Public Tickets
camilo
installation problemClosed
Aurum
Updated July 25, 2016 at 12:01pm
4
Most recent comment from Laborator:Hi Camilo,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180memory_limit 128Mpost_max_size 64Mupload_max_filesize 64Mmax_inpu ...
Oscar
demo contentClosed
Aurum
Updated July 25, 2016 at 11:56am
2
Most recent comment from Laborator:Hi Oscar,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180memory_limit 128Mpost_max_size 64Mupload_max_filesize 64Mmax_input ...
Teresa
Mobile site not working after updateClosed
Aurum
Updated July 22, 2016 at 8:45pm
18
Most recent comment from Teresa:Never mind. I used FileZilla. Mobile site seems to be working now. Thanks!
nicolas d
Faulty SetupClosed
Aurum
Updated July 22, 2016 at 12:32pm
9
Most recent comment from [deleted]:Here is just to remember the previous password:
*LEn)tMyp0gSwjg%gh
This is private reply so its not visible to others.
Eric
Google Map not working on Contact PageClosed
Aurum
Updated July 21, 2016 at 1:49pm
12
Most recent comment from [deleted]:Hi Eric,Please make sure you have created the correct API key, because I set my own Google Map API key and it turned to work. Check your contact page, and also in theme options its our Gmaps API key, ...
Elmar
Variation image - zoom doesn't workClosed
Aurum
Updated July 21, 2016 at 1:09pm
2
Most recent comment from [deleted]:Hi Elmar,Download this file and replace it in this directory (of the theme): /assets/jsIf you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to ...
Zach
Product Name RepeatsClosed
Aurum
Updated July 21, 2016 at 12:18pm
8
Most recent comment from [deleted]:Great to hear that buddy!
Raimonda
ChoosesClosed
Aurum
Updated July 21, 2016 at 12:02pm
2
Most recent comment from Laborator:Hi Raimonda,These are called Variable Products, please take some time to read this: https://docs.woocommerce.com/document/variable-product/ to learn more about the variable products and how to add th ...
Leandro Silva
Hide PricesClosed
Aurum
Updated July 21, 2016 at 12:01pm
6
Most recent comment from [deleted]:Hi Leandro,
You should have told me that you have played with CSS on the theme. I just lost about 30 minutes trying to find what was the problem, and finally i saw that the code that you added o ...
Allen
WooCommerce 2.6.3Closed
Aurum
Updated July 21, 2016 at 11:51am
3
Most recent comment from Allen:thanks
Anni
Contact form button doesn't work on mobileClosed
Aurum
Updated July 21, 2016 at 11:48am
4
Most recent comment from [deleted]:Hi Anni,We will fix this problem on the next version of Aurum, and then you can remove that code from Custom CSS :)P.S: If you like our theme, it would help us a lot if you could give us five star ...
Nigel
Change site logo URLClosed
Aurum
Updated July 21, 2016 at 11:48am
8
Most recent comment from Laborator:Hi Nigel,Then better use the Child Theme and your changes will not be lost on every new update.
Elmar
Hero BannerClosed
Aurum
Updated July 21, 2016 at 11:36am
6
Most recent comment from Laborator:Hi Elmar,Unfortunately we don't have any documentation on that, for the video slider we have used the LayerSlider.
Luciana
Product and description not matchingClosed
Aurum
Updated July 20, 2016 at 5:13pm
2
Most recent comment from [deleted]:Hi Luciana,It is weird how that happens.Recently we have had similar requests for the same bug so we did changed a file and it fixed the issue, so here is the same fix for you:Download this file and r ...
Elmar
Navigation become white (invisible)Closed
Aurum
Updated July 20, 2016 at 4:41pm
8
Most recent comment from [deleted]:Great to hear that this worked for you!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ...