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Public Tickets

planet99 Password meter overlap with password fieldClosed   Kalium 3   Updated October 16, 2019 at 10:39am   6 Most recent comment from [deleted]:Hi planet99,I'm happy to hear that, I would like to thank you very much for reporting this problem tooP.S: If you like the theme, it would help us a lot if you could give us a five-star rating o ... ehgraphicdesign Creating templatesClosed   Kalium 3   Updated October 16, 2019 at 8:17am   2 Most recent comment from Laborator:Hi Elisabeth,Using WPBakery Page Builder you can create and use templates, here is a video tutorial where you can see how to set up templates in your site. Khera123 PluginsClosed   Aurum   Updated October 16, 2019 at 7:40am   2 Most recent comment from [deleted]:Hi Khera123,I can see that you are already using Layer Slider plugin. The latest version for the moment is 3.4.10, if you are using an old version of Aurum please update your theme first and then th ... Swisstory Cant see how to use "Weathy" Landing page or other themes within the Kalium i purchasedClosed   Kalium 3   Updated October 16, 2019 at 6:48am   2 Most recent comment from Laborator:Hi there,In our documentation we have explained how to activate the theme and import any of the demo content packages.  lilleyr Sale BadgeClosed   Oxygen   Updated October 15, 2019 at 8:03am   15 Most recent comment from [deleted]:I haven't changed anything in your site. If your problem is solved then I'm happy and  I will mark this ticket as solved from here pivotpointinc Social icons on product pagesClosed   Kalium 3   Updated October 14, 2019 at 1:09pm   4 Most recent comment from [deleted]:I'm happy that your problem is now solvedHave a nice day!Will set this ticket as solved from here. Alex Adjusting padding/marginClosed   Kalium 3   Updated October 14, 2019 at 10:41am   2 Most recent comment from [deleted]:Hi Alex,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease add t ... gmmp access to HTMLClosed   Kalium 3   Updated October 14, 2019 at 10:08am   6 Most recent comment from [deleted]:Happy to hear thatAs for your last question, yes that is possible but please make sure to upload .gif image that are not bigger than 200-300kb.Have a nice day! glambrou portofolio settingsClosed   Kalium 3   Updated October 14, 2019 at 8:23am   2 Most recent comment from [deleted]:Hi glambrou,I can't replicate a problem like this. You an see titles once you press the project area while scrolling (see video).Thanks! MotherCake Change contact form error messageClosed   Kalium 3   Updated October 14, 2019 at 7:20am   4 Most recent comment from Laborator:Hi MotherCake,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credent ... mitchoz Problem with min.min.jsClosed   Kalium 3   Updated October 14, 2019 at 7:02am   4 Most recent comment from [deleted]:Happy to hear that this question is already resolved. I wish you an amazing week aheadYou are using an old version of our theme 2.9.1, the latest version for the moment is 2.9.2 (read release notes ... ep Video upload adviceClosed   Kalium 3   Updated October 11, 2019 at 11:27am   3 Most recent comment from ep:Ok. Thank you Ylli! Daan Pagination Infinite scroll - sorting orderClosed   Kalium 3   Updated October 11, 2019 at 8:51am   6 Most recent comment from [deleted]:Hi Daan,I have tested the sorting for about an hour but was unable to find the reason why this happens, the query is properly sent to server but the output is different! If you want to keep the order ... MichalBuchtaFotograf upload pictures problemClosed   Kalium 3   Updated October 11, 2019 at 7:57am   4 Most recent comment from [deleted]:Hi Michal,Your problem is 100% server related, I explained the problem in this video: https://d.pr/v/NHJ5rNYour service provider is being lazy trying to blame someone else but this is clearly a serve ... mstrhans Order By on Portfolio Settings on PageClosed   Kalium 3   Updated October 10, 2019 at 10:27am   5 Most recent comment from mstrhans:Thank you, i knew it would have to be something of that kind..