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Public Tickets

Gina Image logoClosed   Oxygen   Updated October 4, 2016 at 11:29am   12 Most recent comment from [deleted]:Hi Gina,Big sites have much greater servers and they clone the on different servers, so if the user open their site from Germany for example they connect on one of the servers of Germany.If you want ... Sanjiv Displaying Custom Field on FrontEndClosed   Aurum   Updated October 4, 2016 at 11:29am   2 Most recent comment from [deleted]:Hi Sanjiv,Can you please be more specific about this?If you want to display custom fields in frontend, you have to add the code for that, so here you have directions:https://www.advancedcustomfields.c ... studiopops Hover logo imageClosed   Kalium 3   Updated October 4, 2016 at 11:22am   8 Most recent comment from [deleted]:Hi Wouter,Glad to hear that your problem is solved.Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searchi ... Alberto ANCHOR LINK IN HOMEClosed   Kalium 3   Updated October 4, 2016 at 11:21am   2 Most recent comment from Laborator:Hi Alberto,I don't see any anchor there even when I switch to the other pages that don't have the Rev. Slider.P.S. I see your support has expired, in order to get further support you will need to pu ... Sira Casariego Portfolio filters in the homepageClosed   Kalium 3   Updated October 4, 2016 at 11:09am   17 Most recent comment from Laborator:Okay Sira, let us know then if you managed to fix it Daniel Ng WordpressClosed   Kalium 3   Updated October 4, 2016 at 11:08am   14 Most recent comment from Laborator:Hi Daniel,You will need to contact the hosting provider and tell them the values you need to be set. timondeks Portfolio single pagesClosed   Kalium 3   Updated October 4, 2016 at 10:53am   14 Most recent comment from [deleted]:Thank you Tim Piotr Nowaczynski videoClosed   Kalium 3   Updated October 4, 2016 at 10:52am   6 Most recent comment from [deleted]:Glad to hear that Peter,If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ... Suzy MobileClosed   Kalium 3   Updated October 4, 2016 at 10:49am   4 Most recent comment from [deleted]:Hi Suzy,Glad to hear that.If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ... nigelpengelly Foot imageClosed   Oxygen   Updated October 3, 2016 at 5:13pm   6 Most recent comment from Laborator:Hi Nigel,I managed to fix it somehow, can you check it? Laurent Jargot Portfolio item typeClosed   Kalium 3   Updated October 3, 2016 at 5:07pm   10 Most recent comment from Laborator:You're welcome Laurent Javier URL: ? V = 31f50d618f89Closed   Aurum   Updated October 3, 2016 at 2:23pm   9 Most recent comment from [deleted]:Hi Javier,Yes, probably it was coming from any plugin, anyway i'm very glad that the problem is fixed now kaori241 Cannot download Woocommerce pluginClosed   Kalium 3   Updated October 3, 2016 at 1:47pm   2 Most recent comment from [deleted]:Hi,Can you please enable WP Debug Mode because I am not able to exactly know what kind of issue is this.To turn on WP Debug Mode, follow these steps:1. Open wp-config.php2. Find WP_DEBUG constant (wri ... Daniel Product position changeClosed   Oxygen   Updated October 3, 2016 at 1:26pm   2 Most recent comment from [deleted]:Hi Daniel, Thanks for dropping by! This would require some customization in theme's native behavior. However, your request has been forwarded to our development team and this way it can be taken i ... suharsha_wick Portfolio CategproesClosed   Kalium 3   Updated October 3, 2016 at 1:26pm   4 Most recent comment from Laborator:Hi suharsha_wick,The problem is that the category and the item name have the same name, let's take dilni-and-dilhan for example - you will need to rename the slug category or the post to be different ...