Public Tickets
Scolex_de
Replace Footer Social Links with individual LinkClosed
Kalium 3
Updated September 8, 2017 at 10:33am
3
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
olgali
Landing page fontClosed
Kalium 3
Updated September 8, 2017 at 7:38am
4
Most recent comment from [deleted]:Hi there,I just removed the style template and font-family from the Style area on your fonts and now everything works as it should http://drops.laborator.co/H8iKLU.
Emil Sahin
HeaderClosed
Kalium 3
Updated September 8, 2017 at 7:13am
2
Most recent comment from Laborator:Hi Vibe,
Unfortunately that's not possible through the theme options and we cannot help you on it as it requires to be hard-coded, it isn't a quick fix that can be done through custom CSS.
If you're ...
ellitamellita
UpdateClosed
Kalium 3
Updated September 8, 2017 at 7:07am
2
Most recent comment from [deleted]:Hi ellitamellita,
Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a n ...
Tony Hsieh
support extension paidClosed
Kalium 3
Updated September 8, 2017 at 6:07am
4
Most recent comment from [deleted]:Glad to hear that!
FreedomNetworking
Okay to manually update LayerSlider to v.6.5.8?Closed
Aurum
Updated September 7, 2017 at 1:58pm
2
Most recent comment from [deleted]:Hi Don,You can update to Layer Slider 6.5.8 if you have purchased their product. Just disable and delete Layer Slider from your plugins section then install your copy.
Joymark
product id removal and price of item not showingClosed
Aurum
Updated September 7, 2017 at 12:28pm
2
Most recent comment from Laborator:Hi there,1. To remove it you will have to add this extra CSS to the Custom CSS area:
.product_meta span:first-child {
display: none !important;
}
2. If the price goes away it means you will hav ...
Libete
premium fontsClosed
Kalium 3
Updated September 7, 2017 at 11:50am
6
Most recent comment from Laborator:Hi Liberte,The font installation method does not support the FTP Connection Information wizard, so you will need to disable that feature and then go to the Typography and install the fonts you want, t ...
walpap
Menu parent stay active when scrolling to another anchor in the same pageClosed
Kalium 3
Updated September 7, 2017 at 11:40am
11
Most recent comment from [deleted]:Hi walpap,
I'm really sorry but there is not any other solution for this. We will check if there is a bug to fix for the later releases.Thanks for your understanding!
samuelebosoni
Problem with Page TitleClosed
Aurum
Updated September 6, 2017 at 10:37am
7
Most recent comment from [deleted]:Hi samuelebosoni,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ...
spivakova
Youtube video linkClosed
Kalium 3
Updated September 6, 2017 at 7:52am
18
Most recent comment from Laborator:I hope you finally manage to send us the right credentials, as it is not working:http://drops.laborator.co/IWsPWS
wainwrightjewel
Font sizeClosed
Aurum
Updated September 6, 2017 at 7:19am
2
Most recent comment from [deleted]:Hi Dave,Theme uses standard sizes and for the moment there is not any area to change the font sizes. You can change the font-sizes with CSS.Example: http://drops.laborator.co/9MviLq
geraldtrepy
How to update without messing up my customisation?Closed
Kalium 3
Updated September 6, 2017 at 7:05am
10
Most recent comment from Laborator:You're welcome Gerry,
Will set this ticket as solved from here.
Tamara
Image Hover EffectsClosed
Kalium 3
Updated September 6, 2017 at 7:04am
2
Most recent comment from [deleted]:Hi Tamara,Sorry but this question is out of support scope. This is a third-party plugin (plugin that doesn't come with our theme) so you should contact this plugin author for this issue.Thanks for yo ...
olgali
Services-2 page not responsive on mobileClosed
Kalium 3
Updated September 6, 2017 at 7:03am
4
Most recent comment from Laborator:Hi olgali,
Sorry but this has nothing to do with the theme. You can try to activate another theme and the Visual Composer will fold those elements exactly on mobile version too.
You can create eleme ...