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Public Tickets

mcaldarini FONT MOBILEClosed   Kalium 3   Updated April 3, 2018 at 8:02am   6 Most recent comment from Laborator:This is not related to the theme but to the plugin, and as I mentioned in your other ticket we are not responsible for this and you can read the Envato support policy.Eroll gave you a link which you s ... gkhz Menu not workingClosed   Kalium 3   Updated April 2, 2018 at 8:42am   4 Most recent comment from Laborator:Hi there,These problems are coming from plugins installed from previous themes, here you can find a list of supported plugins by Kalium, using other plugins can cause problems with the theme and the s ... gkhz Mobile SiteClosed   Kalium 3   Updated April 2, 2018 at 8:31am   4 Most recent comment from [deleted]:Hi gkhz,This is happening because of your previous theme code. It seems that it is from Avada theme.We don't have this issue on our theme, and it should work to you too. Can you please disable all yo ... gramescu Theme update articlesClosed   Kalium 3   Updated April 2, 2018 at 7:48am   2 Most recent comment from [deleted]:Hi gramescu,Article is a blog article. If you want to add a portfolio project then you need to go to Portfolio > Add New Item.P.S: Please take your time and read Kalium Documentation articles, we have ... zeboka Video embeddingClosed   Kalium 3   Updated April 2, 2018 at 7:46am   3 Most recent comment from Laborator:Happy to hear that zeboka Have a great week! gkhz VideoClosed   Kalium 3   Updated April 2, 2018 at 7:19am   2 Most recent comment from [deleted]:Hi gkhz, From first view i can understand that you are using any compressor (cache plugin) try to disable it let's see if it get fixed. Thank you. izzi81 changing layout (add header) of blog pageClosed   Kalium 3   Updated April 2, 2018 at 7:19am   2 Most recent comment from [deleted]:Hi Izzi,Please see the image below for more information How to change Post Description. Or read the article we wrote about Page Parameters and Options. In this article you will find section Page Hea ... Paudge font not showingClosed   Kalium 3   Updated April 2, 2018 at 7:08am   5 Most recent comment from [deleted]:Hi Paudge, Glad to hear thatAs for the word-spacing, you can do that only with CSS and apply your changes on the Custom CSS area. Regarding your further questions, kindly open a new ticket and post ... veli Dark Skin Error: Slider with alias homepage not foundClosed   Kalium 3   Updated April 2, 2018 at 6:41am   2 Most recent comment from [deleted]:Hi Veli,Can you please share your Wordpress credentials here, because I need to login to your site and test this issue.To include your credentials click Insert Credentials button in editor toolbar (se ... gregoire different headersClosed   Kalium 3   Updated April 1, 2018 at 2:53pm   5 Most recent comment from [deleted]:Hi there,I believe out there would be a plugin for it I didn't try it but you can Page Specific Menu Items.Glad to hear that you like KaliumP.S: It would help us a lot if you could give us a five-sta ... arilius Animated gif in portfolio cover imageClosed   Kalium 3   Updated March 31, 2018 at 9:20am   2 Most recent comment from [deleted]:Hi arilius,Can you be more specific cause one i saw on your site was working fine.https://d.pr/v/aSNnZi.Thank you. aaljarbou InstallationClosed   Kalium 3   Updated March 31, 2018 at 9:16am   6 Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.A huge thank you from Laborator in ad ... Ruben Translate some textClosed   Kalium 3   Updated March 30, 2018 at 9:06am   8 Most recent comment from [deleted]:Hi Ruben,They should now. But if you are worried please create a backupP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads ta ... mcaldarini empty space of the footerClosed   Kalium 3   Updated March 30, 2018 at 8:28am   2 Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughJust add the cod ... franziwalser Plugin compatibilityClosed   Kalium 3   Updated March 30, 2018 at 8:26am   2 Most recent comment from [deleted]:Hi Franzi, We haven't tested this plugin yet. But you can give it a try. Have a great weekend!