Public Tickets
MCHLKRFT
Aurum Woocommerce ProblemsClosed
Aurum
Updated August 24, 2017 at 6:56am
2
Most recent comment from [deleted]:Hi Michel,Based on the error you have pasted here, I think WooCommerce is not activated on your site.Can you please install/activate WooCommerce plugin and this error should be removed.Please let me k ...
Ariane
Navigation really slowClosed
Kalium 3
Updated August 24, 2017 at 6:49am
2
Most recent comment from [deleted]:Hi Ariane,Please read this article on How to speed up my site on our documentation site.
SergeVic
Translation theme into RussianClosed
Kalium 3
Updated August 24, 2017 at 6:41am
6
Most recent comment from [deleted]:Hi Marty,
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re gla ...
Marcelo Souza
Internal page projectsClosed
Kalium 3
Updated August 23, 2017 at 3:38pm
6
Most recent comment from [deleted]:Hi Marcelo,Please contact theme throw the VC Support, yes remove the Custom Code.
Maria
Home PageClosed
Kalium 3
Updated August 23, 2017 at 11:21am
2
Most recent comment from Laborator:Hi Maria,Unfortunately the video background will not work on mobile phones, as you can notice even our main demo the video background is not working on mobile anymore, and that is because mobile phone ...
gearsecond
gallery not centeredClosed
Kalium 3
Updated August 23, 2017 at 11:17am
2
Most recent comment from Laborator:Hi gearsecond,Any screenshot related to your issue, which elements you want to center as you haven't described it clearly what you want to center.
desireVMG
Blog stylingClosed
Kalium 3
Updated August 23, 2017 at 8:10am
2
Most recent comment from [deleted]:Hi there,Can you please try to be very specific about the question and explain it more to us also send us exact link URL-s of the pages that you are talking about, in this way we can easily understand ...
AldoDalmazzo
Information on images.Closed
Kalium 3
Updated August 23, 2017 at 8:08am
2
Most recent comment from [deleted]:Hi Aldo,Sorry but this option is not available on our theme.If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Envato Studio. ...
Ariane
Video displayClosed
Kalium 3
Updated August 23, 2017 at 6:51am
6
Most recent comment from [deleted]:Hi Ariane,
I'm glad to hear thatTo display all your portfolio items or a preselected number you can do this easy thing http://drops.laborator.co/FrmiG1
Regarding your further questions, kindly ope ...
Carlos Lazarini
Portfolio Mobile in 2 columnsClosed
Kalium 3
Updated August 23, 2017 at 6:42am
4
Most recent comment from [deleted]:Hi Carlos,I'm glad to hear thatHave a nice day for you too.
holayosoyandre
Problems trying to update KaliumClosed
Kalium 3
Updated August 22, 2017 at 6:43pm
2
Most recent comment from [deleted]:Hi holayosoyandreCan you please clear the browser cache, please refer tot the article we wrote about How to Clear a Cache
InPulsion
Image in two columnsClosed
Kalium 3
Updated August 22, 2017 at 3:57pm
5
Most recent comment from InPulsion:Ok thanks!Best regards,
amc-media
Font Size in Heading-Element (.section-title)Closed
Kalium 3
Updated August 22, 2017 at 7:48am
5
Most recent comment from amc-media:Ahh, thanks a lot! Why wouldn't I have thought of that ... :-|Thanks again for the fast help!
even-mind
Border issue after refresh.Closed
Kalium 3
Updated August 22, 2017 at 7:42am
8
Most recent comment from [deleted]:Hi,After adding the following CSS:
.page-border { position: fixed; z-index: 999999; height: 100%; left: 0; top: 0; width: 100%; pointer-events: none;}The issue was fixed. The fix will be added ...
jellybeangg
Footer issueClosed
Kalium 3
Updated August 22, 2017 at 7:32am
2
Most recent comment from Laborator:Hi Gill,Go to Appearance > Widgets > Footer > Custom HTML and remove this part of code (view large version)Don't forget to save it and check it live on your site