Public Tickets
Alex
Font-SizeClosed
Aurum
Updated August 15, 2016 at 10:17am
4
Most recent comment from [deleted]:Glad to hear that.
Sanjiv
updating cssClosed
Aurum
Updated August 12, 2016 at 1:08pm
2
Most recent comment from [deleted]:Hi Sanjiv,
1— What file are you trying to use please? Our theme files are minified, and those files are not meant to be edited by the users. You should add CSS only on the Custom CSS area of yo ...
Justin
Grid ErrorClosed
Aurum
Updated August 12, 2016 at 12:35pm
2
Most recent comment from [deleted]:Hi Justin,Can you be more specific about how this error is being generated?I've checked your backend and didn't noticed it. Probably there are steps that I should follow in order to generate this err ...
Justin
Product CategoriesClosed
Aurum
Updated August 12, 2016 at 12:10pm
2
Most recent comment from [deleted]:Hi Justin,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ...
Sören Wellhöfer
Installation failsClosed
Aurum
Updated August 11, 2016 at 2:37pm
6
Most recent comment from Sören Wellhöfer:Sorry, it works now, please close ticket :)
Alex
FB-Button and Englisch Version Closed
Aurum
Updated August 11, 2016 at 1:04pm
25
Most recent comment from [deleted]:Glad to hear that :)Ticket Closed.
Alex
Product Cover Pictures are cutted on the websiteClosed
Aurum
Updated August 11, 2016 at 1:00pm
5
Most recent comment from Alex:I see Art. Thats great, thanks.Best Regards,Alex
Alex
Menu and SliderClosed
Aurum
Updated August 11, 2016 at 12:59pm
4
Most recent comment from Alex:Thank you very much.Best Regards,Alex
Sachin
Still getting error on installClosed
Aurum
Updated August 11, 2016 at 11:59am
5
Most recent comment from Laborator:Hi Sachin,Can you please send us your FTP and WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private ...
galeriaf4
Category boxClosed
Aurum
Updated August 11, 2016 at 11:21am
7
Most recent comment from Laborator:Hi again,It didn't work because you have not set that option in the Theme Options > Shop Settings, I just set it to Second Image on Hover.
Zainal
Change Background ColourClosed
Aurum
Updated August 11, 2016 at 12:51am
2
Most recent comment from [deleted]:Hi Zainal,You can change you theme skin on the Theme Options (view large version)
Mannix
Sale TagClosed
Aurum
Updated August 11, 2016 at 12:49am
2
Most recent comment from [deleted]:Hi Mannix,
This is a very specific question for WooCommerce plugin, we would suggest you to contact WooCommerce support about this.
Anni
How to customise the customer emails?Closed
Aurum
Updated August 10, 2016 at 11:53pm
2
Most recent comment from [deleted]:Hi Anni,This is a very specific question that is related to WooCommerce. We would like to help you, but we don't know hot to reply your question on this ticket, so i would suggest you to contact WooC ...
Donna Kroll
Tooltip textClosed
Aurum
Updated August 10, 2016 at 11:25pm
7
Most recent comment from [deleted]:Hi Donna,I'm glad to hear that, you can create another ticket please.
Zainal
Text In Shipping PageClosed
Aurum
Updated August 10, 2016 at 5:15am
9
Most recent comment from Zainal:I'm sorry my mistake