Public Tickets
Javier
The width of the web misconfiguredClosed
Aurum
Updated September 27, 2016 at 11:24am
2
Most recent comment from Laborator:Hi Javier,Can you tell me which browser and on what OS do you see this cause I couldn't replicate it, the horizontal scroll isn't appearing on my side.
Mannix
Image Banner on Category Listing PageClosed
Aurum
Updated September 27, 2016 at 11:24am
2
Most recent comment from [deleted]:Hi Mannix,You can't use Visual Composer on category pages (on this category page for example http://azeyah.com/product-category/women-apparel).If you want to do something with Visual Composer you mu ...
Alex
problems with blog entryClosed
Kalium 3
Updated September 27, 2016 at 11:20am
3
Most recent comment from Laborator:Hi Alex,I don't know what the problem may be but I just entered a new line before the text and now it is showing, if you encounter this problem again please write us in this ticket.
Javier
Change Color social networksClosed
Aurum
Updated September 27, 2016 at 11:05am
2
Most recent comment from [deleted]:Hi Javier,Please add the code below to Custom CSS
header.site-header .top-menu .social-networks li a i { color: #fff !important;}
sepehr
RTL menuClosed
Kalium 3
Updated September 27, 2016 at 11:02am
2
Most recent comment from Laborator:Hi Sepehr,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private Reply wh ...
maya
POSITIONSClosed
Kalium 3
Updated September 27, 2016 at 10:56am
4
Most recent comment from [deleted]:Glad to hear that
Mannix
Header Bar TransparentClosed
Aurum
Updated September 26, 2016 at 7:32pm
4
Most recent comment from [deleted]:Hi Mannix,Please add the code below to Custom CSS
@media screen and (min-width: 768px) {
.admin-bar header.site-header.sticky.sticked {
background: #fff;
}
}
Alex
Similar products tabClosed
Kalium 3
Updated September 26, 2016 at 7:17pm
10
Most recent comment from [deleted]:Hi Alex,Please open a new ticket about this question.
Rubin Hooper
Setting correct image sizesClosed
Kalium 3
Updated September 26, 2016 at 7:12pm
2
Most recent comment from [deleted]:Hi Rubin,You just need to import best image size that you have and Wordpress will crop image on it's required dimensions, so you should not worry for the restTo change that color, please just add the ...
Excessive_levels
Checkout FormClosed
Aurum
Updated September 26, 2016 at 6:29pm
2
Most recent comment from [deleted]:Hi there,Maybe this plugin WooCommerce Checkout Manager can help you.
Mannix
Take Out Slash Line on Slashed PriceClosed
Aurum
Updated September 26, 2016 at 5:29pm
3
Most recent comment from Mannix:Cool, thanks!
scott
Product Images on Variable ProductsClosed
Oxygen
Updated September 26, 2016 at 5:10pm
10
Most recent comment from scott:Hi,Many thanks :) RegardsScott
Excessive_levels
Change a menu colorClosed
Aurum
Updated September 26, 2016 at 4:15pm
2
Most recent comment from [deleted]:Hi there,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when you ...
maya
problrem with arrowsClosed
Kalium 3
Updated September 26, 2016 at 3:44pm
8
Most recent comment from [deleted]:Hi Maye,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if thi ...
Martin
After last Update "My Account" does not work properlyClosed
Oxygen
Updated September 26, 2016 at 3:42pm
10
Most recent comment from [deleted]:Hi Martin,There were issues with Envato API and Ticksy didn't worked properly these days. Can you please try to submit another ticket, if you can't submit your ticket, write in our item page:https://t ...