Okay

Public Tickets

Robin Lycka Variable product - text inputClosed   Aurum   Updated September 5, 2017 at 8:02am   4 Most recent comment from Laborator:Hi Robin,This plugin is not officially supported by the theme, it may work out but it also may have problems so before purchasing it you should be aware of this.Regarding it's functionality you can a ... aidancurran Description field for portfolio gallery itemsClosed   Kalium 3   Updated September 5, 2017 at 7:21am   2 Most recent comment from Laborator:Hi there,Each item type has it's own specifics so for a type there is description and for another one it is not possible, the only way to add text to your Columned type is to add a Text Quote, see ima ... holgerbartels Facebook Sharing after Update is brokenClosed   Kalium 3   Updated September 5, 2017 at 7:14am   2 Most recent comment from [deleted]:Hi Holger,This problem was not reported by any user and I just tested that in one of our demos (link). As you can see on this video http://drops.laborator.co/PVKGMD everything is working as it should. ... DAVIE Spacing around logoClosed   Aurum   Updated September 5, 2017 at 6:53am   6 Most recent comment from [deleted]:Hi Davie,Don't worry, we reply to tickets every day so any of our support agents will reply to your ticket soon to.Please be patient. AGM Product Carousel Auto RotateClosed   Kalium 3   Updated September 5, 2017 at 6:43am   2 Most recent comment from [deleted]:Hi AGM, This is a feature that we have added on our to-do list and we will implement on our theme through our upcoming theme updates. Thanks for reporting this. I just wrote this on our to-do list ... HL Portfolio item categories and alignment problemsClosed   Kalium 3   Updated September 5, 2017 at 6:26am   6 Most recent comment from [deleted]:Hi hlietz,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advanc ... epago-gmbh How can i deactivate placeholder in checkout form?Closed   Kalium 3   Updated September 4, 2017 at 11:59am   2 Most recent comment from [deleted]:Hi epago-gmbh,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer. Also can you please write U ... helloabella Duplicating portfolio itemsClosed   Kalium 3   Updated September 4, 2017 at 11:37am   2 Most recent comment from [deleted]:Hi helloabella,You can give this plugin a try Duplicate Post. Benoblog Breadcrumb alignmentClosed   Aurum   Updated September 4, 2017 at 7:47am   4 Most recent comment from Laborator:You're welcome,P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge tha ... Marie Demo ContentClosed   Updated September 4, 2017 at 7:45am   5 Most recent comment from Marie:Woops ! Thank you ! =D fabianstoehr Masonry SizeClosed   Kalium 3   Updated September 4, 2017 at 7:29am   4 Most recent comment from Laborator:Hi Fabi,I just logged into your site and I can see that your images are showing on a masonry style, so I thought you have managed to fix it on your own. Calin Balea Non-clickable menu elementClosed   Kalium 3   Updated September 4, 2017 at 7:27am   6 Most recent comment from [deleted]:Hi Calin,You don't need our email for that. You can create a new user and send us username and password. Or to make this easier you can send us your WP credentials.Thanks! InPulsion Porfolio items orderClosed   Kalium 3   Updated September 4, 2017 at 7:21am   2 Most recent comment from [deleted]:Hi Ale,The only way to do that is to edit this file:wp-content/themes/kalium/tpls/portfolio-single-2.phpSo you can use Kalium child theme and then copy this file on your child theme in tpls/ folder an ... Scolex_de After Plugin Installation - No Backend anymoreClosed   Kalium 3   Updated September 4, 2017 at 7:14am   2 Most recent comment from [deleted]:Hi, Depending on the errors you have sen't it seems that the database connection is not initiated. You either have an error on MySQL that prevents to start the DB or you need to manually start mysqld ... mcshizney opening a link image with lightboxClosed   Aurum   Updated September 4, 2017 at 6:53am   6 Most recent comment from Laborator:Hi there, Can you tell me on which post is the link of the Size Chart so we can see it live?