Public Tickets
julius
Contact form email formatingClosed
Oxygen
Updated April 21, 2017 at 2:45pm
6
Most recent comment from Laborator:Hi julius,Glad to hear that you found out a way to fix it
Solarside
Massive scrolling issue on mobile devicesClosed
Kalium 3
Updated April 21, 2017 at 2:44pm
23
Most recent comment from Laborator:Hi Solarside,Please change the theme and see if this issue happens again, if the same issue is still showing after switching the theme then the problem is with the widget and not with the theme.
Danielle
Masonary Thumbnail LoadingClosed
Kalium 3
Updated April 21, 2017 at 1:34pm
2
Most recent comment from [deleted]:Hi Danielle,You just need need to go to your Theme Options > Portfolio Settings > Portfolio Page > Reveal effect for portfolio items. On that demo we use Fade (one by one) option. (view on new page) ...
jules928
Theme Color ProblemClosed
Aurum
Updated April 21, 2017 at 10:45am
5
Most recent comment from Laborator:Glad to hear that everything is alright now Jules, have a great weekend!
indiandigitizer
WooCommerce 3.0Closed
Oxygen
Updated April 21, 2017 at 9:43am
2
Most recent comment from [deleted]:Hi indiandigitizer,
We will update WooCommerce soon on Oxygen theme too, please be patient because this is a major release of WooCommerce and a lot of files are changed on the backend that we need to ...
adamfilipowicz
porfolio contentClosed
Kalium 3
Updated April 21, 2017 at 8:50am
2
Most recent comment from [deleted]:Hi adamfilipowicz,That is not possible on the yoursite.com/portfolio page because that page is reserved only for the portfolio projects and you can't add anything besides portfolios there.If you want ...
jbk365
Layerslider UpdateClosed
Aurum
Updated April 21, 2017 at 8:19am
2
Most recent comment from [deleted]:Hi jbk365,
As we always write this information on the theme changelog:
"If you can't update LayerSlider, go to Plugins and deactivate Layer Slider. Then go to Appearance > Install Plugins, you no ...
elziel
TypoLabClosed
Kalium 3
Updated April 21, 2017 at 8:09am
2
Most recent comment from [deleted]:Hi elziel,Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your creden ...
Yumi Sakai
woocommerceClosed
Kalium 3
Updated April 21, 2017 at 7:49am
3
Most recent comment from [deleted]:Hi Yumi,Glad to hear thatWill set this ticket as solved from here.
juliettegrange
settingsClosed
Kalium 3
Updated April 20, 2017 at 7:50pm
2
Most recent comment from [deleted]:Hi juliCan you describe with menu type you are using, or which demo or you can share your site with us. So i would be able to help you.Thank you.
Christoph
Revolution SliderClosed
Kalium 3
Updated April 20, 2017 at 5:57pm
2
Most recent comment from [deleted]:Hi Chris,
We wrote about this on our documentation. Here is the exact article Revolution Slider information.
Amrein71
Mega-MenuClosed
Aurum
Updated April 20, 2017 at 3:25pm
2
Most recent comment from [deleted]:Hi there,As we have wrote on our item page:We would include the Uber Menu for free with our theme but we are not permitted to do this because they do not provide Extended Licenses, so you must purchas ...
julius
Footer ImagesClosed
Oxygen
Updated April 20, 2017 at 9:54am
2
Most recent comment from [deleted]:Hi julius,You just need to go to Supported Payments option and add your logos there (http://drops.laborator.co/2lsF).Will set this ticket as solved from here.
Tsueyxian
Add Airbnb etc in footer next to social mediaClosed
Kalium 3
Updated April 20, 2017 at 9:35am
4
Most recent comment from Laborator:Hi there,You can learn more about the social network management here on our documentation.
baevga
Minicart updateClosed
Aurum
Updated April 20, 2017 at 9:31am
6
Most recent comment from Laborator:Hi there,Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution. P.S. make sure you've disabled the Maintenance/Coming Soon mode