Public Tickets
getonipartners
Revolution slider do not have dark overlayClosed
Kalium 3
Updated November 7, 2019 at 8:57am
4
Most recent comment from Laborator:Hi there,That is because you have added the image in the wrong area, instead of the background you have added it in the overlay shape, watch the video to see how I managed to fix it:https://d.pr/v/um ...
vincentkuyvenhoven1987
Safari Adobe FontsClosed
Kalium 3
Updated November 7, 2019 at 8:39am
2
Most recent comment from [deleted]:Hi Vincent,It seems that your font is not loading in any of the browsers but it is loading in your device because you have that font installed in that device.Please read this article carefully Adding ...
Nakeye1998
Theme Ajax Category Filter Spacing WongClosed
Kalium 3
Updated November 7, 2019 at 8:24am
2
Most recent comment from [deleted]:Hi Nakeye1998,Can you please share your Wordpress credentials because I need to login to your site and test your problem. Your information is safe here (private) in this thread.To include your crede ...
helenthegreengables
Font sizesClosed
Kalium 3
Updated November 7, 2019 at 8:11am
8
Most recent comment from Laborator:Happy to hear that, have a great day
en-Ko
galleryClosed
Kalium 3
Updated November 6, 2019 at 9:27am
16
Most recent comment from Laborator:If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. Pricing and timeline are always straightforward there a ...
hanasferatu
sticky header - site brand disappearsClosed
Kalium 3
Updated November 6, 2019 at 9:21am
2
Most recent comment from [deleted]:Hi hanasferatu,
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by on ...
czonno
SharingClosed
Kalium 3
Updated November 6, 2019 at 8:14am
5
Most recent comment from Laborator:Hi there,This is not a theme related issue, you can test this by changing the theme copying the URL of the post, paste it into the Facebook status area and you will notice that you have the same res ...
shemesh
DevExtreme missing Lib/ filderClosed
Xenon
Updated November 5, 2019 at 8:39am
2
Most recent comment from [deleted]:Hi shemesh,
Sorry for the confusion, actually you don't need to buy the library, simply install it. We gave these steps for users to use the latest version of DEcharts:
Here is the video that sho ...
Alison
Footer Social NetworksClosed
Kalium 3
Updated November 5, 2019 at 7:54am
6
Most recent comment from [deleted]:Hi Alison,1— Your problem was happening because of the "RaraTheme Companion" plugin. When I disable this plugin the problem is solved.2— As for the top-bottom, it will show when you are logged ...
Divik
Caption problemClosed
Kalium 3
Updated November 5, 2019 at 7:46am
4
Most recent comment from Laborator:Hi Divik,Have you tried adding the titles to the other fields not only in the caption (alt and title fields)
Juan Romero
Install themeClosed
Kalium 3
Updated November 5, 2019 at 7:37am
4
Most recent comment from [deleted]:Hi Fernando,
The "Installable Wordpress file only" is the Wordpress theme, and the other folders are not necessary for Wordpress installation.
This ticket was created by another user and this is 1on1 ...
selbeeel
Mobile header spacing too largeClosed
Kalium 3
Updated November 5, 2019 at 7:29am
4
Most recent comment from [deleted]:Happy to hear thatHave a great day!Will set this ticket as solved from here.
Fabien
Photos of product variant in Gallery productClosed
Oxygen
Updated November 4, 2019 at 5:25pm
3
Most recent comment from Fabien:Hello,Oh, ok, it seemed to me that it was a settings related to the theme. Because the variations are already planned and I had an info from the wordpress forum, who confirmed this.
shemesh
how to add the template into MVC projectClosed
Xenon
Updated November 4, 2019 at 8:42am
2
Most recent comment from [deleted]:Hi shemesh,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.If you're looking for professional help in ...
FieryStudios
Full blog posts on home page?Closed
Kalium 3
Updated November 4, 2019 at 7:53am
2
Most recent comment from Laborator:Hi FieryStudios,Unfortunately that is not possible through the theme options, you can only use the post-excerpts.