Public Tickets
susanlink
I cannot login to make editsClosed
Kalium 3
Updated September 29, 2016 at 12:29pm
2
Most recent comment from [deleted]:Hi Susan,
You are using an old version of our theme (1.8.9.1) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
The easiest ...
Josef
Mobile MenuClosed
Kalium 3
Updated September 29, 2016 at 12:25pm
2
Most recent comment from [deleted]:Hi Josef,This is not a bug, this is how browser renders images when you zoom on the device.
Gary
Apache 403 error on creating a new page with Vis ComposerClosed
Kalium 3
Updated September 29, 2016 at 11:47am
3
Most recent comment from [deleted]:Hi Gary,Glad to hear that your problem is solved now
Javier
3 columns...no 4Closed
Aurum
Updated September 29, 2016 at 11:16am
2
Most recent comment from Laborator:Hi Javier,I managed to change that by changing the element that you are using to show products from a category. Use the Laborator elements instead of the WooCommerce elements.
Sören Wellhöfer
Shopping Cart Logo not workingClosed
Aurum
Updated September 29, 2016 at 11:03am
17
Most recent comment from [deleted]:Hi Sören,The problem was inside our theme files, it was an "invalid" declaration line of code which prevented from executing the entire file.The fix will be included in the upcoming updates and you d ...
artdsgpuc
Layout suportClosed
Kalium 3
Updated September 29, 2016 at 10:57am
8
Most recent comment from Laborator:You're welcome Lula
jimross12
portfolioClosed
Kalium 3
Updated September 29, 2016 at 10:52am
4
Most recent comment from [deleted]:Hi jimross12,
You are using an old version of our theme (1.9.4.1) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
The easi ...
Christina
Translate StringsClosed
Kalium 3
Updated September 29, 2016 at 10:51am
8
Most recent comment from Laborator:Okay then Christina, glad to hear that you managed to fix it somehow.
Neale
Contact Form StyleClosed
Kalium 3
Updated September 29, 2016 at 10:50am
4
Most recent comment from [deleted]:Hi Neale,Glad to hear that.
ideaofnorth
White strip at top of headerClosed
Kalium 3
Updated September 29, 2016 at 10:50am
9
Most recent comment from [deleted]:Hi ideaofnorth,Glad to hear that
Jannik
Difference between Branding and Logo on each pageClosed
Kalium 3
Updated September 29, 2016 at 10:48am
6
Most recent comment from [deleted]:Hi Jannik,Glad to hear that
Goso
CarouselClosed
Kalium 3
Updated September 28, 2016 at 4:23pm
2
Most recent comment from [deleted]:Hi Goso,Your site is asking from username and password. (view large version)Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we ...
Mathieu
Cannot add Social Network element in Visual CompozerClosed
Kalium 3
Updated September 28, 2016 at 4:08pm
8
Most recent comment from [deleted]:Hi Mathieu,I'm glad to hear thatP.S: This comment is out of support questions but i would suggest you another AdBlock extension (this one), because i have heard that Google pay Adblock Plus to keep t ...
kasparjarve
Category page displays the title of 1st product on top of category titleClosed
Aurum
Updated September 28, 2016 at 12:34pm
6
Most recent comment from [deleted]:Glad to hear that Kaspar.Have a great day.
Javier
My Shipping ZonesClosed
Aurum
Updated September 28, 2016 at 12:28pm
2
Most recent comment from [deleted]:Hi Javier,The shipping zones where much different when we made the Aurum demos, now those features are deprecated (http://drops.laborator.co/15LxC).WooCommerce has introduced Shipping Zones on it's l ...