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Public Tickets

snapan Outdated Woocommerce templateClosed   Kalium 3   Updated May 28, 2018 at 7:09am   2 Most recent comment from [deleted]:Hi snapan, We are working in this update and we plan to update Kalium by the end of next week If you don't want to see those notices as we wrote in this article, then you can downgrade to WooCo ... epamboukian Internal Server ErrorClosed   Kalium 3   Updated May 27, 2018 at 10:06am   2 Most recent comment from [deleted]:Hi Elizabeth,Can you provide us with Wp Credentials, we have to look from close view. Your information is safe (private) in this thread.  To include your credentials click Insert Credentials bu ... empowerinc Progressive Web APP (WAP)Closed   Kalium 3   Updated May 27, 2018 at 10:04am   2 Most recent comment from [deleted]:Hi there, This is not simple answer, you can hire an expert for it this is above the limit what is included in support, in this support is include only theme usage.If you're looking for professional ... muhammadmahdi Date picker behind modalClosed   Neon   Updated May 25, 2018 at 10:58am   4 Most recent comment from [deleted]:Hi Mahdi, I'm glad that you found another ticket that helped you on this problem. For the moment we don't plan to update Neon but for sure that this problem should be fixed on the next template upda ... kwchng1 Some demo can't install properlyClosed   Kalium 3   Updated May 25, 2018 at 10:36am   9 Most recent comment from Laborator:Hi there,I have installed the demo content of Automotive, I am sorry for the late reply but I have assigned the ticket to another team member as there was a problem which we had with the importer and ... 6rhill problem mail formClosed   Kalium 3   Updated May 25, 2018 at 8:54am   12 Most recent comment from [deleted]:Hi Cyril, I just checked that area and those images are appearing very crisp in my end https://d.pr/v/v7cZi8.P.S: I think that this area takes the size of the images that are set in the Appearance ... shalomfriss Demo contentClosed   Kalium 3   Updated May 25, 2018 at 8:33am   2 Most recent comment from [deleted]:Hi shalomfriss,Can you please tell me what demo-content you are trying to install? Also did you had time to carefully read this article WordPress and Kalium Server Requirements please?Please share yo ... Kris Portfolio Display - Google ChromeClosed   Kalium 3   Updated May 25, 2018 at 8:30am   2 Most recent comment from [deleted]:Hi Kris,I just checked your website but the same problem is not happening to me.I also recorded a video for you: https://d.pr/v/fLMEdN+So if the problem is happening only on your end and only in Goo ... michifuji001 about sticky header viewClosed   Kalium 3   Updated May 25, 2018 at 7:36am   4 Most recent comment from Laborator:Hi there,I am sorry but the Internet Explorer is out of our support since a long time and we cannot help you on this matter, as you can see in my previous reply the screenshot explains that this brows ... TineBN Blog post font sizeClosed   Kalium 3   Updated May 25, 2018 at 7:34am   2 Most recent comment from Laborator:Hi TineBN,Go to Laborator > Typography and select the font you're using for your paragraphs, scroll down to the bottom and click on + Add New Selector and add the following selector to the field you ... nikolai Links on Hover Box element not clickable in SafariClosed   Kalium 3   Updated May 25, 2018 at 7:29am   4 Most recent comment from [deleted]:Hi Nikolai, If the same problem happened in a default Wordpress theme then this must be a problem that is happening in the WPBakery Page Builder plugin. I think that they must be aware of this proble ... Ramona Post gridClosed   Kalium 3   Updated May 24, 2018 at 9:09am   2 Most recent comment from [deleted]:Hi Ramona,As always I performed this simple task.And I detected that the problem was happening because of this plugin "WP Logo Showcase Responsive Slider".Have a great day! BEAUTYPROFESIONAL screen widthClosed   Aurum   Updated May 24, 2018 at 8:04am   4 Most recent comment from [deleted]:Hi there, Can you please add the code below to your Custom CSS area: Just add the code below to your Custom CSS area: header.site-header div.nav>ul>li>a, header.site-header ul.nav>li>a { fon ... margo93 Problem with video on Slider RevolutionClosed   Kalium 3   Updated May 23, 2018 at 6:42pm   5 Most recent comment from margo93:I understand, I hope there will be solution for that quickly. Indigo21 Social Networks cannot update through control panelClosed   Kalium 3   Updated May 23, 2018 at 10:08am   8 Most recent comment from [deleted]:I can see on your System Status page that some of your PHP limits are lower than Wordpress and modern themes require. For more info please carefully read this article WordPress and Kalium Server Requ ...