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Public Tickets

Services_Micro New Shop Catalog LayoutClosed   Kalium 3   Updated March 30, 2017 at 12:08am   4 Most recent comment from [deleted]:Hi Services_Micro The origin of our templates starts from woocommerce templates are core even for us and everyone how uses. I did a screen shot to tell you which files should you edit to access the ... DomUrbanczyk Contact form not workingClosed   Kalium 3   Updated March 29, 2017 at 5:36pm   4 Most recent comment from [deleted]:Hi there, I'm glad to hear that the issue is resolved Regarding your further questions, kindly open a new ticket and also send the Wordpress credentials there, one of our team members will help you ... Till Erdmenger Menu Search & Custom HamburgerClosed   Kalium 3   Updated March 29, 2017 at 12:33pm   4 Most recent comment from [deleted]:Hi Till,Can you please add the code below to Custom CSS: .header-search-input { top: 0px !important;} Steffi Müller Language for GermanyClosed   Aurum   Updated March 29, 2017 at 12:05pm   3 Most recent comment from [deleted]:Hi Steffi, WooCommerce changes it's strings automatically to your language. You just need to go to your Wordpress settings and choose your language there. Then if you need to change any WooCommerce ... Alice Product Sorting in Catalog PageClosed   Kalium 3   Updated March 29, 2017 at 11:56am   2 Most recent comment from [deleted]:Hi Alice,I'm not sure if you can add product sorting on the sidebar. For more please search on google a little bit, maybe there is any plugin that offers this functionality.If you don't find anything ... haryadi_herdian cannot installing kallium theme to the wordpress websiteClosed   Kalium 3   Updated March 29, 2017 at 11:48am   7 Most recent comment from [deleted]:Hi Haryadi,The problem is happening because you haven't increased your PHP limits yet. You can see that on this video that i made for you to understand it better http://drops.laborator.co/VlTnPlease ... Peter1C visual composer stopped?Closed   Kalium 3   Updated March 29, 2017 at 11:30am   2 Most recent comment from [deleted]:Hi Peter1C,Have you checked if you have activated this plugin on the plugins section please?Can you please share your Wordpress credentials here, because I need to login to your site and test this is ... damirhm 1-Click Demo Content Installer - ArchitectureClosed   Kalium 3   Updated March 29, 2017 at 11:28am   2 Most recent comment from [deleted]:Hi damirhm, Your problem is related with the low PHP limits of your server. Please read this article Minimum PHP requirement for more info.After you increase those limits and your PHP version i'm s ... c_timmy SecurityClosed   Aurum   Updated March 29, 2017 at 11:17am   2 Most recent comment from Laborator:Hi c_timmy,I am sorry to hear that your site has been hacked, usually the most common issues with a WordPress are:Using too many plugins and not updating the existing plugins, try to use less plugins ... seduco1 Product page variationsClosed   Oxygen   Updated March 29, 2017 at 11:06am   6 Most recent comment from Laborator:Couldn't understand what you said. You have the look as you wanted firstly, and I checked it on mobile too it looks good.If you're looking for professional help in this matter, there's always someone ... Fdiascruz LicenseClosed   Kalium 3   Updated March 29, 2017 at 11:00am   2 Most recent comment from [deleted]:Hi Fdiascruz,Localhost is allowed, as i have mentioned this on my previous ticket too. If you need detailed explanation you can read this article Theme licenses and activation. Long Tran Equal sized thumbnails portfolio layoutClosed   Kalium 3   Updated March 29, 2017 at 10:32am   6 Most recent comment from Laborator:You're welcome LongIf you like our theme or the service, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this li ... DUDdesign LayerSlider plugin not updatingClosed   Kalium 3   Updated March 28, 2017 at 7:31pm   4 Most recent comment from [deleted]:I'm glad to hear that your problem is resolved now :) P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't ... urbanw WPML menuClosed   Kalium 3   Updated March 28, 2017 at 2:27pm   4 Most recent comment from Laborator:Glad to hear you managed to find out how to remove the other underline peisaiheng Modification to layoutClosed   Kalium 3   Updated March 28, 2017 at 1:32pm   2 Most recent comment from Laborator:Hi peisaiheng,To hide it from the blog page, add this CSS to your Custom CSS area: .blog-holder .box-holder .post-info .details .category { display: none; } You can hide the categories from t ...