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Public Tickets

en-Ko galleryClosed   Kalium 3   Updated November 6, 2019 at 9:27am   16 Most recent comment from Laborator:If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. Pricing and timeline are always straightforward there a ... hanasferatu sticky header - site brand disappearsClosed   Kalium 3   Updated November 6, 2019 at 9:21am   2 Most recent comment from [deleted]:Hi hanasferatu, We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by on ... czonno SharingClosed   Kalium 3   Updated November 6, 2019 at 8:14am   5 Most recent comment from Laborator:Hi there,This is not a theme related issue, you can test this by changing the theme copying the URL of the post, paste it into the Facebook status area and you will notice that you have the same res ... shemesh DevExtreme missing Lib/ filderClosed   Xenon   Updated November 5, 2019 at 8:39am   2 Most recent comment from [deleted]:Hi shemesh, Sorry for the confusion, actually you don't need to buy the library, simply install it. We gave these steps for users to use the latest version of DEcharts: Here is the video that sho ... Alison Footer Social NetworksClosed   Kalium 3   Updated November 5, 2019 at 7:54am   6 Most recent comment from [deleted]:Hi Alison,1— Your problem was happening because of the "RaraTheme Companion" plugin. When I disable this plugin the problem is solved.2—  As for the top-bottom, it will show when you are logged ... Divik Caption problemClosed   Kalium 3   Updated November 5, 2019 at 7:46am   4 Most recent comment from Laborator:Hi Divik,Have you tried adding the titles to the other fields not only in the caption (alt and title fields) Juan Romero Install themeClosed   Kalium 3   Updated November 5, 2019 at 7:37am   4 Most recent comment from [deleted]:Hi Fernando, The "Installable Wordpress file only" is the Wordpress theme, and the other folders are not necessary for Wordpress installation. This ticket was created by another user and this is 1on1 ... selbeeel Mobile header spacing too largeClosed   Kalium 3   Updated November 5, 2019 at 7:29am   4 Most recent comment from [deleted]:Happy to hear thatHave a great day!Will set this ticket as solved from here. Fabien Photos of product variant in Gallery productClosed   Oxygen   Updated November 4, 2019 at 5:25pm   3 Most recent comment from Fabien:Hello,Oh, ok, it seemed to me that it was a settings related to the theme. Because the variations are already planned and I had an info from the wordpress forum, who confirmed this. shemesh how to add the template into MVC projectClosed   Xenon   Updated November 4, 2019 at 8:42am   2 Most recent comment from [deleted]:Hi shemesh,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.If you're looking for professional help in ... FieryStudios Full blog posts on home page?Closed   Kalium 3   Updated November 4, 2019 at 7:53am   2 Most recent comment from Laborator:Hi FieryStudios,Unfortunately that is not possible through the theme options, you can only use the post-excerpts. carbonomedia Infinite ScrollClosed   Aurum   Updated November 4, 2019 at 7:48am   6 Most recent comment from Laborator:You're welcome, have a great week! kholman Featured Image Size Not WorkingClosed   Kalium 3   Updated November 1, 2019 at 12:43pm   6 Most recent comment from [deleted]:Hi kholman,Sorry for the late response, our team was out of office for five days as you may have read the notice.I'm very happy to hear that you already resolved your problem and you are using t ... Kristof Pajonk Brand Logo not showing / Image URL corruptedClosed   Kalium 3   Updated November 1, 2019 at 11:32am   2 Most recent comment from [deleted]:Hi Kristof,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, an ... Strangefoxrecords Sub-siteClosed   Kalium 3   Updated November 1, 2019 at 11:15am   2 Most recent comment from [deleted]:Hi,Yes, that is possible if they both use pablolabeque.com. Read more in this article: Theme licenses and activation.Thanks!