Public Tickets
Oeroes
info banner not responsiveClosed
Kalium 3
Updated May 23, 2018 at 9:51am
3
Most recent comment from Oeroes:Hi Ylli,With your custom css problem 2 is solved. Thanks!And the other question I will take to wp bakery. Best regards!Oeroes
pechenintimur
All Import Pro. Variable products don't load.Closed
Aurum
Updated May 23, 2018 at 9:00am
7
Most recent comment from Laborator:Hi Timur,Thank you for sharing the fix with us, regarding your second issue can you please create a new ticket instead.
EvertJanKoning
UpdateClosed
Kalium 3
Updated May 23, 2018 at 8:52am
2
Most recent comment from Laborator:Hi there,Please follow our documentation guide to update the theme in the right way.
PepiteAtelier
Change font family according to the languageClosed
Kalium 3
Updated May 23, 2018 at 8:38am
7
Most recent comment from PepiteAtelier:Hi Arlind,In fact, i don't need to change the font weight. Thanks for your help :)
Ramona
fix dimensions for the galleryClosed
Kalium 3
Updated May 23, 2018 at 8:20am
4
Most recent comment from [deleted]:Hi Ramona,
Glad to hear that.
Have a nice day for you too.
P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A hug ...
Heather Coffin
updateClosed
Kalium 3
Updated May 23, 2018 at 8:00am
2
Most recent comment from Laborator:Hi Heather Coffin,The latest theme version is 2.4 and not 2.3.3 so I suggest you to update the theme again and keep it up to date with the latest version.Regarding your "Welcome page" problem, actuall ...
Louise
footerClosed
Kalium 3
Updated May 23, 2018 at 7:29am
2
Most recent comment from [deleted]:Hi Louise,
To make Fitness demo more special we have added this CSS code on the Custom CSS area:
/* Footer Background Color */
footer.main-footer {
background-color: #1b3453 !important;
} ...
Oeroes
Page title marginsClosed
Kalium 3
Updated May 22, 2018 at 8:37am
4
Most recent comment from Laborator:Happy to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge ...
Design-em
Emails end up in spam mailboxClosed
Kalium 3
Updated May 21, 2018 at 10:25am
2
Most recent comment from [deleted]:Hi Designem,Emails delivery is totally handled by the provider and your hosting (IP) plays an important role on it. We use the default mailing function of WordPress called "wp_mail()" and thus it wo ...
Flowfineart
Change order of products on shop pageClosed
Kalium 3
Updated May 21, 2018 at 10:14am
7
Most recent comment from Flowfineart:Hi Art,Thank you for your help. I will contact the developer. Will also delete the plugins we don´t need.Best, Lisa
AllinevanderMeulen
Portfolio questionsClosed
Kalium 3
Updated May 21, 2018 at 10:05am
6
Most recent comment from Laborator:Hi there,I've added some custom CSS to make the titles and description show on your portfolio, like in our fitness page even though this is a customization request. Regarding the second question about ...
newseah
Please help me use the licenseClosed
Kalium 3
Updated May 21, 2018 at 9:02am
2
Most recent comment from Laborator:Hi there,I have revoked the activation from your test domain, so now you should be able to use it on the real one.P.S: If you still see the old domain on your Product Activation page please just press ...
kikibengo
video post formattingClosed
Kalium 3
Updated May 21, 2018 at 8:21am
4
Most recent comment from Laborator:You're welcome, have a great week
HealthyHead
Color change on discount pricesClosed
Kalium 3
Updated May 21, 2018 at 7:59am
2
Most recent comment from [deleted]:Hi Emil,
Can you please add the code below to your Custom CSS area:
.woocommerce .product .item-info .price del {
color: red !important;
}
P.S:You are using an old version of our theme 2 ...
Lilyduff
Question about hoverClosed
Kalium 3
Updated May 21, 2018 at 7:46am
2
Most recent comment from [deleted]:Hi Lilyduff,I think that you have solved this. Is that correct?If not then please try to be very specific about the question and explain it more to us, in this way we can easily understand you and gi ...