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Public Tickets

Laurent Jargot Portfolio item typeClosed   Kalium 3   Updated October 3, 2016 at 5:07pm   10 Most recent comment from Laborator:You're welcome Laurent Javier URL: ? V = 31f50d618f89Closed   Aurum   Updated October 3, 2016 at 2:23pm   9 Most recent comment from [deleted]:Hi Javier,Yes, probably it was coming from any plugin, anyway i'm very glad that the problem is fixed now kaori241 Cannot download Woocommerce pluginClosed   Kalium 3   Updated October 3, 2016 at 1:47pm   2 Most recent comment from [deleted]:Hi,Can you please enable WP Debug Mode because I am not able to exactly know what kind of issue is this.To turn on WP Debug Mode, follow these steps:1. Open wp-config.php2. Find WP_DEBUG constant (wri ... Daniel Product position changeClosed   Oxygen   Updated October 3, 2016 at 1:26pm   2 Most recent comment from [deleted]:Hi Daniel, Thanks for dropping by! This would require some customization in theme's native behavior. However, your request has been forwarded to our development team and this way it can be taken i ... suharsha_wick Portfolio CategproesClosed   Kalium 3   Updated October 3, 2016 at 1:26pm   4 Most recent comment from Laborator:Hi suharsha_wick,The problem is that the category and the item name have the same name, let's take dilni-and-dilhan for example - you will need to rename the slug category or the post to be different ... chilbee Change SHARE buttons positionClosed   Kalium 3   Updated October 3, 2016 at 1:22pm   2 Most recent comment from Laborator:Hi Chillbee,Unfortunately this is no possible in this type of portfolio, there are two main columns of this post and the share belongs to the left one which will appear first (including title and desc ... Javier Underline Text White...Closed   Aurum   Updated October 3, 2016 at 12:51pm   8 Most recent comment from Laborator:You're welcome Javier Carmen Problem with portfolioClosed   Kalium 3   Updated October 3, 2016 at 12:50pm   12 Most recent comment from Laborator:Hi Carmen,Can you please check if everything is okay, I managed to fix both of the issues. Gary Adestra Add Picture Not workingClosed   Kalium 3   Updated October 3, 2016 at 12:50pm   2 Most recent comment from [deleted]:Hi Gary,We haven't heard about this problem before, so to better understand this problem please share your WP credentials here, because I need to login to your site and test this issue. Your informat ... Frank DemoClosed   Kalium 3   Updated October 3, 2016 at 12:43pm   4 Most recent comment from [deleted]: Hi Frank, Thanks for your confirming and glad that helped! Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantag ... artdsgpuc Video Player ControlsClosed   Kalium 3   Updated October 3, 2016 at 12:22pm   4 Most recent comment from Laborator:Hi Matt,Unfortunately that's not possible, we have also had tickets before this one requesting the video-loop but that's not possible at the moment. Gary Add Adestra to PagesClosed   Kalium 3   Updated October 3, 2016 at 12:22pm   6 Most recent comment from [deleted]:Hi Gary, Sorry for the misunderstanding, Maybe you haven't installed any of our Demo Contents, but don't worry for that, you will learn how to use our theme very easily. Here is a video that ... Daniel Zoom efectClosed   Oxygen   Updated October 3, 2016 at 12:09pm   3 Most recent comment from Daniel:Thanks!  Daniel Font sizeClosed   Oxygen   Updated October 3, 2016 at 12:09pm   5 Most recent comment from Daniel:Working good! Thanks! Lena revolution slider zip missingClosed   Aurum   Updated October 3, 2016 at 12:03pm   16 Most recent comment from Laborator:You're welcome Lena