Okay

Public Tickets

sinth_fr Website taking too much loading timeClosed   Oxygen   Updated June 7, 2018 at 7:08am   11 Most recent comment from Laborator:Hi Sinthia,As I mentioned in my previous replies, the loading time is not due to the theme and that has been proved by updating the theme now. In the last update we have removed many unnecessary file ... Ralf Uhler Installing Architecture Demo ContentClosed   Kalium 3   Updated June 6, 2018 at 8:58am   6 Most recent comment from Laborator:Happy to hear that Ralf, we are working to release an update and the architecture demo will be included there.Have a great day. yogawithbow Can't add the social icon on the same line as my logoClosed   Kalium 3   Updated June 6, 2018 at 8:47am   2 Most recent comment from [deleted]:Hi yogawithbow,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.I think that there exist any plugin that can do s ... adgold86 Font SizeClosed   Kalium 3   Updated June 6, 2018 at 7:21am   2 Most recent comment from [deleted]:Hi adgold86,You can do this easily in the Typography area.Example: https://d.pr/v/Zy8UcJP.S: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles wher ... Lilyduff Social Media footerClosed   Kalium 3   Updated June 6, 2018 at 7:18am   8 Most recent comment from [deleted]:Glad to hear that.I wish you a great WednesdayP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from L ... Pietro Del Gatto GDPR complianceClosed   Oxygen   Updated June 5, 2018 at 10:05am   5 Most recent comment from Pietro Del Gatto:Hi Arlind, thanks for your answer.Regards HealthyHead Sticky HeaderClosed   Kalium 3   Updated June 5, 2018 at 9:33am   2 Most recent comment from [deleted]:Hi Mike,IE11 is an old browser, released on 2013 and also the Safari 8.0.8 was released on 2015. Those browsers doesn't support well the latest technologies (CSS3, HTML5 and other). Kalium works bes ... Konstantina Product Image SizeClosed   Oxygen   Updated June 5, 2018 at 9:26am   2 Most recent comment from [deleted]:Hi Tina,I have checked if all images have the same size and the height is properly set for all product images equally: (view large version)If you also want the end of product container to match the he ... albertopiazza Additional blurred imageClosed   Kalium 3   Updated June 5, 2018 at 9:21am   2 Most recent comment from [deleted]:Hi,Can you please download this file and replace it in this directory (of the theme): /kalium/inc/classes/compatibility/This should fix the blurred images on gallery items. jesusgamiz LicenseClosed   Kalium 3   Updated June 5, 2018 at 8:52am   2 Most recent comment from [deleted]:Hi Jesus,It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you ... Michael Self hosted video in WPBakeryClosed   Kalium 3   Updated June 5, 2018 at 8:24am   4 Most recent comment from Laborator:Hi Michael,Maybe it is for the blog posts and portfolio items but for WPBakery Page Builder I do not remember we have any banner since I have designed and added these banners in the ThemeForest item p ... Zoe Vimeo Video AutoplayClosed   Kalium 3   Updated June 5, 2018 at 7:38am   4 Most recent comment from [deleted]:Hi Zoe,Sorry but we can't provide support for outdated themes. You are using an old version of our theme 2.1.5, the latest version for the moment is 2.4 (read release notes), please update your th ... Daniel Font after updateClosed   Oxygen   Updated June 5, 2018 at 7:11am   2 Most recent comment from [deleted]:Hi Daniel,Double ticket. Sorry for the delay but some of our team members where in vocation and they should reply to your ticket today.Thanks for your understanding!Will set this ticket as closed fro ... Giorgia Rossi Installation of Kalium (link expired)Closed   Kalium 3   Updated June 5, 2018 at 6:56am   4 Most recent comment from [deleted]:I'm glad to hear thatHave an amazing day!P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Labora ... lexandr3 Contact form GDPR checkboxClosed   Aurum   Updated June 4, 2018 at 1:02pm   2 Most recent comment from Laborator:Hi lexandr3,We will soon come up with a theme update which will be GDPR ready in all parts of the theme, we have already implemented it in two of our themes (Kalium and Oxygen) and now we're implemen ...