Public Tickets
Bruno_W
Menu background colourClosed
Kalium 3
Updated August 29, 2017 at 7:19am
4
Most recent comment from Laborator:Glad to hear that Frank, have a nice day
cathiesaxton
gallery pageClosed
Kalium 3
Updated August 29, 2017 at 6:54am
3
Most recent comment from [deleted]:Hi there,I just checked your site on Google Chrome (i'm using the latest version v.60) and this issue is not happening to me as you can see on this video that i recorded for you: http://drops.laborat ...
yunyunmao
Customize the blog category pageClosed
Kalium 3
Updated August 29, 2017 at 6:50am
2
Most recent comment from [deleted]:Hi yunyunmao,This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughCan you please add the code b ...
mcshizney
the product gallery images fail to load first timeClosed
Aurum
Updated August 28, 2017 at 5:53pm
2
Most recent comment from [deleted]:Hi there,We don't have this issue on our theme, and it should work to you too. I just opened your site for the first time on my Chrome and the problem didn't happened to me. Then i started to record ...
yunyunmao
Search barClosed
Kalium 3
Updated August 28, 2017 at 5:44pm
2
Most recent comment from [deleted]:Hi there,Sorry but this option is not available for the moment.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Envato Studi ...
lkbirk
Video playerClosed
Kalium 3
Updated August 28, 2017 at 12:33pm
3
Most recent comment from [deleted]:Glad to hear that
Pascal Leveille
Load More button opens galleryClosed
Kalium 3
Updated August 28, 2017 at 9:39am
9
Most recent comment from Laborator:Hi Pascal,
Glad to hear that
If you have another problem in the future please don't hesitate to write us again on a new ticket.
Thanks for your understanding!
luxw
Default shop pageClosed
Aurum
Updated August 28, 2017 at 9:29am
4
Most recent comment from [deleted]:Hi luxw,Problem fixed. You don't need to add Visual Composer or any other thing on your original shop page.
http://drops.laborator.co/FNJpCf
Trentsun
Change theme typeClosed
Kalium 3
Updated August 28, 2017 at 7:59am
2
Most recent comment from [deleted]:Hi Trentsun,
Sorry but this option is not available for the moment. We will try to make it possible and release an update that will make this option possible. If things go as we have planned this op ...
efpe
Problem with StripeClosed
Kalium 3
Updated August 28, 2017 at 7:58am
2
Most recent comment from [deleted]:Hi Efpe,We haven't changed anything on our theme that will create conflict with this plugin. Please activate any Wordpress default theme to check if this issue is still happening, if the issue is stil ...
pixlinemedia
Z-Index with imagesClosed
Kalium 3
Updated August 28, 2017 at 7:38am
2
Most recent comment from [deleted]:Hi Bjoern,Please add the code below to your Custom CSS area:
header.main-header { z-index: 1001 !important;
}
redkay11
visual composerClosed
Aurum
Updated August 27, 2017 at 1:48pm
4
Most recent comment from Laborator:Hi there,I am not sure if I have checked the right page as I saw the "تسوق" page and I could load the Visual Composer by clicking the Backend Editor, and it will show the elements of it. But ple ...
Whispered
New User Account CreationClosed
Aurum
Updated August 27, 2017 at 1:11pm
2
Most recent comment from Laborator:Hi there,That is managed by WooCommerce and doesn't have to do with the theme, I found a video that explains how to enable the registration form:
Marcelo Souza
Portfolio page align brand with titleClosed
Kalium 3
Updated August 26, 2017 at 7:16pm
3
Most recent comment from Marcelo Souza:Art, perfect.
Kristen
image hoverClosed
Kalium 3
Updated August 26, 2017 at 6:38am
2
Most recent comment from [deleted]:Hi KristenWe are so sorry that we could not help your this time.Thank you for understanding us.