommerce to a newer version than 2.6.14 before we release compatible version of latest WooC ...
Bruno van Branden
demo content "bookstore"Closed
Aurum
Updated April 7, 2017 at 6:52am
2
Most recent comment from [deleted]:Hi Bruno,Sorry for the late reply, we have replied to your comment yesterday but Ticksy (the support system that we are using) deleted those tickets because this support site was having some problems ...
[deleted]
Updates of theme and plug-insClosed
Aurum
Updated April 24, 2017 at 10:46am
3
Most recent comment from [deleted]:Hi again Asti.Ticksy service (the support platform that we are using) experienced some problems this month and it can happen that you have replied but the reply didn't go through.
If you have replied ...