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Public Tickets

Alex Product description in the basketClosed   Aurum   Updated August 3, 2016 at 1:35pm   4 Most recent comment from Alex:Thank you very much Arlind. I will do a back up first befor updating the theme.Best Regards, Alex Allen Theme Options Closed   Aurum   Updated August 3, 2016 at 12:32pm   13 Most recent comment from [deleted]:Hi Allen,Great to hear that. If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link ... Natasha Stretching/squashing slider images and transition issueClosed   Aurum   Updated August 3, 2016 at 11:38am   2 Most recent comment from Laborator:Hi Natasha,You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.4), please update your theme first and then the premium plugins too. The easiest way to ... Pasi Image sizes in the shop pageClosed   Aurum   Updated August 2, 2016 at 11:53am   5 Most recent comment from Laborator:Hi Pasi,Glad to hear that you managed to fix your problem :) Wanru THEME ERRORClosed   Aurum   Updated August 2, 2016 at 11:45am   2 Most recent comment from [deleted]:Hi Carol, 1— I see that your menu-s are now ok, you just need to go on the Appearance > Menus and set the location of the menus.2— Premium plugins don’t allow us to give customers our licens ... Alex Contact with Symbols in FooterClosed   Aurum   Updated August 1, 2016 at 3:35pm   4 Most recent comment from Laborator:Hi Alex, This is a custom request, and we don't give support for extra things. If you don't know to do this by yourself then you should contact a developer that can do that for you. Hayley Lynch Can't reduce size of image gallery sliderClosed   Aurum   Updated August 1, 2016 at 3:24pm   2 Most recent comment from Laborator:Hi Hayley,You can use this CSS to manage it: .page-container .wpb_content_element.lab_vc_logo_carousel .logos-carousel .logo-entry img {     height: 500px; } Change the value of the height t ... Husame KILICKAYA Update issueClosed   Aurum   Updated August 1, 2016 at 2:08pm   2 Most recent comment from Laborator:Hi Husame,We will need to see live the problem because that didn't happen in our demo, can you re-update it and tell us so we can see whats the issue. Olli Text next to cart iconClosed   Aurum   Updated August 1, 2016 at 1:47pm   2 Most recent comment from Laborator:HI Olli,That's not possible but you can make it possible through custom CSS, add the following code to your Custom CSS area: header.site-header .header-widgets .cart-counter:after { content: "Ca ... deebls update visual composerClosed   Aurum   Updated August 1, 2016 at 1:45pm   2 Most recent comment from [deleted]:Hi Deebls,Exactly there. Just navigate to Appearance > Install Plugins to update all your premium plugins to the latest version that we support. If you can't update LayerSlider, go ... Alex SlidersClosed   Aurum   Updated August 1, 2016 at 11:09am   6 Most recent comment from [deleted]:Hi Alex,Glad to hear that! Alex Share Icon/Button on ProductsClosed   Aurum   Updated August 1, 2016 at 11:08am   4 Most recent comment from [deleted]:Hi Alex,I'm glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link ... Ivan Header ColorClosed   Aurum   Updated July 29, 2016 at 12:04pm   5 Most recent comment from [deleted]:Hi Alex,For sure!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge t ... Husame KILICKAYA social mediaClosed   Aurum   Updated July 29, 2016 at 11:39am   4 Most recent comment from Laborator:You're welcome :) meiping some woo commerce template not updated in childs thmeClosed   Aurum   Updated July 29, 2016 at 11:31am   6 Most recent comment from [deleted]:Just remove that file from the child theme and it will take it from the Main.P.S: On the child theme you should put only files that you will change, and not all the files from the Main theme.