Public Tickets
Tilen
Meta tagsClosed
Aurum
Updated July 25, 2016 at 12:36pm
2
Most recent comment from Laborator:Hi Tilen,Go to Appearance > Editor and edit the functions.php file, add the following code at the end of this file:
remove_action( 'wp_head', 'aurum_wp_head_open_graph_meta', 5 );
Oscar
layerslider wpClosed
Aurum
Updated July 25, 2016 at 12:19pm
2
Most recent comment from [deleted]:Hi Oscar,
Sorry for the late response but we don't work on weekends.
Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer an ...
Vanessa
fancy product designer clashClosed
Aurum
Updated July 25, 2016 at 12:18pm
12
Most recent comment from [deleted]:Hi Vanessa,It is all right, you don't need to worry about the update because the CSS will be not removed. Only you need to remove the files in single-product/ folder that I have mentioned in the beg ...
camilo
installation problemClosed
Aurum
Updated July 25, 2016 at 12:01pm
4
Most recent comment from Laborator:Hi Camilo,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180memory_limit 128Mpost_max_size 64Mupload_max_filesize 64Mmax_inpu ...
Oscar
demo contentClosed
Aurum
Updated July 25, 2016 at 11:56am
2
Most recent comment from Laborator:Hi Oscar,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180memory_limit 128Mpost_max_size 64Mupload_max_filesize 64Mmax_input ...
Teresa
Mobile site not working after updateClosed
Aurum
Updated July 22, 2016 at 8:45pm
18
Most recent comment from Teresa:Never mind. I used FileZilla. Mobile site seems to be working now. Thanks!
nicolas d
Faulty SetupClosed
Aurum
Updated July 22, 2016 at 12:32pm
9
Most recent comment from [deleted]:Here is just to remember the previous password:
*LEn)tMyp0gSwjg%gh
This is private reply so its not visible to others.
Eric
Google Map not working on Contact PageClosed
Aurum
Updated July 21, 2016 at 1:49pm
12
Most recent comment from [deleted]:Hi Eric,Please make sure you have created the correct API key, because I set my own Google Map API key and it turned to work. Check your contact page, and also in theme options its our Gmaps API key, ...
Elmar
Variation image - zoom doesn't workClosed
Aurum
Updated July 21, 2016 at 1:09pm
2
Most recent comment from [deleted]:Hi Elmar,Download this file and replace it in this directory (of the theme): /assets/jsIf you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to ...
Zach
Product Name RepeatsClosed
Aurum
Updated July 21, 2016 at 12:18pm
8
Most recent comment from [deleted]:Great to hear that buddy!
Raimonda
ChoosesClosed
Aurum
Updated July 21, 2016 at 12:02pm
2
Most recent comment from Laborator:Hi Raimonda,These are called Variable Products, please take some time to read this: https://docs.woocommerce.com/document/variable-product/ to learn more about the variable products and how to add th ...
Leandro Silva
Hide PricesClosed
Aurum
Updated July 21, 2016 at 12:01pm
6
Most recent comment from [deleted]:Hi Leandro,
You should have told me that you have played with CSS on the theme. I just lost about 30 minutes trying to find what was the problem, and finally i saw that the code that you added o ...
Allen
WooCommerce 2.6.3Closed
Aurum
Updated July 21, 2016 at 11:51am
3
Most recent comment from Allen:thanks
Anni
Contact form button doesn't work on mobileClosed
Aurum
Updated July 21, 2016 at 11:48am
4
Most recent comment from [deleted]:Hi Anni,We will fix this problem on the next version of Aurum, and then you can remove that code from Custom CSS :)P.S: If you like our theme, it would help us a lot if you could give us five star ...
Nigel
Change site logo URLClosed
Aurum
Updated July 21, 2016 at 11:48am
8
Most recent comment from Laborator:Hi Nigel,Then better use the Child Theme and your changes will not be lost on every new update.