Public Tickets
Hnico
Missing Description HTML gallery itemClosed
Kalium 3
Updated March 22, 2018 at 3:28pm
4
Most recent comment from [deleted]:Hi there,I'm glad to hear thatWill set this ticket as solved from here.Thank you
PamARCS
Product Element not loading with ID or SKUClosed
Kalium 3
Updated March 22, 2018 at 8:09am
14
Most recent comment from Laborator:Happy to hear that
Frankpkos
502 Bad GatewayClosed
Kalium 3
Updated March 22, 2018 at 7:57am
2
Most recent comment from [deleted]:Hi Frankpkos,This is a server issue and not a theme issue. It can happen because your PHP version or/and your PHP limits are lower than Wordpress and modern themes require. For more info please caref ...
zunhengl
Thumbnials of Search ResultsClosed
Kalium 3
Updated March 22, 2018 at 6:18am
2
Most recent comment from [deleted]:Hi zunhengl,Can you please read the article we wrote about Blog Page Style, to see if it can help you with it.Thank you.
gdh1975
Menu StylingClosed
Kalium 3
Updated March 21, 2018 at 6:03pm
5
Most recent comment from [deleted]:Hi there,Your Credentials didn't work for me but you as I can understand you have solved the issue.I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-s ...
Kristens2 Sasamoto
Portfolio: center aligning the filtered categoriesClosed
Kalium 3
Updated March 21, 2018 at 9:07am
2
Most recent comment from [deleted]:Hi Kristens,
Can you please write URL of this exact page please?
Thanks!
samzucker
Portfolio items display and randomClosed
Kalium 3
Updated March 21, 2018 at 8:54am
10
Most recent comment from [deleted]:Hi samzucker.
I have disabled/enabled and cleared the cache of WP Super Cache and portfolio items were showing the same order, so its not related to "WP Super Cache", I have added a debug code to se ...
mcaldarini
menu colorClosed
Kalium 3
Updated March 21, 2018 at 8:35am
2
Most recent comment from [deleted]:Hi Marcel,
First you must add a class to your menu item, to learn how you can do that please see this video.
Then you can go to Custom CSS area and style that button. That's it!
Extra: Here is an e ...
thscreative
No best sellers when I remove sample productsClosed
Aurum
Updated March 21, 2018 at 8:22am
2
Most recent comment from [deleted]:Hi there,If you want to do the same you need to use Product Carousel element. I recorded a video for you: https://d.pr/v/dQjI46.Will set this ticket as solved from here.
Hnico
Portfolio Titles disappearedClosed
Kalium 3
Updated March 20, 2018 at 2:00pm
5
Most recent comment from Hnico:Hi Art,Thanks a lot, now it's perfect again.Kind RegardsNico
loivuong
Theme errorClosed
Aurum
Updated March 20, 2018 at 8:53am
2
Most recent comment from [deleted]:Hi loivuong,This is a theme bug and we are working on a new update that will support WooCommerce 3.3 and will have this bug fixed too. Update will be out next week!Have a nice day!
studiobaum
Web links are not working??Closed
Kalium 3
Updated March 20, 2018 at 8:21am
7
Most recent comment from Laborator:Hi Sam,Use this CSS for the product filter:
.product-filter ul li a:after {
content: '';
overflow: hidden;
position: absolute;
left: 0;
bottom: -1px;
display: block;
...
Rymanvw
Portfolio Lightbox Youtube videoClosed
Kalium 3
Updated March 20, 2018 at 8:12am
7
Most recent comment from Laborator:Hi Rymanvw,Unfortunately no, you can actually add videos but the auto-play does not allow them to end as it skips them. You can temporarily stop the auto-play function.
beatmumenthaler
full screen widthClosed
Kalium 3
Updated March 20, 2018 at 6:33am
8
Most recent comment from [deleted]:Hi Beat,Yes it works sorry to got back late a bit to you, and i found that you are not using the premium plugins that we provide to clients to help to build pages and most of theme are not active, ple ...
ageofglory
fontsClosed
Kalium 3
Updated March 19, 2018 at 6:10pm
3
Most recent comment from ageofglory:Thanks a lot!!!Sebastien