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Public Tickets

franciscoparamos AutotypeClosed   Kalium 3   Updated September 10, 2017 at 8:02am   8 Most recent comment from [deleted]:Hi franciscoparamosI'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from La ... arinavar Image loading placeholderClosed   Kalium 3   Updated September 9, 2017 at 3:25pm   13 Most recent comment from [deleted]:Hi there,Ww are glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborato ... olivergrisedale Table PressClosed   Kalium 3   Updated September 9, 2017 at 3:13pm   2 Most recent comment from [deleted]:Hi olivergrisedaleCan you please share an example with us, i couldn't reach the link you have provided and attachment also was not included.Thank you. Emil Sahin Remove "show more"...Closed   Kalium 3   Updated September 9, 2017 at 3:05pm   4 Most recent comment from [deleted]:Hi VibeCan not predict if you are using VC Element or Page Template Portfolio but there is en option for both of theme take a look at screen shots below:For VC Element : (view large version)For Page T ... Emil Sahin Delayed video background on index pageClosed   Kalium 3   Updated September 9, 2017 at 2:25pm   4 Most recent comment from [deleted]:Hi VibeGlad to hear thatThis ticket is solved from hear.Thank you. Emil Sahin Change the color on the map on the contact page?Closed   Kalium 3   Updated September 8, 2017 at 6:38pm   3 Most recent comment from [deleted]:Hi Vibe You can find helpful information in article we wrote How to Create Contact Page, in this section you will find the topic Map Style, and you can prepare you map at SnazzyMaps, then past th ... Emil Sahin Branding Settings - Css?Closed   Kalium 3   Updated September 8, 2017 at 2:32pm   4 Most recent comment from [deleted]:Hi Vibe,Please ignore the last code that I send to you and use this one: .header-logo.logo-image {    top: 30px;}Have a great weekend! ossigeno Missing bootstrap column around billing addressClosed   Oxygen   Updated September 8, 2017 at 1:53pm   5 Most recent comment from Laborator:Hi ossigeno,We have over 35,000 customers and some of them in our support system, when any user is having difficulties with their theme setup we need the login credentials to see what we can do about ... caromalet Problem with the fontClosed   Kalium 3   Updated September 8, 2017 at 12:18pm   3 Most recent comment from caromalet:OMG! I had never seen the alert! Thank you so much and sorry!!Kind regards Scolex_de Replace Footer Social Links with individual LinkClosed   Kalium 3   Updated September 8, 2017 at 10:33am   3 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. olgali Landing page fontClosed   Kalium 3   Updated September 8, 2017 at 7:38am   4 Most recent comment from [deleted]:Hi there,I just removed the style template and font-family from the Style  area on your fonts and now everything works as it should http://drops.laborator.co/H8iKLU. Emil Sahin HeaderClosed   Kalium 3   Updated September 8, 2017 at 7:13am   2 Most recent comment from Laborator:Hi Vibe, Unfortunately that's not possible through the theme options and we cannot help you on it as it requires to be hard-coded, it isn't a quick fix that can be done through custom CSS. If you're ... ellitamellita UpdateClosed   Kalium 3   Updated September 8, 2017 at 7:07am   2 Most recent comment from [deleted]:Hi ellitamellita, Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a n ... Tony Hsieh support extension paidClosed   Kalium 3   Updated September 8, 2017 at 6:07am   4 Most recent comment from [deleted]:Glad to hear that! FreedomNetworking Okay to manually update LayerSlider to v.6.5.8?Closed   Aurum   Updated September 7, 2017 at 1:58pm   2 Most recent comment from [deleted]:Hi Don,You can update to Layer Slider 6.5.8 if you have purchased their product. Just disable and delete Layer Slider from your plugins section then install your copy.