Public Tickets
sinth_fr
Product showing problemClosed
Oxygen
Updated April 11, 2018 at 12:37pm
9
Most recent comment from sinth_fr:thank you for your great help
suschizu
blog post options - disabling not workingClosed
Kalium 3
Updated April 11, 2018 at 12:24pm
6
Most recent comment from Laborator:Hi again,That's how it behaves when there are more than a row, and when the text is removed and added the site will jump. This feature is meant to be used only for small text changes as we have also h ...
Vlad272
Update failClosed
Kalium 3
Updated April 11, 2018 at 8:24am
2
Most recent comment from Laborator:Hi there,That's strange as in our system it appears you have only activated the license on your localhost.Can you please share your site credentials here, because we need to login to your site and see ...
tenzosam
Author change/editClosed
Kalium 3
Updated April 11, 2018 at 8:14am
4
Most recent comment from Laborator:Happy to hear that I am setting this ticket as closed, if you have other questions kindly create a new ticket.
sinth_fr
blog postClosed
Oxygen
Updated April 11, 2018 at 8:13am
4
Most recent comment from Laborator:Double ticket. We will check your issue on the other ticket that you created for Carousels.Have a nice day!Will set this ticket as solved from here.
visionary-minds
My blog is not workingClosed
Kalium 3
Updated April 11, 2018 at 5:51am
2
Most recent comment from [deleted]:Hi there,
Is hard for me to understand what are parameter and the way Blog is build but can you please consider reading the article we wrote about How to Create a Blog Page.Second think that you can ...
gregoire
thumbnails portfolioClosed
Kalium 3
Updated April 11, 2018 at 5:40am
2
Most recent comment from [deleted]:Hi there,Can you consider sharing with us your sites WP Credentials with us we have to look at this from close view, mean while you can try the css below before your responding us. Before you continue ...
joaopdsilva
Sitcky menu / Messages to spam folderClosed
Kalium 3
Updated April 11, 2018 at 5:24am
2
Most recent comment from [deleted]:Hi there,To make sure you did right choice about to make sticky menu available please consider reading the article we wrote about Enable Sticky Settings. If you still are facing the issue consider sh ...
Leanna
Cropped Portfolio Thumbnail (Again)Closed
Kalium 3
Updated April 10, 2018 at 10:04am
3
Most recent comment from [deleted]:Hi again,
If the same problem happens again then please remove your old CSS code from your Custom CSS area:
.post-formatting img{
margin-top: 0 !important;
}
and paste this new one:
...
swedenaskari
Top Menu BarClosed
Aurum
Updated April 10, 2018 at 9:50am
4
Most recent comment from Laborator:Hi there,Try adding these CSS lines to your Custom CSS area:
.woocommerce .wcml-dropdown.product {
margin: 0px;
}
.wpml-ls-statics-shortcode_actions .wpml-ls-current-language>a {
backgrou ...
joaopdsilva
Contact Form LinesClosed
Kalium 3
Updated April 10, 2018 at 9:33am
4
Most recent comment from Laborator:You're welcome, for the new questions please create a new ticket
PamARCS
picturesClosed
Kalium 3
Updated April 10, 2018 at 9:08am
4
Most recent comment from [deleted]:Hi there,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if thi ...
greggumz
Website ErrorClosed
Kalium 3
Updated April 10, 2018 at 8:26am
4
Most recent comment from [deleted]:The imagescale() is available only on PHP version >= 5.5.0. I checked your System Status page and I saw that your server is using an very old version of PHP and also some of your PHP limits are low ...
Zoe
blog previous and nextClosed
Kalium 3
Updated April 10, 2018 at 8:08am
2
Most recent comment from Laborator:Hi Zoe,The post navigation are in a circular mode, so when your reach the first or the last item you will be able to reach it from the beginning or the end while reading that post, it goes in a circul ...
wallroom
converting shop to portfolio viewClosed
Kalium 3
Updated April 10, 2018 at 7:53am
8
Most recent comment from Laborator:Hi Dorte,The masonry layout and masonry items are two different things, the one you have enabled now is the method for heavy customizations so you can select which item where to show while the normal ...