Public Tickets
Taiwo
supportClosed
Aurum
Updated August 16, 2016 at 11:47am
2
Most recent comment from [deleted]:As we have wrote on our item page:We would include the Uber Menu for free with our theme but we are not permitted to do this because they do not provide Extended Licenses, so you must purchase it sepa ...
Zainal
Calculate ShippingClosed
Aurum
Updated August 16, 2016 at 11:45am
2
Most recent comment from [deleted]:Hi Zainal,Actually, shipping rules are set in WooCommerce > Settings > ShippingIt doesn't matter whether if user uses "Calculate Shipping" form, it will automatically validate the selected (shipping ...
Gigi
The Book Store/BookShopClosed
Aurum
Updated August 16, 2016 at 11:44am
4
Most recent comment from Laborator:Hi Gigi,Glad to hear that you finally managed to fix it :)
Jennifer
envato toolkitClosed
Aurum
Updated August 16, 2016 at 11:20am
4
Most recent comment from [deleted]:Hi Jennifer,Can you please just refresh that page or try again, i'm sure that it will work. This plugin is on beta phase but it works very good.
Zainal
Icon's linksClosed
Aurum
Updated August 16, 2016 at 11:06am
4
Most recent comment from Laborator:Hi Zainal,You can add a new item on the list by copying the code below, simply modify the path of the image and replace the # with the link you want to redirect to:
Mannix
Buy Button will appear when Product Photos are Hovered OnClosed
Aurum
Updated August 15, 2016 at 11:34am
4
Most recent comment from [deleted]:Hi Mannix,Can you please try this procedure with the Envato Market plugin?This is the procedure (view on new page)Please note that you need oAuth key on this plugin and not API key, but the plugin it ...
Sanjiv
Editing Shop PageClosed
Aurum
Updated August 15, 2016 at 11:19am
2
Most recent comment from [deleted]:Hi Sanjiv,When your Shop page is selected on the WooCommerce (view on new page)you can't edit that page with Visual Composer. WooCommerce automatically populates that page with your products.
Alex
Header TypeClosed
Aurum
Updated August 15, 2016 at 10:23am
4
Most recent comment from Laborator:Hi Alex,Okay then, as I told you in the reply above you will need to edit them in the Theme Styling.
Alex
Font-SizeClosed
Aurum
Updated August 15, 2016 at 10:17am
4
Most recent comment from [deleted]:Glad to hear that.
Sanjiv
updating cssClosed
Aurum
Updated August 12, 2016 at 1:08pm
2
Most recent comment from [deleted]:Hi Sanjiv,
1— What file are you trying to use please? Our theme files are minified, and those files are not meant to be edited by the users. You should add CSS only on the Custom CSS area of yo ...
Justin
Grid ErrorClosed
Aurum
Updated August 12, 2016 at 12:35pm
2
Most recent comment from [deleted]:Hi Justin,Can you be more specific about how this error is being generated?I've checked your backend and didn't noticed it. Probably there are steps that I should follow in order to generate this err ...
Justin
Product CategoriesClosed
Aurum
Updated August 12, 2016 at 12:10pm
2
Most recent comment from [deleted]:Hi Justin,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ...
Sören Wellhöfer
Installation failsClosed
Aurum
Updated August 11, 2016 at 2:37pm
6
Most recent comment from Sören Wellhöfer:Sorry, it works now, please close ticket :)
Alex
FB-Button and Englisch Version Closed
Aurum
Updated August 11, 2016 at 1:04pm
25
Most recent comment from [deleted]:Glad to hear that :)Ticket Closed.
Alex
Product Cover Pictures are cutted on the websiteClosed
Aurum
Updated August 11, 2016 at 1:00pm
5
Most recent comment from Alex:I see Art. Thats great, thanks.Best Regards,Alex