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Public Tickets

lourakumara Row stretch no option?Closed   Kalium 3   Updated April 4, 2018 at 7:38am   2 Most recent comment from Laborator:Hi there,The default settings of WPBakery Page Builder are the same like in the pro version, I am referring to the row settings so the row can be stretched by editing the row. See screenshot below, mo ... LeoRocca Post Featured Image is too largeClosed   Kalium 3   Updated April 4, 2018 at 7:32am   2 Most recent comment from [deleted]:Hi LeoRocca,Yes, the problem is on the image dimensions. One image has the right resolution and the other is very small for that area. Video: https://d.pr/v/EvmD9PSo please add a larger image and th ... nvyasir kalium-images.php on line 296Closed   Kalium 3   Updated April 4, 2018 at 7:29am   3 Most recent comment from nvyasir:Thanks, It worked Fabian CSSClosed   Aurum   Updated April 4, 2018 at 7:27am   4 Most recent comment from Laborator:Hi Fabian,Aurum 2.14 is not a new version but the last one, later today we'll launch Aurum 3.0 and you will be able to update it to the latest version, many things have changed for good. The theme ha ... Amprest Upgrade from Aurum version 2.14 to version 3Closed   Aurum   Updated April 4, 2018 at 7:24am   3 Most recent comment from Amprest:Thanks Ylli. I appreciate the assistance. I will be waiting. Jenny Aitken HomepageClosed   Kalium 3   Updated April 4, 2018 at 7:19am   8 Most recent comment from [deleted]:Hi Jenny, Yes you can do that. for more informations we have prepared a nice article: Manual ordering of posts (portfolio/page/products) on our documentation area. Norte: On this link Kalium Doc ... nicofrenchy header and footer pageClosed   Aurum   Updated April 4, 2018 at 7:04am   2 Most recent comment from [deleted]:Hi Nico.Footer appears on the footer as it should. But the top-header doesn't appear on the mobile area. This is a standard and we can't do anything to change this.If you see only three dots on the fo ... empowerinc Unica One - H1 font sizeClosed   Kalium 3   Updated April 4, 2018 at 6:50am   6 Most recent comment from [deleted]:Hi empowerinc,That was happening because that was not a simple h1, it contained a class too. So i added it's exact selector, video: https://d.pr/v/dICgkM.Have a great day! mcaldarini symbolClosed   Kalium 3   Updated April 3, 2018 at 9:12am   7 Most recent comment from mcaldarini:this is the best way to loose clients, waste time with useless uproar and earn bad reputation...cheers sinth_fr problem to add request a quote buttonClosed   Oxygen   Updated April 3, 2018 at 8:35am   4 Most recent comment from Laborator:Hi there,1. Add the following CSS to Custom CSS: .oxygen-top-menu>.wrapper>.main-menu-top>.main .main-menu-env .nav>li>a { font-size: 16px; text-transform: none; } 2. It is the default w ... mcaldarini FONT MOBILEClosed   Kalium 3   Updated April 3, 2018 at 8:02am   6 Most recent comment from Laborator:This is not related to the theme but to the plugin, and as I mentioned in your other ticket we are not responsible for this and you can read the Envato support policy.Eroll gave you a link which you s ... gkhz Menu not workingClosed   Kalium 3   Updated April 2, 2018 at 8:42am   4 Most recent comment from Laborator:Hi there,These problems are coming from plugins installed from previous themes, here you can find a list of supported plugins by Kalium, using other plugins can cause problems with the theme and the s ... gkhz Mobile SiteClosed   Kalium 3   Updated April 2, 2018 at 8:31am   4 Most recent comment from [deleted]:Hi gkhz,This is happening because of your previous theme code. It seems that it is from Avada theme.We don't have this issue on our theme, and it should work to you too. Can you please disable all yo ... gramescu Theme update articlesClosed   Kalium 3   Updated April 2, 2018 at 7:48am   2 Most recent comment from [deleted]:Hi gramescu,Article is a blog article. If you want to add a portfolio project then you need to go to Portfolio > Add New Item.P.S: Please take your time and read Kalium Documentation articles, we have ... zeboka Video embeddingClosed   Kalium 3   Updated April 2, 2018 at 7:46am   3 Most recent comment from Laborator:Happy to hear that zeboka Have a great week!