Public Tickets
kswebdesign
change color of sticky header logo textClosed
Kalium 3
Updated April 6, 2017 at 9:03am
2
Most recent comment from [deleted]:Hi Karin,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time thoughCan you please add the cod ...
Kirstine
problems updating theme and visual composerClosed
Kalium 3
Updated April 6, 2017 at 7:18am
6
Most recent comment from [deleted]:Hi Kirstine,Sorry for the delay of the response, that happened because Ticksy (website that powers our support) was not working for 15 hours.I just fixed your problem now you can update your theme wi ...
mgritsch
Chrome/Firefox Bugs in Abut/ContactClosed
Kalium 3
Updated April 6, 2017 at 9:34am
2
Most recent comment from mgritsch:never mind I found it. for everybody else if you're facing the same problem go to row options and don't turn on equal hight or another content position than default. I got another question, is it pos ...
javiereced
Add New (image) - Not Working anymoreClosed
Kalium 3
Updated April 4, 2017 at 7:03pm
2
Most recent comment from [deleted]:Hi javierecedCan you please consider sharing the WP Credentials.To include your credentials click Insert Credentials button in editor toolbar. (See how).Thank you.
meltedhouse
Product Overlays and TitlesClosed
Oxygen
Updated April 4, 2017 at 12:09pm
9
Most recent comment from meltedhouse:Fantastic Art,Thank you very much. Great Support. I'll add a 5* review to Envato Market.You can go ahead and close this ticket. Have a good day. Brian
galleon10
inquiry for shipping based on weight and cityClosed
Oxygen
Updated April 4, 2017 at 11:19am
2
Most recent comment from [deleted]:Hi galleon10,Hmm I don't think if this is possible by WooCommerce directly but maybe there is any plugin that does this job, for example WooCommerce Weight Based Shipping or any other.For more infor ...
thebokonist
Theme support for embedded youtube and gallery post typesClosed
Kalium 3
Updated April 4, 2017 at 10:55am
4
Most recent comment from [deleted]:Hi Liz,
1— That happened because you used a code like this:
[embed]https://youtu.be/R2vSxYMMlnU[/embed]
You just need to add the youtube link there without the embed shortcode. Example:
http ...
adamnfisher
Full Screen Video IssueClosed
Kalium 3
Updated April 4, 2017 at 10:41am
15
Most recent comment from Laborator:Hi adamnfisher,I don't want to get away from responsibilities and take you from a support center to another, but since we've found out where the problem is (Cost Calculator conflicting with Revolutio ...
maiaeli
"Read More" buttonClosed
Kalium 3
Updated April 4, 2017 at 12:12am
3
Most recent comment from maiaeli:Hi Art,Well, I guess I'm happy it's being considered. It is a pretty common trend recently to have that button as a décor element in your theme. I hope you guys get the time to implement it for Kaliu ...
marcusnybergen
Find/Change text on page "We are a multi functional agency, we love good things and great design. "-textClosed
Kalium 3
Updated April 3, 2017 at 6:33pm
2
Most recent comment from [deleted]:Hi marcusnybergenYou can find the location to edit on Widgets area, for further information please read Footer Kalium articles. To be more specific read Footer Widget.Thank you.
Stephane
How can I translate my portfolio page title ?Closed
Kalium 3
Updated April 3, 2017 at 6:16pm
12
Most recent comment from [deleted]:Hi Stephane,After adding the following code in the end of functions.php file it fixed the problem:
// Fix portfolio homepage linkfunction portfolio_home_link_replacement( $args ) { $portfolio_page_id ...
numedia2013
MobileClosed
Kalium 3
Updated April 3, 2017 at 6:09pm
4
Most recent comment from [deleted]:Hi numedia2013I'm really glad that the solution worked and you can continue to work on your site now :)Will set this ticket as solved from here.Thank you
Erick Fernandez
Issue with pluginClosed
Neon
Updated April 3, 2017 at 5:54pm
4
Most recent comment from [deleted]:Hi Eric,Thats great that it worked for you!As for data manipulation for export I am not experienced on this because of the nature of my job on themeforest.After googling about popular libraries, it se ...
Meukk
Number of portofolio items on main pageClosed
Kalium 3
Updated April 3, 2017 at 4:54pm
6
Most recent comment from [deleted]:Hi Meukk,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance a ...
Michal
Erratic behaviour of masonry portfolioClosed
Kalium 3
Updated April 3, 2017 at 11:02am
3
Most recent comment from [deleted]:Hi Michal,
I'm glad to hear that :)
Will set this ticket as closed from here.