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Public Tickets

pechenintimur Аdd a contact form to a page (default template).Closed   Aurum   Updated April 16, 2018 at 12:04pm   9 Most recent comment from [deleted]:Hi Timur,Thanks for response. We are Exclusive authors on Envato market and we can't do that because Envato guidelines doesn't allow that.Thank you very much for the translations, we will make sure to ... emt7 Error Message for themeClosed   Aurum   Updated April 16, 2018 at 9:28am   2 Most recent comment from [deleted]:Dear Emmett,Can you please check if you have enabled Advanced Custom Fields plugin installed and activated, as this issue normally should not appear.I have also removed the error to appear when the fu ... lauren_urban Typography Font Line HeightClosed   Kalium 3   Updated April 16, 2018 at 8:56am   2 Most recent comment from Laborator:Hi there,Through the Typography section the line height cannot be changed, but using Custom CSS can change it. Can you please send us your site URL first, and tell us on which part of the theme you w ... fritzischulze Page BuilderClosed   Kalium 3   Updated April 16, 2018 at 8:25am   6 Most recent comment from Laborator:Hi Franzi,What you are explaining does not have to do with the theme, we don't have any mailing system and I didn't get how your followers (Instagram or where) were notified. Have you checked the pl ... [email protected] different website content in different browsersClosed   Kalium 3   Updated April 14, 2018 at 3:17pm   2 Most recent comment from [deleted]:Hi Miguel,This might be only the cache issue on browser sometimes is take time until cache got cleaned up, to make sure what is real consider view your site anonymously, try https://hide.me/en/proxy ... sg-1 Mobile sub-menu expanded by defaultClosed   Kalium 3   Updated April 14, 2018 at 6:26am   4 Most recent comment from [deleted]:Hi sg,Seems you have forgot the WP Credentials to attach! Well there is easy way to build it the different menu structure per Mobile the way you asked isn't possible.So please see the video: https:// ... Alice Font Size Product Short DescriptionClosed   Kalium 3   Updated April 13, 2018 at 1:04pm   3 Most recent comment from Alice:Great! Thank you! Tal "Product Carousle" scrolling problem via mobileClosed   Aurum   Updated April 13, 2018 at 8:31am   5 Most recent comment from [deleted]:Hi Tal,It's always the best idea to keep your site updated. Updates of the theme contain updates for the latest WooCommerce, Wordpress, and also add new features and bug fixes.So every update contain ... Konstantin VideoClosed   Kalium 3   Updated April 13, 2018 at 8:17am   8 Most recent comment from [deleted]:Hi Konstantin,Glad to hear that, have a great weekend.Thank you. jesusgamiz VideoClosed   Kalium 3   Updated April 13, 2018 at 7:49am   2 Most recent comment from [deleted]:Hi there, I found the issue, there is a conflict with our theme and WPBakery ( visual composer) I was able to build a temporary patch for clients, before you continue with further steps please consid ... tenzosam Featured image thumbnail on home pageClosed   Kalium 3   Updated April 13, 2018 at 7:38am   6 Most recent comment from Laborator:Hi there,I don't know for which post you're talking about, but the large images in the top of the post are everywhere in our demos and it's not an issue but that's how it shows. I see you have really ... FrancescoCarratta Delete some codeClosed   Kalium 3   Updated April 13, 2018 at 7:15am   2 Most recent comment from [deleted]:Hi Francesco,That's not the code is just Text Block that has to be on the content se re installing the theme would not do nothing, you can clean up the Demo Installation and reinstalled to fix but ... albertopiazza horizontal menuClosed   Kalium 3   Updated April 13, 2018 at 7:13am   2 Most recent comment from Laborator:Hi Alberto,Unfortunately this feature is only available if you have a mega menu which is not supported yet in Kalium, the theme does not have such a feature. ludovicthiriez removing an item from preinstall themeClosed   Kalium 3   Updated April 13, 2018 at 7:11am   4 Most recent comment from [deleted]:Hi Ludovic,Thanks for your kind words, i'm glad that you solved this nowP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads ta ... Maurizio button of woocommerce as buy, shop listClosed   Oxygen   Updated April 12, 2018 at 6:37pm   13 Most recent comment from Maurizio:OK many thanks , i already checked  for update on envat oaccount to be notified. and connected also with token on wordpress.Ok tks and bye... Maurizio