Public Tickets
stefanoprive
hide image nameClosed
Kalium 3
Updated May 22, 2024 at 11:31am
6
Most recent comment from Laborator:Happy to hear that, have a great day
joaoduartemorgado
Dropdown list category filteringClosed
Kalium 3
Updated May 20, 2024 at 8:06pm
2
Most recent comment from Laborator:Hi there,Unfortunately the filter only works the way as it is, it is not possible to use a dropdown as a filter. As a workaround you can use fewer categories and put other categories as subcategories.
joaoduartemorgado
Fixed Height GalleryClosed
Kalium 3
Updated May 20, 2024 at 8:04pm
6
Most recent comment from Laborator:You're welcomeIf you have a spare moment, I kindly request that you consider sharing your positive experience with us on G2. Your review would not only make our day but also help other potential ...
zacandzac
Child Theme Not Page CachingClosed
Kalium 3
Updated May 19, 2024 at 10:41am
2
Most recent comment from Laborator:Hi there,If the page changes and updates are not showing then that is a caching problem, in that case you will have to clear the cache and not cache it. Make sure you also do not have any extra server ...
steven_fan
DevexpressClosed
Xenon
Updated May 19, 2024 at 10:36am
2
Most recent comment from Laborator:Hi there,We have already noted that in the item page, if you scroll down you will notice this information banner:You can get a refund by submitting refund request to Envato support https://themeforest ...
stefanoprive
portfolio filterClosed
Kalium 3
Updated May 19, 2024 at 10:30am
2
Most recent comment from Laborator:Hi there,Sure, you can add the following CSS to Custom CSS of that page which is located in Parameters and Options:
.portfolio-title-holder {
justify-content: center !important;
}
ep
Search barClosed
Kalium 3
Updated May 16, 2024 at 1:28pm
6
Most recent comment from Laborator:Hi again,
By default, WordPress does not include product categories and tags in its search functionality. The standard search only covers product titles and descriptions. However, there are ways to ex ...
prunecollombet
pleine largeur (suite à la réponse au premier ticket)Closed
Kalium 3
Updated May 15, 2024 at 9:18pm
2
Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ...
Aurore Alifanti
WPBakery is not workingClosed
Kalium 3
Updated May 15, 2024 at 7:35am
6
Most recent comment from Laborator:Hi Aurore,
I just tested it on Safari:
(view large version)And as you can see it is working fine, please check the browser add-ons as it may be the reason why the editing is not working.
pooyan76
ElementorClosed
Kalium 3
Updated May 14, 2024 at 7:51am
2
Most recent comment from Laborator:Hi,
Our starter sites are currently made with WPBakery Page Builder, but Kalium works perfectly with Elementor too. We also have added this text to our item page:
Note: Kalium Prebuilt Websites a ...
DarkWels
lightboxClosed
Kalium 3
Updated May 14, 2024 at 7:49am
4
Most recent comment from Laborator:Hi again,The settings of lightbox portfolio type do not apply to images inside portfolio items as mentioned in my previous reply so could you please be more specific on what you want to put inside the ...
maurytravel
LogoClosed
Kalium 3
Updated May 14, 2024 at 7:46am
2
Most recent comment from Laborator:Hi there,We do not provide support for 3rd party plugins as that is out of the support scope, anyway to add a logo (image) you will need to add an image layer and then choose the image you want:https: ...
benkruse
Licence ProblemClosed
Kalium 3
Updated May 14, 2024 at 7:36am
7
Most recent comment from benkruse:Great! Thank you very much! :)
BlueFishDream
RTL PROBLEMSClosed
Kalium 3
Updated May 13, 2024 at 7:30am
2
Most recent comment from Laborator:Hi there,Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution. Please share your website login credentials so I can test this. ...
BlueFishDream
Problem with RTLClosed
Kalium 3
Updated May 10, 2024 at 7:48am
2
Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a ...