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Public Tickets

MAGDALENE KOURTI Viewport not set - Mobile UsabilityClosed   Kalium 3   Updated October 21, 2019 at 1:09pm   3 Most recent comment from MAGDALENE KOURTI:Thank you, I will deactivate all the plugins I had added ;) Lula Rocha Upgrade errorClosed   Kalium 3   Updated October 21, 2019 at 12:11pm   5 Most recent comment from [deleted]:Hi Lula,Thank you very much!I wish you a great week ahead too johnson Ian theme installClosed   Kalium 3   Updated October 21, 2019 at 11:38am   2 Most recent comment from [deleted]:Hi johnsonian,It seems that you have installed the demo multiple times.Before you install the demo-content, please check if your PHP or/and MySQL versions are old in your server or if your PHP limit ... Manuel Comments Button PositionClosed   Kalium 3   Updated October 18, 2019 at 12:13pm   4 Most recent comment from [deleted]:Hi Manuel, I'm happy to hear that Have a  nice weekend. P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A h ... Carola Ploechinger Cut off images on mobileClosed   Kalium 3   Updated October 18, 2019 at 8:43am   9 Most recent comment from [deleted]:Hi Carola, You can use Layer Slider plugin if you want, I think that it is more lightweight than Slider Revolution. I wish you have an amazing weekend! Will set this ticket as closed from here. CigdemGD how to control multiple featured images?Closed   Aurum   Updated October 17, 2019 at 1:37pm   8 Most recent comment from [deleted]:Hi Çiğdem,I'm happy to hear that tooI wish you have an amazing day ahead!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Dow ... MAGDALENE KOURTI HomepageClosed   Kalium 3   Updated October 17, 2019 at 11:20am   5 Most recent comment from MAGDALENE KOURTI:Sorry just found the answer in documentation, "With Kalium  you will get a free copy of WPBakery Page Builder, this copy does not include support for the plugin, auto-plugin updates and Templates Lib ... zmoker HeaderClosed   Aurum   Updated October 17, 2019 at 7:28am   2 Most recent comment from [deleted]:Hi zmoker, That is not possible in the Theme Options but if you want to hide header then you can add the code below to your Custom CSS area: header.site-header {     display: none; } Have a nice ... planet99 Password meter overlap with password fieldClosed   Kalium 3   Updated October 16, 2019 at 10:39am   6 Most recent comment from [deleted]:Hi planet99,I'm happy to hear that, I would like to thank you very much for reporting this problem tooP.S: If you like the theme, it would help us a lot if you could give us a five-star rating o ... ehgraphicdesign Creating templatesClosed   Kalium 3   Updated October 16, 2019 at 8:17am   2 Most recent comment from Laborator:Hi Elisabeth,Using WPBakery Page Builder you can create and use templates, here is a video tutorial where you can see how to set up templates in your site. Khera123 PluginsClosed   Aurum   Updated October 16, 2019 at 7:40am   2 Most recent comment from [deleted]:Hi Khera123,I can see that you are already using Layer Slider plugin. The latest version for the moment is 3.4.10, if you are using an old version of Aurum please update your theme first and then th ... Swisstory Cant see how to use "Weathy" Landing page or other themes within the Kalium i purchasedClosed   Kalium 3   Updated October 16, 2019 at 6:48am   2 Most recent comment from Laborator:Hi there,In our documentation we have explained how to activate the theme and import any of the demo content packages.  lilleyr Sale BadgeClosed   Oxygen   Updated October 15, 2019 at 8:03am   15 Most recent comment from [deleted]:I haven't changed anything in your site. If your problem is solved then I'm happy and  I will mark this ticket as solved from here pivotpointinc Social icons on product pagesClosed   Kalium 3   Updated October 14, 2019 at 1:09pm   4 Most recent comment from [deleted]:I'm happy that your problem is now solvedHave a nice day!Will set this ticket as solved from here. Alex Adjusting padding/marginClosed   Kalium 3   Updated October 14, 2019 at 10:41am   2 Most recent comment from [deleted]:Hi Alex,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease add t ...