Public Tickets
Elmar
Hero BannerClosed
Aurum
Updated July 21, 2016 at 11:36am
6
Most recent comment from Laborator:Hi Elmar,Unfortunately we don't have any documentation on that, for the video slider we have used the LayerSlider.
Luciana
Product and description not matchingClosed
Aurum
Updated July 20, 2016 at 5:13pm
2
Most recent comment from [deleted]:Hi Luciana,It is weird how that happens.Recently we have had similar requests for the same bug so we did changed a file and it fixed the issue, so here is the same fix for you:Download this file and r ...
Elmar
Navigation become white (invisible)Closed
Aurum
Updated July 20, 2016 at 4:41pm
8
Most recent comment from [deleted]:Great to hear that this worked for you!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ...
Donna Kroll
Variable Cart IssueClosed
Aurum
Updated July 20, 2016 at 12:05pm
9
Most recent comment from [deleted]:Hi Donna,I'm afraid that i can't help you there, if you create a live site sometime, please send us your URL and your Wordpress credentials and we will take a look.Or if you are in a hurry, maybe you ...
Ivan
InstallationClosed
Aurum
Updated July 20, 2016 at 11:35am
4
Most recent comment from Laborator:Hi Ivan,Glad to hear that you finally managed to fix it :)
Husame KILICKAYA
Contact FormClosed
Aurum
Updated July 20, 2016 at 11:28am
4
Most recent comment from Laborator:Hi Husame,You said to disable so what I did was to disable clicking on it and make it less visible, now instead of that code which you should remove, paste the code below:
.contact-page .col-lg-7 {
...
Jesper Meijering
Autoselect shipping methodClosed
Aurum
Updated July 20, 2016 at 11:25am
4
Most recent comment from Laborator:Hi Jesper,Glad to hear that you managed to fix it, and thanks for sharing the fix with us :)
Husame KILICKAYA
broken Fonts on mobileClosed
Aurum
Updated July 20, 2016 at 11:16am
4
Most recent comment from [deleted]:Hi Husame, I am glad that it worked for you. Cheers
Anthony Thompson
LayerSliderClosed
Aurum
Updated July 19, 2016 at 5:35pm
2
Most recent comment from [deleted]:Hi Anthony,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when y ...
Loredana
How do I add new fields in the chekout page?Closed
Aurum
Updated July 19, 2016 at 5:28pm
2
Most recent comment from [deleted]:Hi Loredana,We don't think that WooCommerce offer any kind of this functionality, but maybe you can contact them directly and i'm sure that they will send you the best answer possible.
David Coates
Demo content not installingClosed
Aurum
Updated July 19, 2016 at 4:58pm
2
Most recent comment from [deleted]:Have you tried to install the demo content please? What error you received, can you please try to be very specific about the question and explain it more to us, in this way we can easily understand yo ...
Tracey
file upload field in contact formClosed
Aurum
Updated July 19, 2016 at 4:45pm
6
Most recent comment from Laborator:Hi Tracey,Better contact the Contact Form 7 team they can give you a proper answer for this as we don't use it in our themes.
Luciana
Contact us button not working on phontClosed
Aurum
Updated July 19, 2016 at 2:28pm
2
Most recent comment from Laborator:Hi Luciana,Add the following CSS to your Custom CSS area:
.contact-page .contact-information {
clear: both !important;
}
Steve
css code to change ALL CAPSClosed
Aurum
Updated July 19, 2016 at 2:17pm
2
Most recent comment from Laborator:Hi Steve,Add the following CSS to the Custom CSS area to fix it:
.shop .shop_attributes td, .shop .shop_attributes th {
text-transform: none;
}
Gabriel
Show notice bar on topClosed
Aurum
Updated July 19, 2016 at 2:11pm
2
Most recent comment from [deleted]:Hi Gabriel,You can activate that if you go to your Wordpress dashboard > WooCommerce > Settings > and activate Store Notice. (view large version)P.S: Nice avatar :)