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Public Tickets

Anna "Read more" link - Portfolio itemsClosed   Kalium 3   Updated November 22, 2019 at 10:39am   8 Most recent comment from [deleted]:I'm very happy to hear that I wish you have an amazing weekend! P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. ... Alexander Bischof Use OSM - OpenStreetMap instead of Google MapsClosed   Kalium 3   Updated November 22, 2019 at 10:37am   2 Most recent comment from [deleted]:Hi Alexander,Maybe this plugin can help you OSM – OpenStreetMap. Maybe you have other great plugins for OSM byt I found that first.Have a nice weekend! Lasha Brown cropping columned portfolio imagesClosed   Kalium 3   Updated November 21, 2019 at 9:32am   2 Most recent comment from [deleted]:Hi Lasha Brown, If you want to show cropped images then I need to know the primary dimensions of images so the thumbnails will be cropped. For example you can add this code to cut portfolio images in ... gigatraining MenuClosed   Kalium 3   Updated November 21, 2019 at 8:53am   4 Most recent comment from Laborator:Hi there,I can give you a code for the header background color as there is not any option to do that from the theme options.Regarding the slider, that is not a theme related question but please check ... Monique Jacquet Button with linkClosed   Kalium 3   Updated November 20, 2019 at 9:00am   4 Most recent comment from [deleted]:Hi Monique, That documentation link that you send to me is for another theme Krypton, and you are using Kalium theme. In Kalium theme you have two WPBakery Page Builder elements to add buttons: (view ... Marilu de Bies Grey bubblesClosed   Kalium 3   Updated November 20, 2019 at 8:47am   2 Most recent comment from Laborator:Hi Marilu,These icons are not coming from the theme but from this plugin BM PageBuilder which I have disabled them so you can see where the problem is coming from.  mustafaljuboori New portfolio itemClosed   Kalium 3   Updated November 19, 2019 at 1:02pm   8 Most recent comment from Laborator:You're welcome Mustafa, have a great day masterworksdesign Site Crash mobileClosed   Kalium 3   Updated November 19, 2019 at 8:35am   12 Most recent comment from [deleted]:Hi,I can see that you have removed the slider now and the Slider Revolution completely, so I will postpone creating the ticket in their support.As for the same error, that is happening because of any ... Marilu de Bies Portfolio CatergoiesClosed   Kalium 3   Updated November 18, 2019 at 1:54pm   3 Most recent comment from [deleted]:Hi Marilu, Happy to hear that P.S: You are using an old version of our theme 2.9.2, the latest version for the moment is 2.9.4 (read release notes), please update your theme first and then the prem ... ynskdemir About FontsClosed   Oxygen   Updated November 18, 2019 at 8:30am   2 Most recent comment from Laborator:Hi there,The font that is included in the theme does not have a 500 font weight, it has the same result 400 and 500. ynskdemir About DropdownClosed   Oxygen   Updated November 18, 2019 at 7:44am   6 Most recent comment from [deleted]:Happy to hear that it worked Will set this ticket as solved from here. selcuk0652 Portfolio ProblemClosed   Kalium 3   Updated November 18, 2019 at 7:44am   2 Most recent comment from [deleted]:Hi selcuk0652,Please read this article first "Why some of my Portfolio items are not showing" to see why this can happen.If you still have problems, please share your Wordpress credentials because ... mikegettier Instagram, Categories, SliderClosed   Kalium 3   Updated November 18, 2019 at 7:19am   4 Most recent comment from [deleted]:Hi mikegettier,Happy to hear thatAs for the other questions, I can see that you have created another ticket with the same questions so I will reply you in that ticket very soon.Thanks! Swisstory Coming Soon Mode not the same on Mobile as Main SiteClosed   Kalium 3   Updated November 15, 2019 at 8:37am   9 Most recent comment from [deleted]:Hi Swisstory,You have multiple problems because you have installed more that one demo-content as I wrote and also those demo-contents that you have installed are not installed entirely because your s ... Artgineering Page editing interfaceClosed   Kalium 3   Updated November 15, 2019 at 8:14am   2 Most recent comment from Laborator:Hi there,Go to Appearance > Install Plugins and install and activate the WPBakery Page Builder and then again go to Plugins and search for Classic Editor and then install it.