Public Tickets
lscarr
Homepage Portfolio hover effectClosed
Kalium 3
Updated April 10, 2018 at 7:38am
4
Most recent comment from [deleted]:Glad to hear that lscarrP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance!H ...
Alita
WooCommerce 3.3.4Closed
Aurum
Updated April 9, 2018 at 9:18am
2
Most recent comment from [deleted]:Hi there,
The latest update of the theme fully supports WooCommerce 3.3.4 (see changelog).
P.S: The easiest way to update your theme is if you use Envato Market plugin. Just follow this little pro ...
dalaware
Contact Form Style ErrorClosed
Kalium 3
Updated April 9, 2018 at 9:16am
4
Most recent comment from [deleted]:Hi dalaware,This is happening because of Jetpack plugin is interfering with the theme code. You can detect that this is solved when you disable the Jetpack plugin.Thanks!
miltos447
Customizing Product Categories WidgetClosed
Aurum
Updated April 9, 2018 at 8:32am
2
Most recent comment from [deleted]:Hi Miltos,
I think that you only need to tick this option:
(view on new page)
Sorry but I don't know any plugin for this job.For more info related to this question please write on the WooCommerce ...
R-Tem
Delete few fields from checkout formClosed
Oxygen
Updated April 9, 2018 at 7:50am
4
Most recent comment from Laborator:You're welcome
farmagan
WP Bakery Page BuilderClosed
Oxygen
Updated April 6, 2018 at 10:33am
6
Most recent comment from [deleted]:Hi farmagan,Update of the VC plugin didn't worked for you because the plugin fails to update if there is a very very old update installed. So i disabled it and deleted it then i went to Appearance > ...
RemonBennes
cart attributesClosed
Aurum
Updated April 6, 2018 at 10:10am
2
Most recent comment from [deleted]:Hi Remon,This is not possible on WooCommerce plugin or on our theme. But maybe there is any plugin that can do this job for you.Thanks for your understanding!Have a great weekend!
moodforwood
Internal error after updateClosed
Kalium 3
Updated April 6, 2018 at 8:29am
2
Most recent comment from [deleted]:Hi Inga,Can you please share your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your ...
signeralex
PHP 7.2Closed
Kalium 3
Updated April 6, 2018 at 8:24am
6
Most recent comment from [deleted]:Hi minorkontor,This ticket is created by another user, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’r ...
thangduongminh
cant install demo content like you show me befor i buyClosed
Kalium 3
Updated April 6, 2018 at 8:22am
11
Most recent comment from Laborator:Hi there,This problem is being caused by a 3rd party plugin (Easy Google Fonts) which you have installed, and it is not supported by our theme. Please check always the plugins you install since the o ...
sinth_fr
Product title customizationClosed
Oxygen
Updated April 5, 2018 at 12:36pm
2
Most recent comment from [deleted]:Hi there,1—That area is managed on the Appearance > Widgets area of your Wordpress site. 2— That area is made only for a sample. You can install any plugin and place ithat is for this job.Have a ...
nicofrenchy
I need more spaceClosed
Aurum
Updated April 5, 2018 at 11:44am
6
Most recent comment from [deleted]:Hi there,Please add the code below to your Custom CSS area:
.woocommerce-page .page-container { margin-top: 50px; margin-bottom: 50px;}
Will set this ticket as solved from here.
Ralf Uhler
logo upload does not workClosed
Kalium 3
Updated April 5, 2018 at 10:01am
2
Most recent comment from [deleted]:Hi Ralf,Please read this article Brand logo, menu color or menu position doesn’t change on a specific page.I think that it will help youThanks!
signeralex
Diable Spinning Loader (Font Awesome)Closed
Kalium 3
Updated April 5, 2018 at 9:51am
5
Most recent comment from [deleted]:Hi signeralex,That is possible only if you add a CSS to style this button on the Custom CSS area of your theme.Thanks!Will set this ticket as solved from here.
jesusgamiz
PortfolioClosed
Kalium 3
Updated April 5, 2018 at 9:50am
2
Most recent comment from [deleted]:Hi jesusgamiz,
Yes that is possible (video). More detailed info on this article Creating a Portfolio Item > Project Link section.
Have a great day!