Okay

Public Tickets

Lilyduff Social Media footerClosed   Kalium 3   Updated June 6, 2018 at 7:18am   8 Most recent comment from [deleted]:Glad to hear that.I wish you a great WednesdayP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from L ... Pietro Del Gatto GDPR complianceClosed   Oxygen   Updated June 5, 2018 at 10:05am   5 Most recent comment from Pietro Del Gatto:Hi Arlind, thanks for your answer.Regards HealthyHead Sticky HeaderClosed   Kalium 3   Updated June 5, 2018 at 9:33am   2 Most recent comment from [deleted]:Hi Mike,IE11 is an old browser, released on 2013 and also the Safari 8.0.8 was released on 2015. Those browsers doesn't support well the latest technologies (CSS3, HTML5 and other). Kalium works bes ... Konstantina Product Image SizeClosed   Oxygen   Updated June 5, 2018 at 9:26am   2 Most recent comment from [deleted]:Hi Tina,I have checked if all images have the same size and the height is properly set for all product images equally: (view large version)If you also want the end of product container to match the he ... albertopiazza Additional blurred imageClosed   Kalium 3   Updated June 5, 2018 at 9:21am   2 Most recent comment from [deleted]:Hi,Can you please download this file and replace it in this directory (of the theme): /kalium/inc/classes/compatibility/This should fix the blurred images on gallery items. jesusgamiz LicenseClosed   Kalium 3   Updated June 5, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Jesus,It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you ... Michael Self hosted video in WPBakeryClosed   Kalium 3   Updated June 5, 2018 at 8:24am   4 Most recent comment from Laborator:Hi Michael,Maybe it is for the blog posts and portfolio items but for WPBakery Page Builder I do not remember we have any banner since I have designed and added these banners in the ThemeForest item p ... Zoe Vimeo Video AutoplayClosed   Kalium 3   Updated June 5, 2018 at 7:38am   4 Most recent comment from [deleted]:Hi Zoe,Sorry but we can't provide support for outdated themes. You are using an old version of our theme 2.1.5, the latest version for the moment is 2.4 (read release notes), please update your th ... Daniel Font after updateClosed   Oxygen   Updated June 5, 2018 at 7:11am   2 Most recent comment from [deleted]:Hi Daniel,Double ticket. Sorry for the delay but some of our team members where in vocation and they should reply to your ticket today.Thanks for your understanding!Will set this ticket as closed fro ... Giorgia Rossi Installation of Kalium (link expired)Closed   Kalium 3   Updated June 5, 2018 at 6:56am   4 Most recent comment from [deleted]:I'm glad to hear thatHave an amazing day!P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Labora ... lexandr3 Contact form GDPR checkboxClosed   Aurum   Updated June 4, 2018 at 1:02pm   2 Most recent comment from Laborator:Hi lexandr3,We will soon come up with a theme update which will be GDPR ready in all parts of the theme, we have already implemented it in two of our themes (Kalium and Oxygen) and now we're implemen ... lexandr3 Wishlist icon in headerClosed   Aurum   Updated June 4, 2018 at 7:44am   2 Most recent comment from [deleted]:Hi lexandr3,1— You can place the link that sends users to Wishlist in the Top Header or Header area (video).2— For the moment this is not possible but we will see if we can include an option like ... Gosiasia moving license to different host and domainClosed   Kalium 3   Updated June 4, 2018 at 7:36am   2 Most recent comment from Laborator:Hi Gosiasia,Your license is reset now and you should be able to activate it on the new domain.P.S: If you still see the old domain on your Product Activation page please just press X, then try to act ... mnasra Update Cart automaticallyClosed   Oxygen   Updated June 4, 2018 at 7:35am   2 Most recent comment from [deleted]:1— This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.If you're looking for professional help in this matter, ther ... timdevine Align hamburger menu to leftClosed   Kalium 3   Updated June 4, 2018 at 7:28am   2 Most recent comment from [deleted]:Hi timdevine, I'm sorry but this option is not available in our theme for the moment. If you're looking for professional help in this matter, there's always someone available for such tasks on the W ...