Public Tickets
nick
payment services icons in the footerClosed
Oxygen
Updated April 24, 2017 at 5:14am
2
Most recent comment from [deleted]:Hi Nick,You just need to the Supported Payments area http://drops.laborator.co/7FsS
danielscow
SSL insecure itemsClosed
Kalium 3
Updated April 24, 2017 at 4:24am
4
Most recent comment from [deleted]:Hi danielscow,Glad to hear that the problem is now solvedP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank ...
MicheleMJ
LicensingClosed
Kalium 3
Updated April 23, 2017 at 4:09pm
2
Most recent comment from [deleted]:Hi MicheleMJPlease refer to article we wrote for Installing and Updating a Premium Plugins.Thank you.
stonedcrystals
Shop ArrowsClosed
Kalium 3
Updated April 22, 2017 at 4:21pm
6
Most recent comment from Laborator:Hi there,Can you try adding this CSS, it should work now since there are some changes WooCommerce made on it's classes since the last update:
.woocommerce .single-product .kalium-woocommerce-product- ...
ctchorz
Blog elementClosed
Kalium 3
Updated April 21, 2017 at 6:31pm
2
Most recent comment from [deleted]:Hi ctchorzPlease consider reading some articles one for Theme Style, two how Create Blog Page and change Blog Style.For moment you are using VC Component - Post Grid, please try to use Element called ...
julius
Contact form email formatingClosed
Oxygen
Updated April 21, 2017 at 2:45pm
6
Most recent comment from Laborator:Hi julius,Glad to hear that you found out a way to fix it
Solarside
Massive scrolling issue on mobile devicesClosed
Kalium 3
Updated April 21, 2017 at 2:44pm
23
Most recent comment from Laborator:Hi Solarside,Please change the theme and see if this issue happens again, if the same issue is still showing after switching the theme then the problem is with the widget and not with the theme.
Danielle
Masonary Thumbnail LoadingClosed
Kalium 3
Updated April 21, 2017 at 1:34pm
2
Most recent comment from [deleted]:Hi Danielle,You just need need to go to your Theme Options > Portfolio Settings > Portfolio Page > Reveal effect for portfolio items. On that demo we use Fade (one by one) option. (view on new page) ...
jules928
Theme Color ProblemClosed
Aurum
Updated April 21, 2017 at 10:45am
5
Most recent comment from Laborator:Glad to hear that everything is alright now Jules, have a great weekend!
indiandigitizer
WooCommerce 3.0Closed
Oxygen
Updated April 21, 2017 at 9:43am
2
Most recent comment from [deleted]:Hi indiandigitizer,
We will update WooCommerce soon on Oxygen theme too, please be patient because this is a major release of WooCommerce and a lot of files are changed on the backend that we need to ...
adamfilipowicz
porfolio contentClosed
Kalium 3
Updated April 21, 2017 at 8:50am
2
Most recent comment from [deleted]:Hi adamfilipowicz,That is not possible on the yoursite.com/portfolio page because that page is reserved only for the portfolio projects and you can't add anything besides portfolios there.If you want ...
jbk365
Layerslider UpdateClosed
Aurum
Updated April 21, 2017 at 8:19am
2
Most recent comment from [deleted]:Hi jbk365,
As we always write this information on the theme changelog:
"If you can't update LayerSlider, go to Plugins and deactivate Layer Slider. Then go to Appearance > Install Plugins, you no ...
elziel
TypoLabClosed
Kalium 3
Updated April 21, 2017 at 8:09am
2
Most recent comment from [deleted]:Hi elziel,Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your creden ...
Yumi Sakai
woocommerceClosed
Kalium 3
Updated April 21, 2017 at 7:49am
3
Most recent comment from [deleted]:Hi Yumi,Glad to hear thatWill set this ticket as solved from here.
juliettegrange
settingsClosed
Kalium 3
Updated April 20, 2017 at 7:50pm
2
Most recent comment from [deleted]:Hi juliCan you describe with menu type you are using, or which demo or you can share your site with us. So i would be able to help you.Thank you.