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Public Tickets

diallomb theme issuesClosed   Kalium 3   Updated May 29, 2018 at 7:21am   2 Most recent comment from Laborator:Hi diallomb,Your site is not on maintenance mode if you look it from my side, I just checked it and it loads fine so the problem is related to the cache of your browser or the cache in your site. Hav ... JimmyShadow Unable to choose portfolio stylesClosed   Kalium 3   Updated May 29, 2018 at 6:54am   12 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. cance Change a wordClosed   Kalium 3   Updated May 29, 2018 at 12:49am   10 Most recent comment from [deleted]:Hi there,Will set this ticket as closed from here, when your site goes online you can come back and ask for help again here or open new ticket.Thank you. jdgranja Product RegistrationClosed   Kalium 3   Updated May 28, 2018 at 11:16am   4 Most recent comment from Laborator:You should be able to activate it nowP.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work. (view on new page) lari_000 Header SizeClosed   Kalium 3   Updated May 28, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Larissa,1— The color that you choose is for the fonts and the icons of your header. If you want to change the background color of the header too then you can add this CSS code in your Custom CS ... panzermuffin01 Adding photos to WPBakery Media Grid freezesClosed   Kalium 3   Updated May 28, 2018 at 7:46am   4 Most recent comment from Laborator:Hi panzermuffin01,Please take some time to read the extended article here and there you have a ready to send letter to your hosting company, it's a request to increase the PHP limits. snapan Outdated Woocommerce templateClosed   Kalium 3   Updated May 28, 2018 at 7:09am   2 Most recent comment from [deleted]:Hi snapan, We are working in this update and we plan to update Kalium by the end of next week If you don't want to see those notices as we wrote in this article, then you can downgrade to WooCo ... epamboukian Internal Server ErrorClosed   Kalium 3   Updated May 27, 2018 at 10:06am   2 Most recent comment from [deleted]:Hi Elizabeth,Can you provide us with Wp Credentials, we have to look from close view. Your information is safe (private) in this thread.  To include your credentials click Insert Credentials bu ... empowerinc Progressive Web APP (WAP)Closed   Kalium 3   Updated May 27, 2018 at 10:04am   2 Most recent comment from [deleted]:Hi there, This is not simple answer, you can hire an expert for it this is above the limit what is included in support, in this support is include only theme usage.If you're looking for professional ... muhammadmahdi Date picker behind modalClosed   Neon   Updated May 25, 2018 at 10:58am   4 Most recent comment from [deleted]:Hi Mahdi, I'm glad that you found another ticket that helped you on this problem. For the moment we don't plan to update Neon but for sure that this problem should be fixed on the next template upda ... kwchng1 Some demo can't install properlyClosed   Kalium 3   Updated May 25, 2018 at 10:36am   9 Most recent comment from Laborator:Hi there,I have installed the demo content of Automotive, I am sorry for the late reply but I have assigned the ticket to another team member as there was a problem which we had with the importer and ... 6rhill problem mail formClosed   Kalium 3   Updated May 25, 2018 at 8:54am   12 Most recent comment from [deleted]:Hi Cyril, I just checked that area and those images are appearing very crisp in my end https://d.pr/v/v7cZi8.P.S: I think that this area takes the size of the images that are set in the Appearance ... shalomfriss Demo contentClosed   Kalium 3   Updated May 25, 2018 at 8:33am   2 Most recent comment from [deleted]:Hi shalomfriss,Can you please tell me what demo-content you are trying to install? Also did you had time to carefully read this article WordPress and Kalium Server Requirements please?Please share yo ... Kris Portfolio Display - Google ChromeClosed   Kalium 3   Updated May 25, 2018 at 8:30am   2 Most recent comment from [deleted]:Hi Kris,I just checked your website but the same problem is not happening to me.I also recorded a video for you: https://d.pr/v/fLMEdN+So if the problem is happening only on your end and only in Goo ... michifuji001 about sticky header viewClosed   Kalium 3   Updated May 25, 2018 at 7:36am   4 Most recent comment from Laborator:Hi there,I am sorry but the Internet Explorer is out of our support since a long time and we cannot help you on this matter, as you can see in my previous reply the screenshot explains that this brows ...