Public Tickets
Emil Sahin
Delayed video background on index pageClosed
Kalium 3
Updated September 9, 2017 at 2:25pm
4
Most recent comment from [deleted]:Hi VibeGlad to hear thatThis ticket is solved from hear.Thank you.
Emil Sahin
Change the color on the map on the contact page?Closed
Kalium 3
Updated September 8, 2017 at 6:38pm
3
Most recent comment from [deleted]:Hi Vibe
You can find helpful information in article we wrote How to Create Contact Page, in this section you will find the topic Map Style, and you can prepare you map at SnazzyMaps, then past th ...
Emil Sahin
Branding Settings - Css?Closed
Kalium 3
Updated September 8, 2017 at 2:32pm
4
Most recent comment from [deleted]:Hi Vibe,Please ignore the last code that I send to you and use this one:
.header-logo.logo-image { top: 30px;}Have a great weekend!
ossigeno
Missing bootstrap column around billing addressClosed
Oxygen
Updated September 8, 2017 at 1:53pm
5
Most recent comment from Laborator:Hi ossigeno,We have over 35,000 customers and some of them in our support system, when any user is having difficulties with their theme setup we need the login credentials to see what we can do about ...
caromalet
Problem with the fontClosed
Kalium 3
Updated September 8, 2017 at 12:18pm
3
Most recent comment from caromalet:OMG! I had never seen the alert! Thank you so much and sorry!!Kind regards
Scolex_de
Replace Footer Social Links with individual LinkClosed
Kalium 3
Updated September 8, 2017 at 10:33am
3
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
olgali
Landing page fontClosed
Kalium 3
Updated September 8, 2017 at 7:38am
4
Most recent comment from [deleted]:Hi there,I just removed the style template and font-family from the Style area on your fonts and now everything works as it should http://drops.laborator.co/H8iKLU.
Emil Sahin
HeaderClosed
Kalium 3
Updated September 8, 2017 at 7:13am
2
Most recent comment from Laborator:Hi Vibe,
Unfortunately that's not possible through the theme options and we cannot help you on it as it requires to be hard-coded, it isn't a quick fix that can be done through custom CSS.
If you're ...
ellitamellita
UpdateClosed
Kalium 3
Updated September 8, 2017 at 7:07am
2
Most recent comment from [deleted]:Hi ellitamellita,
Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a n ...
Tony Hsieh
support extension paidClosed
Kalium 3
Updated September 8, 2017 at 6:07am
4
Most recent comment from [deleted]:Glad to hear that!
FreedomNetworking
Okay to manually update LayerSlider to v.6.5.8?Closed
Aurum
Updated September 7, 2017 at 1:58pm
2
Most recent comment from [deleted]:Hi Don,You can update to Layer Slider 6.5.8 if you have purchased their product. Just disable and delete Layer Slider from your plugins section then install your copy.
Joymark
product id removal and price of item not showingClosed
Aurum
Updated September 7, 2017 at 12:28pm
2
Most recent comment from Laborator:Hi there,1. To remove it you will have to add this extra CSS to the Custom CSS area:
.product_meta span:first-child {
display: none !important;
}
2. If the price goes away it means you will hav ...
Libete
premium fontsClosed
Kalium 3
Updated September 7, 2017 at 11:50am
6
Most recent comment from Laborator:Hi Liberte,The font installation method does not support the FTP Connection Information wizard, so you will need to disable that feature and then go to the Typography and install the fonts you want, t ...
walpap
Menu parent stay active when scrolling to another anchor in the same pageClosed
Kalium 3
Updated September 7, 2017 at 11:40am
11
Most recent comment from [deleted]:Hi walpap,
I'm really sorry but there is not any other solution for this. We will check if there is a bug to fix for the later releases.Thanks for your understanding!
samuelebosoni
Problem with Page TitleClosed
Aurum
Updated September 6, 2017 at 10:37am
7
Most recent comment from [deleted]:Hi samuelebosoni,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ...