Public Tickets
Mannix
Take Out Slash Line on Slashed PriceClosed
Aurum
Updated September 26, 2016 at 5:29pm
3
Most recent comment from Mannix:Cool, thanks!
scott
Product Images on Variable ProductsClosed
Oxygen
Updated September 26, 2016 at 5:10pm
10
Most recent comment from scott:Hi,Many thanks :) RegardsScott
Excessive_levels
Change a menu colorClosed
Aurum
Updated September 26, 2016 at 4:15pm
2
Most recent comment from [deleted]:Hi there,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when you ...
maya
problrem with arrowsClosed
Kalium 3
Updated September 26, 2016 at 3:44pm
8
Most recent comment from [deleted]:Hi Maye,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if thi ...
Martin
After last Update "My Account" does not work properlyClosed
Oxygen
Updated September 26, 2016 at 3:42pm
10
Most recent comment from [deleted]:Hi Martin,There were issues with Envato API and Ticksy didn't worked properly these days. Can you please try to submit another ticket, if you can't submit your ticket, write in our item page:https://t ...
fulus07
mega menuClosed
Aurum
Updated September 25, 2016 at 10:52pm
2
Most recent comment from Laborator:Hi there,The mega menu is a premium plugin which we support, we cannot include it in the theme so you will need to purchase it as stated in our item page or have you purchased it already?
elham
Deleting logo and menu from the front pageClosed
Kalium 3
Updated September 24, 2016 at 9:40pm
4
Most recent comment from [deleted]:Hi Elham,
Sorry for the mistake, CSS code should be:
body.home .logo-and-menu-container {
display: none !important;
}
kelsyp
Theme ConfigurationClosed
Kalium 3
Updated September 24, 2016 at 3:20pm
4
Most recent comment from [deleted]:Hi Kelsy,A lot of users have written to us telling that our Theme Options is so intuitive and almost all the options are self explanatory and some of the options have their descriptions on their rig ...
ne1thEr
Fatal error: tpls/portfolio-single-prevnext.php on line 17Closed
Kalium 3
Updated September 24, 2016 at 3:08pm
3
Most recent comment from [deleted]:You are using an old version of our theme. The latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
The easiest way to update our themes i ...
studiohughes
LayerSlider encountered a problem while...Closed
Aurum
Updated September 24, 2016 at 1:34pm
2
Most recent comment from [deleted]:Hi studiohughes,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply w ...
bsalami
how to make the portfolio page images square?Closed
Kalium 3
Updated September 24, 2016 at 1:27pm
7
Most recent comment from [deleted]:Hi Bsalami,Glad to hear thatHave a great weekend!
leon
WP Super CacheClosed
Kalium 3
Updated September 24, 2016 at 1:26pm
11
Most recent comment from [deleted]:Hi Leon,I'm very glad to hear thatHave a nice weekend!
Raul
buttonClosed
Oxygen
Updated September 24, 2016 at 1:25pm
4
Most recent comment from [deleted]:Hi Raul,In Variable Product this button will be shown: (view large version)
Christina
Footer Text WidgetClosed
Kalium 3
Updated September 24, 2016 at 12:31pm
10
Most recent comment from [deleted]:Hi Christina,I must admit this is a very strange problem, i also tested on our live demos and on my local copy, all of them worked for me.Anyway, i'm glad that you partially solved this problem.
bsalami
Aligning left the portfolio category filterClosed
Kalium 3
Updated September 24, 2016 at 10:38am
4
Most recent comment from [deleted]:Hi bsalami,Glad to hear that, and have a nice weekend for you too