Public Tickets
10FeetTall
Flickering line when browser resizedClosed
Kalium 3
Updated August 25, 2017 at 7:33am
2
Most recent comment from [deleted]:Hi Travis,This issue was reported long time ago by another customer which was using our Masonry Portfolio, and after many attempts we were not able to fix the issue as it was related to "Isotope" plug ...
Marcelo Souza
Hide icon fullscreen on the MapClosed
Kalium 3
Updated August 25, 2017 at 6:48am
2
Most recent comment from [deleted]:Hi Marcelo,That is a google map functionality that they introduced lately and we can't do anything to remove that.Please search on google if you found something.Will set this ticket as closed from he ...
Atomic_Monster
why is there Kalium ad on my webpage?Closed
Kalium 3
Updated August 25, 2017 at 6:46am
2
Most recent comment from [deleted]:Hi there,Double ticket, I just replied on your older ticket #1282833.
Marcelo Souza
Control Gallery Columns Gap on Composer pageClosed
Kalium 3
Updated August 24, 2017 at 9:01pm
4
Most recent comment from [deleted]:Hi MarceloGlad to hear that, we will set this ticket solved from hear.
Marcelo Souza
Page MagazineClosed
Kalium 3
Updated August 24, 2017 at 5:04pm
6
Most recent comment from Marcelo Souza:Ok, tks Art.
caromalet
Upload pluginsClosed
Kalium 3
Updated August 24, 2017 at 1:49pm
4
Most recent comment from [deleted]:Hi Caro,Glad to hear that
waantjes010
translationClosed
Kalium 3
Updated August 24, 2017 at 1:49pm
2
Most recent comment from [deleted]:Hi there,
You just need to change your Wordpress language by going to your Wordpress site > Settings > General > Site Language. Than go to Updates tab and refresh sometimes until you see the language ...
Marty
Extra pre-translated languagesClosed
Kalium 3
Updated August 24, 2017 at 7:13am
5
Most recent comment from [deleted]:Hi Marty,Yes that was correct.For more please just visit Translation articles on our documentation site.P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on ...
Ariane
Change menu in frenchClosed
Kalium 3
Updated August 24, 2017 at 7:12am
2
Most recent comment from [deleted]:Hi Ariane,
I can see that you already managed to do that. You just need to change your Wordpress language and the Kalium strings will automatically change to the French language because our theme of ...
khoffm1
Dropdown for Mobile is not working on AndroidClosed
Oxygen
Updated August 24, 2017 at 6:58am
2
Most recent comment from [deleted]:Hi there,
1. Can you please download this file and replace it in this directory (of the theme): /themes/oxygen/assets/js/cbp-grid-gallery2. Download this file and replace it in this directory (of the ...
MCHLKRFT
Aurum Woocommerce ProblemsClosed
Aurum
Updated August 24, 2017 at 6:56am
2
Most recent comment from [deleted]:Hi Michel,Based on the error you have pasted here, I think WooCommerce is not activated on your site.Can you please install/activate WooCommerce plugin and this error should be removed.Please let me k ...
Ariane
Navigation really slowClosed
Kalium 3
Updated August 24, 2017 at 6:49am
2
Most recent comment from [deleted]:Hi Ariane,Please read this article on How to speed up my site on our documentation site.
SergeVic
Translation theme into RussianClosed
Kalium 3
Updated August 24, 2017 at 6:41am
6
Most recent comment from [deleted]:Hi Marty,
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re gla ...
Marcelo Souza
Internal page projectsClosed
Kalium 3
Updated August 23, 2017 at 3:38pm
6
Most recent comment from [deleted]:Hi Marcelo,Please contact theme throw the VC Support, yes remove the Custom Code.
Maria
Home PageClosed
Kalium 3
Updated August 23, 2017 at 11:21am
2
Most recent comment from Laborator:Hi Maria,Unfortunately the video background will not work on mobile phones, as you can notice even our main demo the video background is not working on mobile anymore, and that is because mobile phone ...