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Public Tickets

JohnAnene Visual composer issuesClosed   Aurum   Updated April 13, 2017 at 6:28am   2 Most recent comment from [deleted]:Hi John,That was happening because the options where turned off on your Visual Composer settings, i just enabled them and you can now use Visual Composer without any problem on your site again.P.S: P ... peter Kalium Freelance demoClosed   Kalium 3   Updated April 12, 2017 at 4:43pm   2 Most recent comment from [deleted]:Hi peter You have to go through some steps so it would available for you. Please read the article how to activate the license of your theme. After you complete the step above demo content installa ... Trent Woocommerce 3.0Closed   Oxygen   Updated April 12, 2017 at 12:00pm   2 Most recent comment from [deleted]:Hi Trent, We don't have an exact ETA for the next update but we will update Oxygen to support WooCommerce 3.0.x soon. We have started to work o Kalium update to support this version of the plugin fi ... estebandap Product page - remove Additional informationClosed   Kalium 3   Updated April 12, 2017 at 10:52am   4 Most recent comment from [deleted]:Hi estebandap,Sorry but this option is not available on WooCommerce. You can ask this question directly to WooCommercer support and maybe they can send you a code snippet or recommend you any plugin ... primarygroup Error in size o columnsClosed   Aurum   Updated April 12, 2017 at 8:54am   8 Most recent comment from [deleted]:Hi primarygroup,Hmm I'm not sure why this is happening, this is the first time i see this. Maybe because of the downgrade of WooCommerce.Plugin is installed and active but maybe those plugins work an ... pradeep kodikara layer sliderClosed   Kalium 3   Updated April 12, 2017 at 8:30am   2 Most recent comment from [deleted]:Hi there,Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update t ... lisbethborda Logo responsiveClosed   Aurum   Updated April 12, 2017 at 8:27am   2 Most recent comment from [deleted]:Hi Lis,I think that you solved this problem because the logo is appearing find when i visit your site from mobile device: (view on new page) Per Claussen the events calendar pluginClosed   Kalium 3   Updated April 12, 2017 at 8:04am   2 Most recent comment from Laborator:Hi Per Claussen,Currently our theme does not support the Events Calendar officially, we have never tested it if it works but it is a big plugin and we will need to check every part of it since it's a ... CSimpson90 Auto TypeClosed   Kalium 3   Updated April 12, 2017 at 8:00am   12 Most recent comment from Laborator:Hi there,The issue has been fixed, you can see it in our changelog for Kalium theme where we write all the work timeline of Kalium through updates and releases. Regarding the other issue, it would be ... Jannik German language on English pageClosed   Kalium 3   Updated April 12, 2017 at 7:51am   2 Most recent comment from [deleted]:Hi Jannik,You just need to go to your Wordpress site > Settings > General and change your language to English. Kateotte Heart/like buttonClosed   Kalium 3   Updated April 12, 2017 at 7:45am   2 Most recent comment from Laborator:Hi Kateotte,If you want to disable the Like functionality completely then you can do that through the Theme Options > Portfolio Settings but if you want to hide it just in the portfolio item pages th ... ruben wysihtml5Closed   Neon   Updated April 12, 2017 at 7:30am   4 Most recent comment from [deleted]:Hi Ruben,Yes that is just fine. That code was to explain how this works.I am glad that it worked for you. Have a great day there remyalexander88 Parallax Video MobileClosed   Kalium 3   Updated April 12, 2017 at 7:27am   2 Most recent comment from [deleted]:Hi Remy,I am not sure what issue is on Paralax Video Backgrounds on Mobile?We primarily use Visual Composer to show rows with videos and I think the issue might be related to Visual Composer at this p ... Michal Deactivate category link in portfolioClosed   Kalium 3   Updated April 11, 2017 at 12:59pm   11 Most recent comment from Michal:I'm sorry to say Ylli but it doesn't work either. Well, I guess it's time we live it. Thanks a lot for your effort! Babsi Theme Options /PHP VersionClosed   Kalium 3   Updated April 11, 2017 at 7:47am   2 Most recent comment from Laborator:Hi Babsi, As you can see from our server requirements, Kalium is compatible with PHP 5.6 or newer versions of PHP.  I couldn't understand what you mean with the rectangle on the background, as in ...