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Public Tickets

Leandro Silva Hide PricesClosed   Aurum   Updated July 21, 2016 at 12:01pm   6 Most recent comment from [deleted]:Hi Leandro, You should have told me that you have played with CSS on the theme. I just lost about 30 minutes trying to find what was the problem, and finally i saw that the code that you added o ... Allen WooCommerce 2.6.3Closed   Aurum   Updated July 21, 2016 at 11:51am   3 Most recent comment from Allen:thanks Anni Contact form button doesn't work on mobileClosed   Aurum   Updated July 21, 2016 at 11:48am   4 Most recent comment from [deleted]:Hi Anni,We will fix this problem on the next version of Aurum, and then you can remove that code from Custom CSS :)P.S: If you like our theme, it would help us a lot if you could give us five star ... Nigel Change site logo URLClosed   Aurum   Updated July 21, 2016 at 11:48am   8 Most recent comment from Laborator:Hi Nigel,Then better use the Child Theme and your changes will not be lost on every new update. Elmar Hero BannerClosed   Aurum   Updated July 21, 2016 at 11:36am   6 Most recent comment from Laborator:Hi Elmar,Unfortunately we don't have any documentation on that, for the video slider we have used the LayerSlider. Luciana Product and description not matchingClosed   Aurum   Updated July 20, 2016 at 5:13pm   2 Most recent comment from [deleted]:Hi Luciana,It is weird how that happens.Recently we have had similar requests for the same bug so we did changed a file and it fixed the issue, so here is the same fix for you:Download this file and r ... Elmar Navigation become white (invisible)Closed   Aurum   Updated July 20, 2016 at 4:41pm   8 Most recent comment from [deleted]:Great to hear that this worked for you!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ... Donna Kroll Variable Cart IssueClosed   Aurum   Updated July 20, 2016 at 12:05pm   9 Most recent comment from [deleted]:Hi Donna,I'm afraid that i can't help you there, if you create a live site sometime, please send us your URL and your Wordpress credentials and we will take a look.Or if you are in a hurry, maybe you ... Ivan InstallationClosed   Aurum   Updated July 20, 2016 at 11:35am   4 Most recent comment from Laborator:Hi Ivan,Glad to hear that you finally managed to fix it :) Husame KILICKAYA Contact FormClosed   Aurum   Updated July 20, 2016 at 11:28am   4 Most recent comment from Laborator:Hi Husame,You said to disable so what I did was to disable clicking on it and make it less visible, now instead of that code which you should remove, paste the code below: .contact-page .col-lg-7 { ... Jesper Meijering Autoselect shipping methodClosed   Aurum   Updated July 20, 2016 at 11:25am   4 Most recent comment from Laborator:Hi Jesper,Glad to hear that you managed to fix it, and thanks for sharing the fix with us :) Husame KILICKAYA broken Fonts on mobileClosed   Aurum   Updated July 20, 2016 at 11:16am   4 Most recent comment from [deleted]:Hi Husame, I am glad that it worked for you. Cheers Anthony Thompson LayerSliderClosed   Aurum   Updated July 19, 2016 at 5:35pm   2 Most recent comment from [deleted]:Hi Anthony,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when y ... Loredana How do I add new fields in the chekout page?Closed   Aurum   Updated July 19, 2016 at 5:28pm   2 Most recent comment from [deleted]:Hi Loredana,We don't think that WooCommerce offer any kind of this functionality, but maybe you can contact them directly and i'm sure that they will send you the best answer possible. David Coates Demo content not installingClosed   Aurum   Updated July 19, 2016 at 4:58pm   2 Most recent comment from [deleted]:Have you tried to install the demo content please? What error you received, can you please try to be very specific about the question and explain it more to us, in this way we can easily understand yo ...