Public Tickets
Paul
Product CarouselClosed
Aurum
Updated July 3, 2016 at 4:09pm
2
Most recent comment from [deleted]:Hi Paul,It seems that WooCommerce folder has different name, can you please go to wp-content/plugins/ and check the woocommerce folder name, if there is for example: woocommerce-2.6.2 folder, then re ...
Allen
Update Closed
Aurum
Updated July 2, 2016 at 7:47am
4
Most recent comment from Allen:you can close the case thanks
Alexander Wassbjer
Fatal Error!Closed
Aurum
Updated June 30, 2016 at 9:43pm
6
Most recent comment from Alexander Wassbjer:Okay thanks alot!Very helpful :)
Younes
Bug - white spaceClosed
Aurum
Updated June 30, 2016 at 2:31pm
2
Most recent comment from Laborator:Hi Younes,This is a problem that occurred in the latest update of WooCommerce and the theme is not compatible with it yet, later today we will release the theme update so stay tuned to get it, that wi ...
Dialnfashion
Search Not WorkingClosed
Aurum
Updated June 30, 2016 at 2:05pm
3
Most recent comment from [deleted]:Hi Dialnfashion,Please download this file search.php and replace it to wp-content > themes > aurum.
Gabriel
Change Product Size on Category PageClosed
Aurum
Updated June 30, 2016 at 1:35pm
5
Most recent comment from Laborator:Hi Gabriel,Have you tried typing large or original in the Catalog thumbnail size? (view large version)
Zainal
Payment GatewayClosed
Aurum
Updated June 30, 2016 at 1:07pm
2
Most recent comment from [deleted]:Hi Zainal,I think that this WooCommerce documentation will help you BACS (Bank Transfer)
Kelly
theme update/ring size sortingClosed
Aurum
Updated June 30, 2016 at 12:51pm
2
Most recent comment from [deleted]:Hi Kelly,1— We are doing our best to release the update this week :)2— This is how WooCommerce orders them, because they order numbers and words alphabetically.1 2 3 4 5 6 7 8 9 and then the l ...
Alexander Wassbjer
Remove top paddingClosed
Aurum
Updated June 30, 2016 at 12:21pm
6
Most recent comment from [deleted]:Glad to hear that Alexander :)
buddy
variation drop down stopped workingClosed
Aurum
Updated June 30, 2016 at 12:15pm
3
Most recent comment from [deleted]:Hi Buddy,Very glad to hear that you managed to solve the problem.
Jesse
sale badgeClosed
Aurum
Updated June 30, 2016 at 12:08pm
2
Most recent comment from [deleted]:Hi Jesse,Yes that is possible. Please add the code below to Custom CSS
.shop .shop-item .onsale, .woocommerce .shop-item .onsale {
background: #f7b260 !important;
color: #fff !important;
...
Jesse
Mobile homepageClosed
Aurum
Updated June 30, 2016 at 11:59am
4
Most recent comment from [deleted]:Hi Jesse,Glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ...
Luis
Disable Product RatingsClosed
Aurum
Updated June 29, 2016 at 6:54pm
8
Most recent comment from [deleted]:Hi Luis,Glad to hear that :) It would be nice to give us a five stars review though :)
Luis
Search not workingClosed
Aurum
Updated June 29, 2016 at 5:14pm
4
Most recent comment from [deleted]:Hi Luis,Glad to hear that :)
Anthony
Product AlignmentClosed
Aurum
Updated June 29, 2016 at 12:11pm
4
Most recent comment from [deleted]:Hi Anthony,I think that you can but i don't know for sure if thing will be back as last time because WooCommerce updated your database to the latest version of files, but you can give it a try. Here ...